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Wrong Splash Screen for TurboTax Startup



 
 
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  #1  
Old February 6th 18, 02:12 PM posted to alt.comp.os.windows-10
Wade Garrett
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Posts: 25
Default Wrong Splash Screen for TurboTax Startup

I successfully installed TurboTax Basic from a CD on my fully updated
Dell Latitude E6330 (though did not create or import a tax return file).
Subsequently I decided I needed a more advanced program and purchased a
TurboTax Deluxe CD.

I deleted TurboTax Basic (Start, Settings, App, Uninstall) and installed
the TurboTax Deluxe.

However, when I start TT Deluxe, the TT Basic splash screen appears-
though TT Deluxe loads and functions normally.

How can I get rid of the wrong splash screen?

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  #2  
Old February 6th 18, 03:33 PM posted to alt.comp.os.windows-10
KenW[_4_]
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Posts: 72
Default Wrong Splash Screen for TurboTax Startup

On Tue, 6 Feb 2018 09:12:16 -0500, Wade Garrett
wrote:

I successfully installed TurboTax Basic from a CD on my fully updated
Dell Latitude E6330 (though did not create or import a tax return file).
Subsequently I decided I needed a more advanced program and purchased a
TurboTax Deluxe CD.

I deleted TurboTax Basic (Start, Settings, App, Uninstall) and installed
the TurboTax Deluxe.

However, when I start TT Deluxe, the TT Basic splash screen appears-
though TT Deluxe loads and functions normally.

How can I get rid of the wrong splash screen?


Use an uninstaller like Revo and remove both then install the newer
one. May work !

Or check settings for splash screen if it is there.


KenW
  #3  
Old February 6th 18, 09:18 PM posted to alt.comp.os.windows-10
Wade Garrett
external usenet poster
 
Posts: 25
Default Wrong Splash Screen for TurboTax Startup- RESOLVED

On 2/6/18 10:33 AM, KenW wrote:
On Tue, 6 Feb 2018 09:12:16 -0500, Wade Garrett
wrote:

I successfully installed TurboTax Basic from a CD on my fully updated
Dell Latitude E6330 (though did not create or import a tax return file).
Subsequently I decided I needed a more advanced program and purchased a
TurboTax Deluxe CD.

I deleted TurboTax Basic (Start, Settings, App, Uninstall) and installed
the TurboTax Deluxe.

However, when I start TT Deluxe, the TT Basic splash screen appears-
though TT Deluxe loads and functions normally.

How can I get rid of the wrong splash screen?


Use an uninstaller like Revo and remove both then install the newer
one. May work !

Or check settings for splash screen if it is there.


KenW

Thanks for the suggestions. Turns out that a hard reboot took care of it!

--
“Let’s work the problem, people. Let's not make things worse by guessing.”
- Ed Harris as Flight Director Gene Kranz in Apollo 13
 




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