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Old April 21st 04, 03:11 PM
gitchi
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Default HP 1350 Printer install problems

I followed the suggestions in the links you posted. My printer is printing again which is the main thing.
I uninstalled the HP Printer through control panel and also went the registry and followed the suggestions from the links you posted to clean any remants of HP printer drivers then I did the command prompt to stop spool and again to start spool printing.
I then went to HP website and downloaded the most recent version for my printer.
However, the "Found New Hardware Wizard" reared its ugly head again during the HP install. I got the same error message stating that there was a problem installing this hardware...
Everytime I start up XP the "Found New Hardware Wizard" shows up with the old error message. Albeit, the printer prints.

I wonder if the "Found New Hardware Wizard" is the culprit in the process. It seems to me that it does not need to get involved in the install at all because I was using the HP installation package.
It helped greatly after I uninstall the HP Printer and driver properly but I think that the "Found New Hardware Wizard" is still causing problems. Is there a way to shut off the "Found New Hardware Wizard" so that it does not come on when you don't want it
to?


----- Cari (MS MVP) wrote: -----

Did you uninstall it correctly first?
http://www.coribright.com/Windows/Article%20One.htm
and
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"gitchi" wrote in message
...
I tried installing a new HP 1350 all-in-one printer/scanner/copier.
I have Windows XP Pro installed. The HP printer uses a usb connection.

Everytime my computer starts up the installing new hardware wizard begins
and begins to recognize the HP Printer. The wizard concludes with an error
message that says: " Cannot install this Harware, there was a problem
installing this hardware. ONE OF THE FILTER DRIVERS INSTALLED FOR THIS
DEVICE IS INVALID". (I had the same problem with using a flash memory
stick.)
The printer will not print but will copy and scan.
I have visited HP's support web site and re-installed the latest drivers

they have posted but I still have the same problem and error message.



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