Saving PDF hangs after Windows update

For years it is my usual practice to open my monthly bank statement (PDF) with Adobe Acrobat then
save it to my hard drive.

Following a Windows update last night, this morning I found that although I could view the PDF as
usual, the save dialog would just hang at the point I would expect to see the list of the folders.

I did manage to get round it by finding the PDF in the downloads folder then copying it my bank
statements directory, but that is inconvenient.

Is this a bug in the latest Windows update (KB4467702)?

Optimist wrote:
For years it is my usual practice to open my monthly bank statement (PDF) with Adobe Acrobat then
save it to my hard drive.

Following a Windows update last night, this morning I found that although I could view the PDF as
usual, the save dialog would just hang at the point I would expect to see the list of the folders.

I did manage to get round it by finding the PDF in the downloads folder then copying it my bank
statements directory, but that is inconvenient.

Is this a bug in the latest Windows update (KB4467702)?

https://answers.acrobatusers.com/The...m-q274235.aspx

"Under Preferences-General I unclicked
"Show online storage when saving files"
"

There are some other possibilities on the page.
Like a Recently Used file list.

Paul

On Thu, 15 Nov 2018 06:12:23 -0500, Paul wrote:

Optimist wrote:
For years it is my usual practice to open my monthly bank statement (PDF) with Adobe Acrobat then
save it to my hard drive.

Following a Windows update last night, this morning I found that although I could view the PDF as
usual, the save dialog would just hang at the point I would expect to see the list of the folders.

I did manage to get round it by finding the PDF in the downloads folder then copying it my bank
statements directory, but that is inconvenient.

Is this a bug in the latest Windows update (KB4467702)?

https://answers.acrobatusers.com/The...m-q274235.aspx

"Under Preferences-General I unclicked
"Show online storage when saving files"
"

There are some other possibilities on the page.
Like a Recently Used file list.

Paul

Thank you, that describes the symptoms precisely. It seems to be working now though - the Wonder of
Windows!

On 15/11/2018 10:08, Optimist wrote:
For years it is my usual practice to open my monthly bank statement (PDF) with Adobe Acrobat then
save it to my hard drive.

Following a Windows update last night, this morning I found that although I could view the PDF as
usual, the save dialog would just hang at the point I would expect to see the list of the folders.

I did manage to get round it by finding the PDF in the downloads folder then copying it my bank
statements directory, but that is inconvenient.

Is this a bug in the latest Windows update (KB4467702)?

Which browser and which bank? Also is it Acrobat or Reader?

The best way is to right-click on the file and save it or in Edge you
get download icons and they work 100% of the time.


--
With over 950 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

On Thu, 15 Nov 2018 16:14:25 +0000, ? Good Guy ? wrote:

On 15/11/2018 10:08, Optimist wrote:
For years it is my usual practice to open my monthly bank statement (PDF) with Adobe Acrobat then
save it to my hard drive.

Following a Windows update last night, this morning I found that although I could view the PDF as
usual, the save dialog would just hang at the point I would expect to see the list of the folders.

I did manage to get round it by finding the PDF in the downloads folder then copying it my bank
statements directory, but that is inconvenient.

Is this a bug in the latest Windows update (KB4467702)?

Which browser and which bank? Also is it Acrobat or Reader?

The best way is to right-click on the file and save it or in Edge you
get download icons and they work 100% of the time.

It is the Acrobat Reader. Anyway, it appears to be working now, must have been some odd glitch.
Thanks anyway.