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#1
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System 32 File Problem
I am running Windows XP Home Edition and am having a problem at startup.
When I boot my PC, an error message indicating that "Windows is having a problem with a file named bselmco.exe and must close" appears. When I close the error box, everything usually runs fine. However, this morning I could not get my PC to run IE properly or even boot to the point where my Taskbar would appear so I could use Quick Launch to run dial up the internet and use IE. I have also had a problem recently with the taskbar flickering on and off and eventually the Active Desktop Restore screen appears. When I click on restore your Active Desktop settings, everything runs fine. I have Active Desktop disabled as my default setting. I did a search to find the bselmco.exe file and it is located in Windows/System 32 folder. How do I repair this file and is it related to my problem with Active Desktop? |
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#2
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System 32 File Problem
Katonahjoe wrote:
I am running Windows XP Home Edition and am having a problem at startup. When I boot my PC, an error message indicating that "Windows is having a problem with a file named bselmco.exe and must close" appears. When I close the error box, everything usually runs fine. However, this morning I could not get my PC to run IE properly or even boot to the point where my Taskbar would appear so I could use Quick Launch to run dial up the internet and use IE. I have also had a problem recently with the taskbar flickering on and off and eventually the Active Desktop Restore screen appears. When I click on restore your Active Desktop settings, everything runs fine. I have Active Desktop disabled as my default setting. I did a search to find the bselmco.exe file and it is located in Windows/System 32 folder. How do I repair this file and is it related to my problem with Active Desktop? You have a parasite on your system. What anti-virus/malware scanners do you use? A link for free online virus and trojan scanners. http://virusall.com/downscan.html Spybot S&D - http://www.safer-networking.org/en/index.html Ad-Aware SE - http://www.lavasoft.de/support/download/ BHO Demon - http://www.majorgeeks.com/download3550.html NOD32Anti-Virus Free 30 day trial http://nod32.com/download/trial.htm Process Guard- http://www.diamondcs.com.au/processg...?page=download http://groups.msn.com/TeMercInternet...rmeasures.msnw -- Mike Pawlak |
#3
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System 32 File Problem
I am have Norton Anti Virus 2000-2002 and Microsoft Anti Spyware Beta 1 and
keep both of them current. I will check out your links and look in to the suggestions of the other poster to try Sysclean. In the meantime, I'll leave the computer running and disconnect from the internet when I am not using it. "MAP" wrote in message ... Katonahjoe wrote: I am running Windows XP Home Edition and am having a problem at startup. When I boot my PC, an error message indicating that "Windows is having a problem with a file named bselmco.exe and must close" appears. When I close the error box, everything usually runs fine. However, this morning I could not get my PC to run IE properly or even boot to the point where my Taskbar would appear so I could use Quick Launch to run dial up the internet and use IE. I have also had a problem recently with the taskbar flickering on and off and eventually the Active Desktop Restore screen appears. When I click on restore your Active Desktop settings, everything runs fine. I have Active Desktop disabled as my default setting. I did a search to find the bselmco.exe file and it is located in Windows/System 32 folder. How do I repair this file and is it related to my problem with Active Desktop? You have a parasite on your system. What anti-virus/malware scanners do you use? A link for free online virus and trojan scanners. http://virusall.com/downscan.html Spybot S&D - http://www.safer-networking.org/en/index.html Ad-Aware SE - http://www.lavasoft.de/support/download/ BHO Demon - http://www.majorgeeks.com/download3550.html NOD32Anti-Virus Free 30 day trial http://nod32.com/download/trial.htm Process Guard- http://www.diamondcs.com.au/processg...?page=download http://groups.msn.com/TeMercInternet...rmeasures.msnw -- Mike Pawlak |
#4
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System 32 File Problem
I am not that skilled to try all the steps you suggest but will check this
out with my IT department at work. Thank you for your thorough explanation. I will check out some other antivirus software to see if they may be better than Norton Anti Virus or Microsoft Anti Spyware Beta 1 I am using. "Gerry Cornell" wrote in message ... The absence of any reports in Google about this file hints strongly that this file could well be part of a trojan or other malware. Simply deleting the file may be the best way to resolve the problem. When dealing with a persistent virus / trojan you need to delete system restore points and not use them as they will contain the virus and put it back into your system. Turn off System Restore and then turn it back on so that you only have one restore point until cleaning is finished. Also run your anti-virus with updated definitions in safe mode. Sometimes you need to run an anti-virus from a floppy and Trend offer one that can be used. Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or just a desktop folder). Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and place it in this folder. Download the latest Controlled Pattern Release zip (http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and extract its contents to the same folder. See the Readme text file for additional instructions. Delete Temporary Internet Files (IE ToolsInternet OptionsGeneral) accepting the option to delete all offline content. Reboot and delete contents of all TEMP folders and then your Recycle Bin. Close all running programs including your anti-virus application, go offline, and run Sysclean. For best results, do nothing with the machine until the scan completes. If the scan shows any infections in System Restore files and you're running WinXP, create a new Restore Point (StartProgramsAccessoriesSystem ToolsSystem Restore), then delete all but the most recent Restore Point (StartProgramsAccessoriesSystem ToolsDisk CleanupMore options). Work through the spyware removal programmes etc in turn in safe mode until you get no results. Afterwards, update your own anti-virus application and perform another full system scan. Install and run HijackThis: Download HijackThis (Freeware) http://tomcoyote.com/hjt/ Finally run HijackThis and post the HijackThis log to the HijackThis forum he http://aumha.net/ You will need to register with Aumha to be able to post. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ "Katonahjoe" wrote in message ... I am running Windows XP Home Edition and am having a problem at startup. When I boot my PC, an error message indicating that "Windows is having a problem with a file named bselmco.exe and must close" appears. When I close the error box, everything usually runs fine. However, this morning I could not get my PC to run IE properly or even boot to the point where my Taskbar would appear so I could use Quick Launch to run dial up the internet and use IE. I have also had a problem recently with the taskbar flickering on and off and eventually the Active Desktop Restore screen appears. When I click on restore your Active Desktop settings, everything runs fine. I have Active Desktop disabled as my default setting. I did a search to find the bselmco.exe file and it is located in Windows/System 32 folder. How do I repair this file and is it related to my problem with Active Desktop? |
#5
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System 32 File Problem
Hi,
IMHO you're way overdue for an upgrade of the Norton Anti-Virus Program itself. Since 2002, there have been a number of changes/enhancements to the program including Worm Protection. For $14.95 plus shipping and handling, you can upgrade to Norton Anti-Virus 2005 with one year of updates included, if you go he http://www.dirtcheapsoftware.com/symantec.html If you elect to upgrade to NAV 2005 (or better yet 2006) you will need to remove your currently installed NAV from your computer. Attempt to do this by using the Control Panel’s Add/Remove Programs applet. If the removal fails, which sometimes happens, it will be necessary to use Symantec’s removal tool, which can be researched and downloaded he http://service1.symantec.com/SUPPORT...sch_nam&seg=hm You probably do have a worm infection. HTH "Katonahjoe" wrote: I am not that skilled to try all the steps you suggest but will check this out with my IT department at work. Thank you for your thorough explanation. I will check out some other antivirus software to see if they may be better than Norton Anti Virus or Microsoft Anti Spyware Beta 1 I am using. "Gerry Cornell" wrote in message ... The absence of any reports in Google about this file hints strongly that this file could well be part of a trojan or other malware. Simply deleting the file may be the best way to resolve the problem. When dealing with a persistent virus / trojan you need to delete system restore points and not use them as they will contain the virus and put it back into your system. Turn off System Restore and then turn it back on so that you only have one restore point until cleaning is finished. Also run your anti-virus with updated definitions in safe mode. Sometimes you need to run an anti-virus from a floppy and Trend offer one that can be used. Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or just a desktop folder). Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and place it in this folder. Download the latest Controlled Pattern Release zip (http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and extract its contents to the same folder. See the Readme text file for additional instructions. Delete Temporary Internet Files (IE ToolsInternet OptionsGeneral) accepting the option to delete all offline content. Reboot and delete contents of all TEMP folders and then your Recycle Bin. Close all running programs including your anti-virus application, go offline, and run Sysclean. For best results, do nothing with the machine until the scan completes. If the scan shows any infections in System Restore files and you're running WinXP, create a new Restore Point (StartProgramsAccessoriesSystem ToolsSystem Restore), then delete all but the most recent Restore Point (StartProgramsAccessoriesSystem ToolsDisk CleanupMore options). Work through the spyware removal programmes etc in turn in safe mode until you get no results. Afterwards, update your own anti-virus application and perform another full system scan. Install and run HijackThis: Download HijackThis (Freeware) http://tomcoyote.com/hjt/ Finally run HijackThis and post the HijackThis log to the HijackThis forum he http://aumha.net/ You will need to register with Aumha to be able to post. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ "Katonahjoe" wrote in message ... I am running Windows XP Home Edition and am having a problem at startup. When I boot my PC, an error message indicating that "Windows is having a problem with a file named bselmco.exe and must close" appears. When I close the error box, everything usually runs fine. However, this morning I could not get my PC to run IE properly or even boot to the point where my Taskbar would appear so I could use Quick Launch to run dial up the internet and use IE. I have also had a problem recently with the taskbar flickering on and off and eventually the Active Desktop Restore screen appears. When I click on restore your Active Desktop settings, everything runs fine. I have Active Desktop disabled as my default setting. I did a search to find the bselmco.exe file and it is located in Windows/System 32 folder. How do I repair this file and is it related to my problem with Active Desktop? |
#6
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System 32 File Problem
Thanks, I'll try upgrading to NAV 2005 first.
"dorothy g" wrote in message ... Hi, IMHO you're way overdue for an upgrade of the Norton Anti-Virus Program itself. Since 2002, there have been a number of changes/enhancements to the program including Worm Protection. For $14.95 plus shipping and handling, you can upgrade to Norton Anti-Virus 2005 with one year of updates included, if you go he http://www.dirtcheapsoftware.com/symantec.html If you elect to upgrade to NAV 2005 (or better yet 2006) you will need to remove your currently installed NAV from your computer. Attempt to do this by using the Control Panel's Add/Remove Programs applet. If the removal fails, which sometimes happens, it will be necessary to use Symantec's removal tool, which can be researched and downloaded he http://service1.symantec.com/SUPPORT...sch_nam&seg=hm You probably do have a worm infection. HTH "Katonahjoe" wrote: I am not that skilled to try all the steps you suggest but will check this out with my IT department at work. Thank you for your thorough explanation. I will check out some other antivirus software to see if they may be better than Norton Anti Virus or Microsoft Anti Spyware Beta 1 I am using. "Gerry Cornell" wrote in message ... The absence of any reports in Google about this file hints strongly that this file could well be part of a trojan or other malware. Simply deleting the file may be the best way to resolve the problem. When dealing with a persistent virus / trojan you need to delete system restore points and not use them as they will contain the virus and put it back into your system. Turn off System Restore and then turn it back on so that you only have one restore point until cleaning is finished. Also run your anti-virus with updated definitions in safe mode. Sometimes you need to run an anti-virus from a floppy and Trend offer one that can be used. Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or just a desktop folder). Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and place it in this folder. Download the latest Controlled Pattern Release zip (http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and extract its contents to the same folder. See the Readme text file for additional instructions. Delete Temporary Internet Files (IE ToolsInternet OptionsGeneral) accepting the option to delete all offline content. Reboot and delete contents of all TEMP folders and then your Recycle Bin. Close all running programs including your anti-virus application, go offline, and run Sysclean. For best results, do nothing with the machine until the scan completes. If the scan shows any infections in System Restore files and you're running WinXP, create a new Restore Point (StartProgramsAccessoriesSystem ToolsSystem Restore), then delete all but the most recent Restore Point (StartProgramsAccessoriesSystem ToolsDisk CleanupMore options). Work through the spyware removal programmes etc in turn in safe mode until you get no results. Afterwards, update your own anti-virus application and perform another full system scan. Install and run HijackThis: Download HijackThis (Freeware) http://tomcoyote.com/hjt/ Finally run HijackThis and post the HijackThis log to the HijackThis forum he http://aumha.net/ You will need to register with Aumha to be able to post. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ "Katonahjoe" wrote in message ... I am running Windows XP Home Edition and am having a problem at startup. When I boot my PC, an error message indicating that "Windows is having a problem with a file named bselmco.exe and must close" appears. When I close the error box, everything usually runs fine. However, this morning I could not get my PC to run IE properly or even boot to the point where my Taskbar would appear so I could use Quick Launch to run dial up the internet and use IE. I have also had a problem recently with the taskbar flickering on and off and eventually the Active Desktop Restore screen appears. When I click on restore your Active Desktop settings, everything runs fine. I have Active Desktop disabled as my default setting. I did a search to find the bselmco.exe file and it is located in Windows/System 32 folder. How do I repair this file and is it related to my problem with Active Desktop? |
#7
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System 32 File Problem
Gerry,
I realize that. There are critics of everything and everybody. I have been using Norton Anti-Virus programs for approximately 12 years and have been well pleased with Norton. I am of the opinion that some of the perceived faults of the software are due to ineptitude of the consumer doing the complaining. dorothy "Gerry Cornell" wrote: Dorothy Norton is not highly thought in some quarters. -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "dorothy g" wrote in message ... Hi, IMHO you're way overdue for an upgrade of the Norton Anti-Virus Program itself. Since 2002, there have been a number of changes/enhancements to the program including Worm Protection. For $14.95 plus shipping and handling, you can upgrade to Norton Anti-Virus 2005 with one year of updates included, if you go he http://www.dirtcheapsoftware.com/symantec.html If you elect to upgrade to NAV 2005 (or better yet 2006) you will need to remove your currently installed NAV from your computer. Attempt to do this by using the Control Panel's Add/Remove Programs applet. If the removal fails, which sometimes happens, it will be necessary to use Symantec's removal tool, which can be researched and downloaded he http://service1.symantec.com/SUPPORT...sch_nam&seg=hm You probably do have a worm infection. HTH "Katonahjoe" wrote: I am not that skilled to try all the steps you suggest but will check this out with my IT department at work. Thank you for your thorough explanation. I will check out some other antivirus software to see if they may be better than Norton Anti Virus or Microsoft Anti Spyware Beta 1 I am using. "Gerry Cornell" wrote in message ... The absence of any reports in Google about this file hints strongly that this file could well be part of a trojan or other malware. Simply deleting the file may be the best way to resolve the problem. When dealing with a persistent virus / trojan you need to delete system restore points and not use them as they will contain the virus and put it back into your system. Turn off System Restore and then turn it back on so that you only have one restore point until cleaning is finished. Also run your anti-virus with updated definitions in safe mode. Sometimes you need to run an anti-virus from a floppy and Trend offer one that can be used. Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or just a desktop folder). Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and place it in this folder. Download the latest Controlled Pattern Release zip (http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and extract its contents to the same folder. See the Readme text file for additional instructions. Delete Temporary Internet Files (IE ToolsInternet OptionsGeneral) accepting the option to delete all offline content. Reboot and delete contents of all TEMP folders and then your Recycle Bin. Close all running programs including your anti-virus application, go offline, and run Sysclean. For best results, do nothing with the machine until the scan completes. If the scan shows any infections in System Restore files and you're running WinXP, create a new Restore Point (StartProgramsAccessoriesSystem ToolsSystem Restore), then delete all but the most recent Restore Point (StartProgramsAccessoriesSystem ToolsDisk CleanupMore options). Work through the spyware removal programmes etc in turn in safe mode until you get no results. Afterwards, update your own anti-virus application and perform another full system scan. Install and run HijackThis: Download HijackThis (Freeware) http://tomcoyote.com/hjt/ Finally run HijackThis and post the HijackThis log to the HijackThis forum he http://aumha.net/ You will need to register with Aumha to be able to post. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ "Katonahjoe" wrote in message ... I am running Windows XP Home Edition and am having a problem at startup. When I boot my PC, an error message indicating that "Windows is having a problem with a file named bselmco.exe and must close" appears. When I close the error box, everything usually runs fine. However, this morning I could not get my PC to run IE properly or even boot to the point where my Taskbar would appear so I could use Quick Launch to run dial up the internet and use IE. I have also had a problem recently with the taskbar flickering on and off and eventually the Active Desktop Restore screen appears. When I click on restore your Active Desktop settings, everything runs fine. I have Active Desktop disabled as my default setting. I did a search to find the bselmco.exe file and it is located in Windows/System 32 folder. How do I repair this file and is it related to my problem with Active Desktop? |
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