Hi,

I've installed Windows XP SP2 for my brother's PC (Core 2 CPU, ASUS motherboard) few years ago. Last week, my brother told me his PC did not function after boot up. I took his PC for checking and found that the mouse couldn't move from power on till XP boot-up "completed". The problem persisted no matter I booted the PC in normal or safe mode.

I tried connect functioning PS/2 mouse to the PS/2 mouse port and USB mouse to all available USB ports (4 available) but still couldn't make the mouse to move at all. The PS/2 keyboard seemed function normal.

I checked the BIOS settings, the legacy USB control is set "auto".

Could anyone suggest ways to solve this problem? Do I need to re-install XP to fix the problem? If re-installation is unavoidable, what's the most convenient way to copy the Microsoft outlook message out of the HD?

Tks!