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  #1  
Old July 26th 15, 01:29 AM posted to alt.comp.os.windows-8
Rene Lamontagne
external usenet poster
 
Posts: 2,549
Default your-home-page removal

My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots

Thanks for any reply's.

Regards, Rene
Ads
  #2  
Old July 26th 15, 01:47 AM posted to alt.comp.os.windows-8
Rene Lamontagne
external usenet poster
 
Posts: 2,549
Default your-home-page removal

On 7/25/2015 7:29 PM, Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots

Thanks for any reply's.

Regards, Rene



Should read number 12 Boots

Rene

  #3  
Old July 26th 15, 02:04 AM posted to alt.comp.os.windows-8
Paul
external usenet poster
 
Posts: 18,275
Default your-home-page removal

Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots

Thanks for any reply's.

Regards, Rene


When you say "disabled his CDROM", what do you mean exactly ?

That you cannot boot the Macrium Recovery CD ?

1) Macrium can be run from within Windows.
For restoring a data hard drive.

2) To restore C: (also known as "bare metal restore"),
you need to boot the Macrium rescue CD,
and run the restoration procedure from there. Since the
regular Windows OS is not running, all parts of C: can
be accessed and replaced.

If you bring his hard drives over to your computer,
and attempt to restore his C: there, be careful.
Some malware uses autorun/autoplay, to infect another
host computer. You want your autorun/autoplay stuff
completely disabled, before doing work like that on
your computer. When a hard drive is plugged in, whether
in a USB enclosure, or installed to a SATA connector
inside the computer case, you want the OS to make absolutely
no response at all to the contents on that disk/partition.

Alternatively, you can boot the Macrium boot CD on your
computer (where it is not disabled). Disconnect *all* of
your hard drives. Install your sons C: drive, and his
backup drive. *Do not* allow his C: to boot. When the
Macrium CD starts to boot, if you see a prompt to
"Press any key", make sure to press a key in a timely
manner, so the CD can boot. Otherwise, it'll boot
off the hard drive. If an infected hard drive starts
to boot a computer, you can always use the switch
on the back of the computer, to stop it immediately.

Paul
  #4  
Old July 26th 15, 02:11 AM posted to alt.comp.os.windows-8
Nil[_5_]
external usenet poster
 
Posts: 1,731
Default your-home-page removal

On 25 Jul 2015, Rene Lamontagne wrote in
alt.comp.os.windows-8:

My Sons computer is infected with this crap,


Let that be a lesson. From what I just read, it's offered to you when
you install other software. Your son agreed to it at that time. I know
it's inconvenient to read all those windows that pop up, but it's
important to avoid this kind of situation.

is there a simple way to remove it?


What have you tried so far? What anti-virus do you use? Do you have any
other anti-malware programs available? Have you looked to see if it's
listed in Control Panel | Programs and Features to see if you can
easily uninstall it? Have you tried disabling it in your browser add-
ons?

Check out:

http://www.fixyourbrowser.com/remova...ove-your-home-
page-net-redirect-virus-removal-instruction/#mbam

This page mentions three products that it claims will remove it. I can
vouch for Malwarebytes as being pretty good about that kind of thing,
but I haven't run into your particular problem so I can vouch for it
being able to remove this bug. It's worth a try.

Follow their directions, but please download the software from the
original manufacturer's site, NOT from the above web page.

https://www.malwarebytes.org/
  #5  
Old July 26th 15, 02:21 AM posted to alt.comp.os.windows-8
Keith Nuttle
external usenet poster
 
Posts: 1,844
Default your-home-page removal

On 7/25/2015 9:11 PM, Nil wrote:
On 25 Jul 2015, Rene Lamontagne wrote in
alt.comp.os.windows-8:


This page mentions three products that it claims will remove it. I can
vouch for Malwarebytes as being pretty good about that kind of thing,
but I haven't run into your particular problem so I can vouch for it
being able to remove this bug. It's worth a try.

Follow their directions, but please download the software from the
original manufacturer's site, NOT from the above web page.

https://www.malwarebytes.org/

I have used malwarebytes and it has cleaned up the problems I have had
with my computer.

I use it in conjunction with McAfee Total protection. McAfee runs
continuously, and I periodically run Malwarebytes.

There is no excuse not to be running an antivirus program. There are
many free ones that will automatically update the virus profile without
your input.

The one that I put on my sister in law's computer was Avast and has kept
it clean. If you do a search for Free antivirus software, and then do a
little research for the best, (there are strong opinions on the pros and
cons of all of them.)


Some of the large companies like McAfee offer free virus scans.

Here is a review of the free programs
http://www.pcmag.com/article2/0,2817,2388652,00.asp

But as said by a previous post, ONLY download from the manufacture's
site.
  #6  
Old July 26th 15, 02:37 AM posted to alt.comp.os.windows-8
Rene Lamontagne
external usenet poster
 
Posts: 2,549
Default your-home-page removal

On 7/25/2015 8:04 PM, Paul wrote:
Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions
on the net with umpteen pages of instructions, Mostly fairly
complicated, or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots

Thanks for any reply's.

Regards, Rene


When you say "disabled his CDROM", what do you mean exactly ?


CDROM will not boot any of 3 Macrium recovery disks when chosen from the
F12 boot menu, nor will it boot when set as first device in the bios, no
led activity at all.

That you cannot boot the Macrium Recovery CD ? Correct not activity at all


Right no activity at all

1) Macrium can be run from within Windows.
For restoring a data hard drive.

2) To restore C: (also known as "bare metal restore"),
you need to boot the Macrium rescue CD,
and run the restoration procedure from there. Since the
regular Windows OS is not running, all parts of C: can
be accessed and replaced.


Right, cannot run the recovery from windows either which is normal

If you bring his hard drives over to your computer,
and attempt to restore his C: there, be careful.
Some malware uses autorun/autoplay, to infect another
host computer. You want your autorun/autoplay stuff
completely disabled, before doing work like that on
your computer. When a hard drive is plugged in, whether
in a USB enclosure, or installed to a SATA connector
inside the computer case, you want the OS to make absolutely
no response at all to the contents on that disk/partition.

Alternatively, you can boot the Macrium boot CD on your
computer (where it is not disabled). Disconnect *all* of
your hard drives. Install your sons C: drive, and his
backup drive. *Do not* allow his C: to boot. When the
Macrium CD starts to boot, if you see a prompt to
"Press any key", make sure to press a key in a timely
manner, so the CD can boot. Otherwise, it'll boot
off the hard drive. If an infected hard drive starts
to boot a computer, you can always use the switch
on the back of the computer, to stop it immediately.

Paul


Yes I may have to do some drive Juggling but may take a while as I can
only access it periodically

Regards and Thanks, Rene

  #7  
Old July 26th 15, 02:40 AM posted to alt.comp.os.windows-8
Rene Lamontagne
external usenet poster
 
Posts: 2,549
Default your-home-page removal

On 7/25/2015 8:11 PM, Nil wrote:
On 25 Jul 2015, Rene Lamontagne wrote in
alt.comp.os.windows-8:

My Sons computer is infected with this crap,


Let that be a lesson. From what I just read, it's offered to you when
you install other software. Your son agreed to it at that time. I know
it's inconvenient to read all those windows that pop up, but it's
important to avoid this kind of situation.

is there a simple way to remove it?


What have you tried so far? What anti-virus do you use? Do you have any
other anti-malware programs available? Have you looked to see if it's
listed in Control Panel | Programs and Features to see if you can
easily uninstall it? Have you tried disabling it in your browser add-
ons?

Check out:

http://www.fixyourbrowser.com/remova...ove-your-home-
page-net-redirect-virus-removal-instruction/#mbam

This page mentions three products that it claims will remove it. I can
vouch for Malwarebytes as being pretty good about that kind of thing,
but I haven't run into your particular problem so I can vouch for it
being able to remove this bug. It's worth a try.

Follow their directions, but please download the software from the
original manufacturer's site, NOT from the above web page.

https://www.malwarebytes.org/


I am using Malwarebytes and Adwcleaner plus Windows AV.

Thanks, Rene




  #8  
Old July 26th 15, 03:27 AM posted to alt.comp.os.windows-8
Big Al[_5_]
external usenet poster
 
Posts: 1,588
Default your-home-page removal

On 07/25/2015 09:40 PM, Rene Lamontagne wrote:
On 7/25/2015 8:11 PM, Nil wrote:
On 25 Jul 2015, Rene Lamontagne wrote in
alt.comp.os.windows-8:

My Sons computer is infected with this crap,


Let that be a lesson. From what I just read, it's offered to you when
you install other software. Your son agreed to it at that time. I know
it's inconvenient to read all those windows that pop up, but it's
important to avoid this kind of situation.

is there a simple way to remove it?


What have you tried so far? What anti-virus do you use? Do you have any
other anti-malware programs available? Have you looked to see if it's
listed in Control Panel | Programs and Features to see if you can
easily uninstall it? Have you tried disabling it in your browser add-
ons?

Check out:

http://www.fixyourbrowser.com/remova...ove-your-home-
page-net-redirect-virus-removal-instruction/#mbam

This page mentions three products that it claims will remove it. I can
vouch for Malwarebytes as being pretty good about that kind of thing,
but I haven't run into your particular problem so I can vouch for it
being able to remove this bug. It's worth a try.

Follow their directions, but please download the software from the
original manufacturer's site, NOT from the above web page.

https://www.malwarebytes.org/


I am using Malwarebytes and Adwcleaner plus Windows AV.

Thanks, Rene




If you are using the built in AV (Defender or MS Security Essentials)
that comes with Windows, I'd move to something else. AVG, Avast...
there is a list of them. See other posts.

  #9  
Old July 26th 15, 03:44 AM posted to alt.comp.os.windows-8
. . .winston
external usenet poster
 
Posts: 1,345
Default your-home-page removal

Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots

Thanks for any reply's.

Regards, Rene


http://www.bleepingcomputer.com/foru...wser-hijacker/


--
...winston
msft mvp windows experience
  #10  
Old July 26th 15, 04:30 AM posted to alt.comp.os.windows-8
A.M
external usenet poster
 
Posts: 363
Default your-home-page removal

On 2015-07-25 8:29 PM, Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots


My solution is always more or less the same:

1) remove any software which was unwanted from add/remove program
2) verify the settings of every browser installed on the computer to
make sure that no unwanted extensions are installed
3) delete any folders in c:\program files (x86) and c:\program files
which had anything to do with the unwanted software
4) clean the registry with CCleaner to make sure the software's registry
entries are removed as well
5) scan and clean the registry manually if not convinced CCleaner found
everything
6) download malwarebytes and let it do its thing
7) restart

Generally, that takes care of it. It's how I fixed my co-workers'
computers when they were infected.

--
A.M
  #11  
Old July 27th 15, 12:25 AM posted to alt.comp.os.windows-8
Rene Lamontagne
external usenet poster
 
Posts: 2,549
Default your-home-page removal

On 7/26/2015 11:23 AM, Wolf K wrote:
On 2015-07-25 11:30 PM, A.M wrote:
On 2015-07-25 8:29 PM, Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots


My solution is always more or less the same:

1) remove any software which was unwanted from add/remove program
2) verify the settings of every browser installed on the computer to
make sure that no unwanted extensions are installed
3) delete any folders in c:\program files (x86) and c:\program files
which had anything to do with the unwanted software
4) clean the registry with CCleaner to make sure the software's registry
entries are removed as well
5) scan and clean the registry manually if not convinced CCleaner found
everything
6) download malwarebytes and let it do its thing
7) restart

Generally, that takes care of it. It's how I fixed my co-workers'
computers when they were infected.


Good advice, been there, done that. :-) or :-(, depending.

But be warned, it can take hours to do all that.

There are Linux-based malware cleaners, run from the CD/DVD drive, it
should boot, unless the baddies have written the crap to recognise Linux
discs and block them, too. I understand you can get into BIOS and
specify boot order. Try attaching an external optical drive, and specify
it (by brand/model) as the default boot.

FWIW, Vipre anti-malware has refused to allow execution of an install
package because some PUP or malware was included.

Good luck,


In desperation today I tried booting my 3 Macrium recovery disks, None
would boot, also could not see the files, the disks seemed empty yet on
my machine all files were present .But in looking through my disk
collection I found another one.
This one did boot OK and ran Macrium recovery which I used to put his
system back up and running Sans malware.
Now comes the stupid part, his drive would read any of his disks OK so I
deduced that his drive was partially screwed. I installed a new drive
today and now it boots all disk fine, So the malware probably had
nothing to do with his drive, Just coincidence that it occurred at this
time.
Problem solved. And thanks to all who responded and lent me their
thoughts, Much appreciated.

Best Regards, Rene

  #12  
Old July 27th 15, 02:28 AM posted to alt.comp.os.windows-8
Paul
external usenet poster
 
Posts: 18,275
Default your-home-page removal

Rene Lamontagne wrote:
On 7/26/2015 11:23 AM, Wolf K wrote:
On 2015-07-25 11:30 PM, A.M wrote:
On 2015-07-25 8:29 PM, Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots

My solution is always more or less the same:

1) remove any software which was unwanted from add/remove program
2) verify the settings of every browser installed on the computer to
make sure that no unwanted extensions are installed
3) delete any folders in c:\program files (x86) and c:\program files
which had anything to do with the unwanted software
4) clean the registry with CCleaner to make sure the software's registry
entries are removed as well
5) scan and clean the registry manually if not convinced CCleaner found
everything
6) download malwarebytes and let it do its thing
7) restart

Generally, that takes care of it. It's how I fixed my co-workers'
computers when they were infected.


Good advice, been there, done that. :-) or :-(, depending.

But be warned, it can take hours to do all that.

There are Linux-based malware cleaners, run from the CD/DVD drive, it
should boot, unless the baddies have written the crap to recognise Linux
discs and block them, too. I understand you can get into BIOS and
specify boot order. Try attaching an external optical drive, and specify
it (by brand/model) as the default boot.

FWIW, Vipre anti-malware has refused to allow execution of an install
package because some PUP or malware was included.

Good luck,


In desperation today I tried booting my 3 Macrium recovery disks, None
would boot, also could not see the files, the disks seemed empty yet on
my machine all files were present .But in looking through my disk
collection I found another one.
This one did boot OK and ran Macrium recovery which I used to put his
system back up and running Sans malware.
Now comes the stupid part, his drive would read any of his disks OK so I
deduced that his drive was partially screwed. I installed a new drive
today and now it boots all disk fine, So the malware probably had
nothing to do with his drive, Just coincidence that it occurred at this
time.
Problem solved. And thanks to all who responded and lent me their
thoughts, Much appreciated.

Best Regards, Rene


Just as long as the malware didn't try to modify the
firmware in the (broken) optical drive.

Computers are filled with firmware chips, and
nation-state-provided malware, can attack such things.
Regular malware would not be as thorough, and be ready to
deal with as many types of hardware.

Even a hard drive has firmware, and I don't think it's
that difficult to reprogram one.

http://www.pcworld.com/article/28849...an-russia.html

Paul
  #13  
Old July 27th 15, 03:07 AM posted to alt.comp.os.windows-8
Rene Lamontagne
external usenet poster
 
Posts: 2,549
Default your-home-page removal

On 7/26/2015 8:28 PM, Paul wrote:
Rene Lamontagne wrote:
On 7/26/2015 11:23 AM, Wolf K wrote:
On 2015-07-25 11:30 PM, A.M wrote:
On 2015-07-25 8:29 PM, Rene Lamontagne wrote:
My Sons computer is infected with this crap, is there a simple way to
remove it?
Spyhunter 4 is supposed to work at $47.95, also found many
solutions on
the net with umpteen pages of instructions, Mostly fairly complicated,
or should I just wait 4 more days and install win10?
BTW it has disabled his CDROM so I cannot install his Macrium image
backups, also system restore is disabled.
I swear if I could ever catch one of these malware *******s his
reproduction system would be seriously impeded, I have Number 10 boots

My solution is always more or less the same:

1) remove any software which was unwanted from add/remove program
2) verify the settings of every browser installed on the computer to
make sure that no unwanted extensions are installed
3) delete any folders in c:\program files (x86) and c:\program files
which had anything to do with the unwanted software
4) clean the registry with CCleaner to make sure the software's
registry
entries are removed as well
5) scan and clean the registry manually if not convinced CCleaner found
everything
6) download malwarebytes and let it do its thing
7) restart

Generally, that takes care of it. It's how I fixed my co-workers'
computers when they were infected.

Good advice, been there, done that. :-) or :-(, depending.

But be warned, it can take hours to do all that.

There are Linux-based malware cleaners, run from the CD/DVD drive, it
should boot, unless the baddies have written the crap to recognise Linux
discs and block them, too. I understand you can get into BIOS and
specify boot order. Try attaching an external optical drive, and specify
it (by brand/model) as the default boot.

FWIW, Vipre anti-malware has refused to allow execution of an install
package because some PUP or malware was included.

Good luck,


In desperation today I tried booting my 3 Macrium recovery disks, None
would boot, also could not see the files, the disks seemed empty yet
on my machine all files were present .But in looking through my disk
collection I found another one.
This one did boot OK and ran Macrium recovery which I used to put his
system back up and running Sans malware.
Now comes the stupid part, his drive would read any of his disks OK so
I deduced that his drive was partially screwed. I installed a new
drive today and now it boots all disk fine, So the malware probably
had nothing to do with his drive, Just coincidence that it occurred at
this time.
Problem solved. And thanks to all who responded and lent me their
thoughts, Much appreciated.

Best Regards, Rene


Just as long as the malware didn't try to modify the
firmware in the (broken) optical drive.

Computers are filled with firmware chips, and
nation-state-provided malware, can attack such things.
Regular malware would not be as thorough, and be ready to
deal with as many types of hardware.

Even a hard drive has firmware, and I don't think it's
that difficult to reprogram one.

http://www.pcworld.com/article/28849...an-russia.html


Paul



Yes safe computing is getting harder to maintain as more malware
creators are finding new ways to use their malware to increase their
bottom line.
Anyway the optical drive is on its way to the dump and The HD has been
wiped and updated, now i have to install numerous updates again.

Regards, Rene


  #14  
Old July 27th 15, 11:36 PM posted to alt.comp.os.windows-8
Char Jackson
external usenet poster
 
Posts: 10,449
Default your-home-page removal

On Sun, 26 Jul 2015 18:25:49 -0500, Rene Lamontagne wrote:

Now comes the stupid part, his drive would read any of his disks OK so I
deduced that his drive was partially screwed. I installed a new drive
today and now it boots all disk fine, So the malware probably had
nothing to do with his drive, Just coincidence that it occurred at this
time.


If he's anything like me, the optical drive could have been bad for a long
time without being noticed. This laptop is coming up on 3 years old and I've
never put an optical disk of any kind into the drive, let alone try to boot
from one. I've accidentally pressed the button that opens the tray a few
times, but I've never been curious enough to hunt down a disc. My drive
could be bad, heck it could have arrived bad, and I wouldn't know until the
day when I try to boot from it.

On my primary desktop PC, I remember booting from a CD once, before my last
move, putting it sometime in the spring or summer of 2012. Optical discs
have pretty much gone the way of the floppy around here.

 




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