to fix 0x80040004 errors in live essentials delete Windows live folder and the temp folder in your accounts appdata or application data folder in Windows safe mode and restart in normal mode and reinstall said application.



kandinsky63 wrote:

as i had not received any help since i posted my original query, I had tofind
06-Oct-09

as i had not received any help since i posted my original query, I had to
find the solution myself - which I did.

First, need to do a system restore to a point where your old MSN messenger
and other programs from Windows live are available. In my case, I only had
MSN 8.1 and Windows live writer.

I then used REVO uninstaller (http://www.revouninstaller.com/)and selected
the following for uninstall using the advanced mode where all remnants of
each program residing in the registry are removed.
1. windows writer
2. windows live sign in assistant
3. windows messenger

I presume that Windows Install cleanup utility may have worked as well -
http://support.microsoft.com/default.aspx/kb/290301

Once I had removed all traces of these programs, the install of messenger
9.0 proceeded without a hitch.

There was obviously some kind of conflict between my old windows live
programs and the new version - dont know what that was though.

Previous Posts In This Thread:

On Monday, October 05, 2009 7:58 PM
kandinsky63 wrote:

cancel code 0x80004004
i tried to sign into MSN 8.1 today when I got the following message:

" A newer version is available. You must install the newer version in order
to continue."

However when I did the install for messenger 9.0 , at the end of the process
I got an error window stating that

" Programs were not installed because installation was cancelled. Canceled
0x8004004."

I certainly did not cancel the installation.

I have tried to install via different routes a number of times but get the
same cancellation error.

What is going??

On Tuesday, October 06, 2009 7:54 AM
kandinsky63 wrote:

as i had not received any help since i posted my original query, I had tofind
as i had not received any help since i posted my original query, I had to
find the solution myself - which I did.

First, need to do a system restore to a point where your old MSN messenger
and other programs from Windows live are available. In my case, I only had
MSN 8.1 and Windows live writer.

I then used REVO uninstaller (http://www.revouninstaller.com/)and selected
the following for uninstall using the advanced mode where all remnants of
each program residing in the registry are removed.
1. windows writer
2. windows live sign in assistant
3. windows messenger

I presume that Windows Install cleanup utility may have worked as well -
http://support.microsoft.com/default.aspx/kb/290301

Once I had removed all traces of these programs, the install of messenger
9.0 proceeded without a hitch.

There was obviously some kind of conflict between my old windows live
programs and the new version - dont know what that was though.


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