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Old July 26th 10, 10:08 PM posted to microsoft.public.windowsxp.newusers
P.A. Toot
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Posts: 8
Default read disk error when recovering from hibernation

Do you even both to check the dates of the threads you reply to?
Why do you change the subject?
Do you know how to use a newsgroup or a forum?
Oh, I see....EggHead HoopleHead.
"Deep M" wrote in message
...
:I came across your thread and I am pretty sure I have the same problem as
you.
:
: I get a "read disk error" when resuming from hibernation.
: I don't get this problem when I shut down and restart.
:
: I have a TabletPC, HP TC4200. Out of curiosity, what company is your hard
drive? I am using Western Digital.
: I had the same problem with my previous hard drive, a Toshiba, but at that
time I assumed it was defected so I bought a new one recently.
:
: Seems to me this problem is linked to hibernation somehow.
: I will repost more info when I go through this with my brother, who is
more of a computer expert than I am.
:
: BTW...does anyone know what "NTLDR is missing" means?
: Or is it linked to hibernation in anyway?
:
:
:
: johnn wrote:
:
: A Disk Read Error Occurred
: 31-Dec-08
:
: About six weeks ago (November 13), I bought a new computer.
: The OS is Windows XP Home Edition SP3
: The MB is an Intel Corporation DG35EC AAE29266-205.
: The BIOS is Intel Corp. ECG3510M.86A.0107.2008.0826.1637 08/26/2008
:
: About ten days ago, when restoring the computer from hibernation, an
: error message appeared:
: "A Disk Read Error Occurred. Press CTRL ALT DEL to restart"
: This is now continuing.
:
: When I Google the above line, thousands of sites appear that have
: questions about that message, but none (that I can see) have any
: answers (well, I did not check all the thousands of sites, but
: several that looked promising).
:
: I'm reasoning that, because this message appears before the machine
: boots up, it does not have anything to do with installed programs.
: Just the same, I did restore to the earliest point I have (about
: three weeks ago).
:
: I seem to have the latest BIOS update, and anyway, I'm not fussy on
: flashing the BIOS unless I feel with cty that it will do some good.
:
: Any suggestions would be appreciated.
: If I have omitted any significant info, please ask.
:
: May the new year 2009 see you enjoying health and happiness!
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: Previous Posts In This Thread:
:
: On Wednesday, December 31, 2008 2:05 PM
: johnn wrote:
:
: A Disk Read Error Occurred
: About six weeks ago (November 13), I bought a new computer.
: The OS is Windows XP Home Edition SP3
: The MB is an Intel Corporation DG35EC AAE29266-205.
: The BIOS is Intel Corp. ECG3510M.86A.0107.2008.0826.1637 08/26/2008
:
: About ten days ago, when restoring the computer from hibernation, an
: error message appeared:
: "A Disk Read Error Occurred. Press CTRL ALT DEL to restart"
: This is now continuing.
:
: When I Google the above line, thousands of sites appear that have
: questions about that message, but none (that I can see) have any
: answers (well, I did not check all the thousands of sites, but
: several that looked promising).
:
: I'm reasoning that, because this message appears before the machine
: boots up, it does not have anything to do with installed programs.
: Just the same, I did restore to the earliest point I have (about
: three weeks ago).
:
: I seem to have the latest BIOS update, and anyway, I'm not fussy on
: flashing the BIOS unless I feel with cty that it will do some good.
:
: Any suggestions would be appreciated.
: If I have omitted any significant info, please ask.
:
: May the new year 2009 see you enjoying health and happiness!
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Wednesday, December 31, 2008 2:40 PM
: Malke wrote:
:
: A Disk Read Error Occurred
: johnn wrote:
:
:
: New computer + hardware problems = exercise your warranty and call their
: tech support. The hard drive is probably going. You can test it yourself,
: but since the machine is still under warranty I'd just have the computer
: mft. fix it. Don't let them try to get you to reinstall Windows since this
: will not help with failing hardware.
:
: http://www.elephantboycomputers.com/...ardware_Tshoot
:
: Malke
: --
: MS-MVP
: Elephant Boy Computers - Don't Panic!
: FAQ - http://www.elephantboycomputers.com/#FAQ
:
: On Wednesday, December 31, 2008 11:58 PM
: eckrichc wrote:
:
: Carefully think about the error you recieved...
: Carefully think about the error you recieved...A disk read error is just
: that,
: error in the ability for the hd to read the data on the disk....Youre
: problem(s)
: are in the hd,to repair,get more info,boot to xp cd,at xp cd boot menu
: press r
: for recovery console,select 1 for C: press enter for password,type:CHKDSK
C:
: write down info,type:CHKDSK C: /R once its thru,type:EXIT let xp
: start,remove
: cd.Or,get the hd MS-DOS check utility from the hd mfg web site,download &
: install to a MS-DOS formatted floppy,boot pc to floppy,run the
tests.Or/and
: give the CHKDSK C: /R some time,it may have resolved the problem.
:
: "johnn" wrote:
:
: On Thursday, January 01, 2009 12:31 PM
: Unknown wrote:
:
: It appears you are getting an error reading the hibernation file.
: It appears you are getting an error reading the hibernation file. This is
: the file (the image of memory contents) written on the disk when the
: computer hibernates. When bringing out of hibernation the computer does
not
: 'boot up' but merely
: reloads memory from the hibernation file.
: To recover from this type of problem you must reboot. To do this
repeatedly
: tap F8 after pressing power on
: and select to boot. Hopefully it was only a temporary error.
:
: "johnn" wrote in message
: ...
:
: On Thursday, January 01, 2009 12:57 PM
: Gerry wrote:
:
: JohnIs the error occuring only when coming out of hibernation or was that
just
: John
:
: Is the error occuring only when coming out of hibernation or was that
: just the occasion when it first occurred?
:
: Try HD Tune only gives information and does not fix any
: problems.
:
: Download and run it and see what it turns up. You want HD Tune
: (freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
: http://www.hdtune.com/
:
: Select the Info tabs and place the cursor on the drive under Drive
: letter and then double click the two page icon ( copy to Clipboard )
: and copy into a further message.
:
: Select the Health tab and then double click the two page icon ( copy to
: Clipboard ) and copy into a further message. Make sure you do a full
: surface scan with HD Tune.
:
: --
:
:
:
: Hope this helps.
:
: Gerry
: ~~~~
: FCA
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
:
:
: johnn wrote:
:
: On Sunday, January 04, 2009 7:34 PM
: johnn wrote:
:
: A Disk Read Error Occurred
: On Thu, 1 Jan 2009 17:57:45 -0000, "Gerry" wrote:
:
:
: HD Tune: WDC WD3200AAKS-00VYA Health
:
: ID Current Worst Threshold
Data Status
: (01) Raw Read Error Rate 200 200 51 0
Ok
: (03) Spin Up Time 180 179 21
3975 Ok
: (04) Start/Stop Count 99 99 0
1225 Ok
: (05) Reallocated Sector Count 200 200 140 0
Ok
: (07) Seek Error Rate 100 253 51 0
Ok
: (09) Power On Hours Count 99 99 0 1410
Ok
: (0A) Spin Retry Count 100 100 51 0
Ok
: (0B) Calibration Retry Count 100 100 51 0
Ok
: (0C) Power Cycle Count 100 100 0 896
Ok
: (C0) Power Off Retract Count 200 200 0 132
Ok
: (C1) Load Cycle Count 200 200 0 1229
Ok
: (C2) Temperature 105 102 0
42 Ok
: (C4) Reallocated Event Count 200 200 0 0
Ok
: (C5) Current Pending Sector 200 200 0 0
Ok
: (C6) Offline Uncorrectable 200 200 0 0
Ok
: (C7) Ultra DMA CRC Error Count 200 200 0 0
Ok
: (C8) Write Error Rate 200 200 51 0
Ok
: Power On Time : 1410
: Health Status : OK
:
:
: The "Error Scan" showed 100% green.
:
: Does anything in trhe above numbesr give you any indication of trouble,
Gerry?
:
: Thanks for trying to help!
:
:
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Sunday, January 04, 2009 8:09 PM
: Gerry wrote:
:
: johnnI can see no problems in the information provided.
: johnn
:
: I can see no problems in the information provided.
:
: Is the error occuring only when coming out of hibernation or was that
: just the occasion when it first occurred?
:
: Can you copy the contents from the Info tab?
:
: What is the CPU and how much RAM does your computer have? Right click on
: the My Computer icon on your Desktop and select Properties to get this
: information.
:
: Try Ctrl+Alt+Delete to select Task Manager and click the Performance
: Tab. Under Commit Charge what is the Total, the Limit and the Peak?
:
: --
:
:
:
: Hope this helps.
:
: Gerry
: ~~~~
: FCA
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
:
:
: johnn wrote:
:
: On Sunday, January 04, 2009 10:51 PM
: johnn wrote:
:
: A Disk Read Error Occurred
: On Mon, 5 Jan 2009 01:09:54 -0000, "Gerry" wrote:
:
:
: Thanks.
:
: I do not recall the problem ever occurring when booting the computer from
a "shut-down" state.
: It does happen virtually every time when I try to restore it from a
hibernated state.
: It did not do so originally, but started about 2 weeks ago now.
: My original post in this thread gives more details.
: Part: 1 Drive "C" Cap 305242 MB usage 5.47% NTFS Bootable: Yes
: All supported features are checked EXCEPT "Advanced Power Management".
:
:
: Belarc tells me:
: 2.53 gigahertz Intel Core2 Duo
: 64 kilobyte primary memory cache
: 3072 kilobyte secondary memory cache
:
:
: 3.24 gig ( ithought I specified 4 gig) - Belarc says:
:
: 3318 Megabytes Installed Memory
: Slot 'J1MY' has 2048 MB
: Slot 'J2MY' is Empty
: Slot 'J3MY' has 2048 MB
: Slot 'J4MY' is Empty
:
:
:
: Total (changes constantly) 546512 - 547248
: Limit 3231720
: Peak 627196
:
: I did a Western Digital Data LifeGuard diagnostics (my hard drive is a WDC
WD3200 AAKS).
: It showed no problems.
:
: Thanks, Gerry, for taking an interest!
:
: Good night! (my bedtime in Ontario, Canada).
:
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Monday, January 05, 2009 1:03 PM
: Unknown wrote:
:
: If it occurs every time you come out of hibernation take this approach to
the
: If it occurs every time you come out of hibernation take this approach to
: the problem:
: Object is to create a new hiberfil. That is a dedicated section on your
hard
: drive where the hibernation data is stored.
: This file CANNOT be deleted while hibernation is configured to run.
: You must turn off hibernation, then search for 'hiberfil' (it will be
: C:\hiberfil.sys) and delete it.
: Then go back and re-enable hibernation and a new hiberfil will be created.
: "johnn" wrote in message
: ...
:
: On Monday, January 05, 2009 1:22 PM
: johnn wrote:
:
: A Disk Read Error Occurred
: On Mon, 5 Jan 2009 12:03:34 -0600, "Unknown" wrote:
:
:
: Thanks for your interest in my problem, and for suggesting a solution.
:
: That thought had occurred to me also.
: What I did is this:
: 1. disable the hibernate feature - this removes the file hiberfil.sys.
: 2. defrag the hard drive. (my resoning was that, when I re-enable the
hibernate feature the file
: may not be located on the very same space on the hard drive).
: 3. enabled the hibernate feature.
:
: The problem continues . . . . . .
:
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Monday, January 05, 2009 2:42 PM
: Gerry wrote:
:
: johnnIs the computer a Desktop or Laptop?
: johnn
:
: Is the computer a Desktop or Laptop?
:
: What are the Power Option settings -Start, Control Panel, Power Options?
:
: --
:
:
:
: Hope this helps.
:
: Gerry
: ~~~~
: FCA
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
: johnn wrote:
:
: On Monday, January 05, 2009 2:50 PM
: Unknown wrote:
:
: Try disabling hibernate and then deleting the hiberfil.
: Try disabling hibernate and then deleting the hiberfil. (Defrag may not
have
: moved the file at all)
:
: On Monday, January 05, 2009 3:41 PM
: Unknown wrote:
:
: Cancel the above.
: Cancel the above. I turned off hibernate and did a search and could not
find
: hiberfil.
: I take that as an indication the file was really deleted.
:
: On Monday, January 05, 2009 3:47 PM
: Unknown wrote:
:
: If the computer is only six weeks old, contact the seller and tell them
the
: If the computer is only six weeks old, contact the seller and tell them
the
: disk is defective. (let them fix it)
:
: On Monday, January 05, 2009 6:35 PM
: johnn wrote:
:
: A Disk Read Error Occurred
: On Mon, 5 Jan 2009 13:50:15 -0600, "Unknown" wrote:
:
:
: When I uncheck "Enable hibernation" the hiberfil.sys file disappears -
nothing to delete.
:
: That's why I disabled hibernate, then defragged the drive, then re-enabled
hibernate; hoping that
: the hiberfil.sys file would be written to a different location on the
drive.
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Monday, January 05, 2009 6:45 PM
: johnn wrote:
:
: A Disk Read Error Occurred
: On Mon, 5 Jan 2009 14:47:45 -0600, "Unknown" wrote:
:
:
: Matter of fact, the company that made the computer (Neutron Computers,
locally in Kitchener, ON)
: just replied to my email saying the would replace the hard drive.
:
: Not sure what that will do, though - I tested the hard drive using both
"HD Tune" and "WD
: Diagnostics - neither test showed any surface defects.
:
: Well, we'll see what happens when a new hard drive is installed - I'll
keep you posted.
:
: Thanks for all then suggestion and help so far!
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Tuesday, January 06, 2009 10:33 AM
: Unknown wrote:
:
: You have a most interesting (challenging) problem. I would love to work on
it.
: You have a most interesting (challenging) problem. I would love to work on
: it.
: Could you tell me the size of the hiberfil file?
: Would you try turning off hibernate, reboot and then turn hibernate back
on
: and try? Thanks.
: "johnn" wrote in message
: ...
:
: On Tuesday, January 06, 2009 11:39 AM
: johnn wrote:
:
: A Disk Read Error Occurred
: On Tue, 6 Jan 2009 09:33:55 -0600, "Unknown" wrote:
:
:
: 3,397,368 KB
:
: I did the above (well, sort-of).
: I turned off hibernate, defragged the hard drive, re-booted, turned on
hiberhate, and the problem
: still exists.
:
: The company thay assembled my computer (a local firm) has offered to
replace my Hard drive.
: They will also take an image of the current drive, and transfer it ti the
new one, soI won't have to
: re-install Windows and all the programs.
: I'll make arrangements to have that done, and see what happens.
:
:
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Tuesday, January 06, 2009 12:45 PM
: Unknown wrote:
:
: You have 4 gig memory?
: You have 4 gig memory?
:
: On Saturday, January 10, 2009 10:18 AM
: johnn wrote:
:
: A Disk Read Error Occurred - The Sequel
: Well, this is a bit anti-climatic, I think, but the problem is (partially)
fixed.
:
: The firm where I bought the computer felt there was possibly a problem
with the hard drive.
: They offered to replace it gladly if I would bring in the computer.
: I wasn't keen on dropping it off, and having it sit on the shelf till
they can "have a look at it",
: perhaps a week or two later (you know - service departments are always too
busy).
: Also, I was not convinced there was any problem with the drive, since I
did several surface scans,
: and nothing showed up.
: To make a long story short (if I can) I felt it was a BIOS problem. I
started looking in that
: direction.
: What I found was this: In the BIOS, I can choose from two options:
: 1: Load Optimal Defaults, and
: 2. Load Custom Defaults.
: When I loaded Optimal Defaults, the "A Disk Read Error Occurred" message
appeared on wake-up from
: hibernation.
: When I loaded Custom Defaults, and then disabled "Boot from Network", the
trouble did *not* happen.
:
: Problem solved!!! ???????
: Well, it seemed that way, until I allowed the computer to go into
hibernation with a network drive
: loaded.
: Then, on resume, it tells me (surprise!): "A Disk Read Error Occurred.
Press CTRL ALT DEL to
: restart"
:
: However, I don't use a network drive that often, so I think I'll rest my
weary brains now.
:
: Why did/does this happen only on wake-up from hibernation, and not on
"normal" boot-up? Beats
: me!!!
:
: Anyway: That's all, folks! I think I learned something!
: A sincere "thank you" to all who offered help and suggestions!
:
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Saturday, January 10, 2009 11:33 AM
: Gerry wrote:
:
: johnnIs the computer a Desktop or Laptop?
: johnn
:
: Is the computer a Desktop or Laptop?
:
: What are the Power Option settings -Start, Control Panel, Power Options?
:
: --
:
:
:
: Hope this helps.
:
: Gerry
: ~~~~
: FCA
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
: johnn wrote:
:
: On Saturday, January 10, 2009 11:58 AM
: johnn wrote:
:
: A Disk Read Error Occurred - The Sequel
: On Sat, 10 Jan 2009 16:33:29 -0000, "Gerry" wrote:
:
:
: Most details about the computer, and things that were tried are in the
original thread "A Disk Read
: Error Occurred " which you participated in.
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Saturday, January 10, 2009 1:08 PM
: Gerry wrote:
:
: johnnIn Outlook Express and in Google your last post is part of the
original
: johnn
:
: In Outlook Express and in Google your last post is part of the original
: thread.
: http://snipurl.com/9r6yp [groups_google_com]
:
: I have these questions before but your answer has not appeared. I have
: just rechecked Google (31 posts) and cannot see your reply.
:
: --
:
:
:
: Hope this helps.
:
: Gerry
: ~~~~
: FCA
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
:
:
: johnn wrote:
:
: On Saturday, January 10, 2009 1:51 PM
: johnn wrote:
:
: A Disk Read Error Occurred - The Sequel
: On Sat, 10 Jan 2009 18:08:59 -0000, "Gerry" wrote:
:
:
: Sorry, Gerry:
: The "original post" I referred to was entitled "A Disk Read Error
Occurred".
: There are 27 entries, four of them by yourself.
: I probably should have called it the "original thread" rather 'original
post". My error!
:
: My computer is a desk-top, with more hard drive space than I'll ever need,
and more RAM than is
: recommended.
:
: My power option settings (which I changed several times, just to try
things) call for hibernation
: mode after 15 minutes.
:
: (BTW: I subscribe to a news reader (usenet server) Astraweb.com and use
Free Agent to read and post
: entries.)
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
: On Saturday, January 10, 2009 6:28 PM
: Gerry wrote:
:
: JohnThis link places Hibernation as one of the Advanced Power Management
: John
:
: This link places Hibernation as one of the Advanced Power Management
: states:
:
: Description of the Different Advanced Power Management States
: http://support.microsoft.com/kb/308535/
:
: This is what you said in a very early post "Part: 1 Drive "C" Cap
: 305242 MB usage 5.47% NTFS Bootable: Yes
: All supported features are checked EXCEPT "Advanced Power Management".
:
: You were quoting from the Info tab in HD Tune.
:
: I am wondering as to the significance of this apparent discrepancy?
:
: I can see a real benefit from using Hibernate on a Laptop but the
: benefit with a Desktop is less obvious. Do you get the error using
: Standby?
:
:
: --
:
:
:
: Hope this helps.
:
: Gerry
: ~~~~
: FCA
: Stourport, England
: Enquire, plan and execute
: ~~~~~~~~~~~~~~~~~~~
: johnn wrote:
:
: On Saturday, January 10, 2009 7:11 PM
: johnn wrote:
:
: A Disk Read Error Occurred - The Sequel
: On Sat, 10 Jan 2009 23:28:24 -0000, "Gerry" wrote:
:
:
: Don'y know - never use standby.
:
: Actually, I'm pretty satisfied the way things are now, and don't intend to
do a whole lot
: experimenting.
:
: __________________________________
: johnn
: __________________________________
: "God is dead"
: - Nietzsche (1844-1935)
: "Nietzsche is dead"
: - God
:
:
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