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Cannot do a system restore
I have multiple restoration dates. My system has been shutting down with no
reason that I can identify. I do suspect that I installed a faulty driver, but so far I have been unable to remove it. I have tried doing a system restore to many restoration points, but at each date even less than a week ago, I get the message that my system cannot be restored to that date. Does anyone have an explanation for this or better yet tell me how to do a system restore. -- greacia |
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#2
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Cannot do a system restore
"greacia" seattle wrote:
I have multiple restoration dates. My system has been shutting down with no reason that I can identify. I do suspect that I installed a faulty driver, but so far I have been unable to remove it. I have tried doing a system restore to many restoration points, but at each date even less than a week ago, I get the message that my system cannot be restored to that date. Does anyone have an explanation for this or better yet tell me how to do a system restore. See MVP Bert Kinney's System Restore pages: http://bertk.mvps.org/index.html Does your computer shut down completely and you have to turn it back on again? Or does it do a complete shut down and restart? If it is restarting then open Control Panel - System and go to the Advanced tab. Click on the Settings button in the Startup and Recovery (bottom) section. In the Startup and Recovery window click on the checkbox for "automatically restart" to clear it; then click on Apply and OK as needed to exit. That should put an end to the restarts but they may be replaced by a "Blue Screen Of Death" STOP error message. If that happens then the content of the STOP message, including the STOP code, all 4 parameters, and any file or module names mentioned, will be a direct clue to the underlying cause. Post that information back here if you need help with it. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito." |
#3
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Cannot do a system restore
Thank you for you help, but it does not answer my main question as to why I
cannot do a system restore on my computer. Again thank you for trying to help. Judy -- greacia "Ron Martell" wrote: "greacia" seattle wrote: I have multiple restoration dates. My system has been shutting down with no reason that I can identify. I do suspect that I installed a faulty driver, but so far I have been unable to remove it. I have tried doing a system restore to many restoration points, but at each date even less than a week ago, I get the message that my system cannot be restored to that date. Does anyone have an explanation for this or better yet tell me how to do a system restore. See MVP Bert Kinney's System Restore pages: http://bertk.mvps.org/index.html Does your computer shut down completely and you have to turn it back on again? Or does it do a complete shut down and restart? If it is restarting then open Control Panel - System and go to the Advanced tab. Click on the Settings button in the Startup and Recovery (bottom) section. In the Startup and Recovery window click on the checkbox for "automatically restart" to clear it; then click on Apply and OK as needed to exit. That should put an end to the restarts but they may be replaced by a "Blue Screen Of Death" STOP error message. If that happens then the content of the STOP message, including the STOP code, all 4 parameters, and any file or module names mentioned, will be a direct clue to the underlying cause. Post that information back here if you need help with it. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito." |
#4
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Cannot do a system restore
"greacia" seattle wrote:
Thank you for you help, but it does not answer my main question as to why I cannot do a system restore on my computer. Again thank you for trying to help. Judy Did you review the information on MVP Bert Kinney's System Restore pages as I suggested? Is your specific error message not documented in his error messages section with an explanation? Please provide the *verbatim* text of the error message that is producted by System Restore when it fails. It is important to report these messages accurately as there are many instances where it is the presence or the absence of a single word in the text of the error message that distinguishes one specific problem from another. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito." |
#5
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Cannot do a system restore
Dear Mr. Martell, Thank you for your additional advice. I checked out all
your recommended sites, but they were of no help. Here is a better explanation of my situation. I installed some software which most likely addded a driver to my hard drive which I can not find in order to remove it. Now my comuter will shut down and restart for no apparent reason. I therefore thought doing a system restore to a date preceeding the questionable software installation would remedy the situation. Unfortunately the restoration process starts normally till I get the message that my system cannot be restored to that date. Do you have any suggestions that might apply to my situation? Again thank you for the help you have posted. Judy -- greacia "Ron Martell" wrote: "greacia" seattle wrote: Thank you for you help, but it does not answer my main question as to why I cannot do a system restore on my computer. Again thank you for trying to help. Judy Did you review the information on MVP Bert Kinney's System Restore pages as I suggested? Is your specific error message not documented in his error messages section with an explanation? Please provide the *verbatim* text of the error message that is producted by System Restore when it fails. It is important to report these messages accurately as there are many instances where it is the presence or the absence of a single word in the text of the error message that distinguishes one specific problem from another. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito." |
#6
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Cannot do a system restore
Hi Judy,
There's a good chance a restore point has become corrupt and is causing the restore to fail. At this point the existing restore points will need to be deleted to fix the corruption. To do this, disable System Restore then enable it. Unfortunately this will not allow you to restore the system. How to Disable and Enable System Resto http://bertk.mvps.org/html/disablesr.html -- Regards, Bert Kinney MS-MVP Shell/User http://bertk.mvps.org greacia wrote: Dear Mr. Martell, Thank you for your additional advice. I checked out all your recommended sites, but they were of no help. Here is a better explanation of my situation. I installed some software which most likely addded a driver to my hard drive which I can not find in order to remove it. Now my comuter will shut down and restart for no apparent reason. I therefore thought doing a system restore to a date preceeding the questionable software installation would remedy the situation. Unfortunately the restoration process starts normally till I get the message that my system cannot be restored to that date. Do you have any suggestions that might apply to my situation? Again thank you for the help you have posted. Judy "greacia" seattle wrote: Thank you for you help, but it does not answer my main question as to why I cannot do a system restore on my computer. Again thank you for trying to help. Judy Did you review the information on MVP Bert Kinney's System Restore pages as I suggested? Is your specific error message not documented in his error messages section with an explanation? Please provide the *verbatim* text of the error message that is producted by System Restore when it fails. It is important to report these messages accurately as there are many instances where it is the presence or the absence of a single word in the text of the error message that distinguishes one specific problem from another. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito." |
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