Thread: Stop 1 E-mail
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  #12  
Old December 7th 17, 03:34 AM posted to alt.comp.os.windows-10
Mayayana
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Posts: 6,438
Default Stop 1 E-mail


"Rene Lamontagne" wrote

| Call 'em on the phone. The whole thing should be over in less than 5
| minutes.
|

Maybe, but I wouldn't bet on it. The person answering
the phone is probably just there to take orders.

I called CVS to stop spam robocalling over the phone,
calling me to pick up a prescription I didn't order. And
it took two times just to do that. Just to get a real person
at the local branch to actually, *really*, do whatever
was needed to stop the calls.

I started giving Home Depot a dummy phone number when
I order doors and windows because otherwise they robocall
me every morning at 8AM to tell me I should go online
for "important updates"! They never call to tell me when
the order is in, but they robocall trying to get me to go
online.

This week I sent an email to a company called Ecobee
that sells thermostats. I just dropped them a note to
say their website works poorly and I couldn't find the
docs I needed. So far I've received 5 emails. One said,
"Thanks. We'll tell the Web designers about your note."
The other 4 are nonsensical auto-spam to update me
on the current status of my "support ticket". Their email
is handled by a company called Zendesk. It's just a manic,
mindless bot system that tries to seem responsive
without actually doing anything. For the most part there's
no one minding the store. But there are lots of bots.
(Though it does seem that someone at least read my email
at Ecobee... or Zendesk... or somewhere.)

The common thread there is that it's just become
effortless and cost-free to harass people constantly,
hoping to make an extra sale along the way. At the
same time, there's rarely a genuine human at the other
end who's authorized and knowledgeable enough to deal
with things.

So maybe a phone call will work. I wouldn't do it myself
because I wouldn't want them getting my phone #.




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