Most 3rd party firewalls and AV/AS software will affect SR. I also run ZASS,
so if you do the restore from safe mode with command prompt, you don't have
to uninstall ZASS first. From first hand experience, any AV/AS software
should be shut down/disabled before running System Restore. Much easier just
to boot into SM w/CP and do it from there.
--
SC Tom
"eli" wrote in message
...
Thanks:
Yes. I have verified that the Zone Alarm Security Suite 9.1.008.000 is
responsible for this SR malfunction. After completely removing it, SR
worked just fine. Same when I downgraded to an older version of Zone Alarm
Security Suite.
Yes. Even in the most recent version of Zone Alarm Security Suite , the
Version 9.1, SR did work in Safe Mode
Question:
Is this a problem with many security suites? Or is it limited to the few
mentioned in that earlier post? Such as Norton, and possibly Zone Alarm?
Is it worth switching to a different security system, or is this lieley to
continue to be an issue in most other security suites if it was a problem
in Zone Alarm? Zone Alarm Tech Support says they've only had a few
reports of this SR issue in their newest security system.
Thanks in advance:
-eli
================================================== ============
"SC Tom" wrote in message
...
"eli" wrote in message
...
Hello:
As of last night ,I keep getting the following when I run System
Resto
"Restoration Incomplete. Your computer cannot be restored "
There seems to be no problem creating restore points. The restore
operation seems to run rather quickly. But then the system fails to do
the restoration to the desired point. And I get the red X with the
message above
I'v'e tried flushing the restore points, to no avail.
My system restore has been running flawlessly for years.
How might I fix this?
Thanks
-eli
Windows XP Professional Edition SP 3
Zone Alarm security Suite 9.1.008.000
Firefox 3.6
IE 7.0
Try Safe Mode w/ command prompt. Works well for me. It bypasses your
firewall, AV software, etc. and goes right to SR.
How to start the System Restore tool by using the safe mode option with
the Command prompt in Windows XP http://support.microsoft.com/kb/304449
--
SC Tom