Thanks Jonathan,
I followed your instructions and ran the .reg file. When you said that it
might take 30-40 seconds after signing in before they appear I assume you
were talking about the contacts I was having problems with. They are not
on-line at moment but hopefully this will fix problem. Will check when them
come on-line and if any further problems will contact you again. Many thanks
for your help - and also for clarifying the change of name - Marketing
Departments DO love doing that from time to time lol. Thanks again and
hopefully I will not need to contact you again :-)))
--
Mallane


"Jonathan Kay [MVP]" wrote:

Hi Mallane,

Windows Live Messenger -is- MSN Messenger, the marketing department just decided to rename
it. There is a product called Windows Messenger, but you don't appear to be using that, so
don't worry about it.

From what you're describing, you may be seeing a bug in Messenger. To try to correct this,
shut down Messenger entirely by right-clicking on its icon in the notification area (by the
clock) and choosing Exit. Then download and run this .reg file:
http://messenger.jonathankay.com/dow...lmpolicies.reg

Then try signing in again. It make take 30-40 seconds after signing in before they appear
online.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--



"Mallane" wrote in message
...
This is first time using this discussion function so please treat me gently!
I used msn messenger until recently uploading windows live messenger. I have
never understood the difference between the two. Now I have live messenger
8.0 and having problems in not being visible to some contacts when I am
online and not able to see them either, however I am available to others and
can also see them. I was not being blocked by affected party as I received
email saying they could not see me online. Tonight during conversation I was
notified contact had gone offline but convo continued and then notified they
came back online. They also received notification i had gone offline but
convo still continued. Can you help me with this problem please as it is
causing me a great deal of concern. Many thanks
--
Mallane


"Jonathan Kay [MVP]" wrote:

Greetings,

Windows Live Messenger supports Remote Assistance, it's in the "Activities" menu.
Although
Remote Assistance will only work in Windows Live Messenger if Windows Messenger is also
installed.

What exactly do you need help on?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"newbie/novice roa" wrote in message
...
everyone is all hype and into MSN/WINDOWS LIVE MESSENGER. Now remember i am a
newbie/novice at this so - i use remote assistant often, which is available
tru windows messenger but not available tru msn/windows live or is it?
anybody out there that can help on this?