View Single Post
  #2  
Old May 26th 14, 01:40 AM posted to microsoft.public.windowsxp.help_and_support
philo [_3_]
external usenet poster
 
Posts: 984
Default The computer has rebooted from a bugcheck. The bugcheck was:0x1000000a

On 05/25/2014 11:28 AM, Doug wrote:
Appreciate any help in identifying the cause and suggested fix of this problem.

PC auto reboots several times, once running, following msg found in event viewer:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0xe100caa0,
0x00000002, 0x00000000, 0x804e804e).

OS is XP Home, SP3

Have accumulated 9 minidump files in the last 2 days.

Last actions before the problem started as follows:

1. Install Adobe Reader 11.0.06 update and failed with this error msg displayed:
Error 1321: The Installer has insufficient privileges to modify this file: C:\Program
Files\Adobe\Reader 11.0\Reader\plug_ins\(do not recall file name).

Implemented Adobe's recommended fix is as follows:

In Windows Explorer, navigate to the parent folder listed in the 1321 or 1309 error
message in your log file.

Right-click the parent folder and choose Properties.
In the Properties window, select the Security tab.
In Group Or User Names, select Administrators (1). Then, in Permissions For
Administrators, make sure that Full Control is set to Allow (2).

In Group Or User Names, select System (1).  Then, in Permissions For System, make
sure that Full Control is set to Allow (2).

Still in the Security tab (1), click Advanced (2).

In the Advanced Security Settings window, make sure you're in the Permissions tab.

Select Replace Permission Entries On All Child Objects With Entries Shown Here That Apply
To Child Objects (1) and click OK (2).

Click OK to close the Properties window.

2. After performing the above steps the update failed to install.

3. Deleted Adobe Reader 11.0.06 and installed 11.0.07.


Do you really mean delete?

If so, you should have uninstalled.

Ads