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Problem with Bluetooth
Hi I have a small problem I get an error message that says (Unable to
start the bluetooth stack service) how do I correct this problem. -- "If you do not take an interest in the affairs of your government, then you are doomed to live under the rule of fools." ? ---- Plato |
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#2
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Problem with Bluetooth
"Farmer" wrote in message news
Hi I have a small problem I get an error message that says (Unable to start the bluetooth stack service) how do I correct this problem. Try this: https://www.drivereasy.com/knowledge...ervice-solved/ -- Bob S. |
#3
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Problem with Bluetooth
Bob_S wrote:
Farmer wrote ... Hi I have a small problem I get an error message that says (Unable to start the bluetooth stack service) how do I correct this problem. Try this: https://www.drivereasy.com/knowledge...ervice-solved/ The "Bluetooth Support Service" is the one that comes with Windows. Looking at the properties of that service, it runs: C:\Windows\system32\svchost.exe -k bthsvcs That loads the bthsvcs service but rolled into the svchost.exe process along with other services, so you won't see it as a separate process. In addition, whatever Bluetooth transceiver you use may install its own service. My desktop PC didn't come with Bluetooth so I bought a USB dongle from Asus that is a Bluetooth transceiver. It installed its own "Bluetooth service" which runs: "C:\Program Files\ASUS\Bluetooth Software\btwdins.exe" That is the software needed to use that device. In addition, I used SysInternals' LoadOrd tool to look at the drivers that get loaded on Windows startup. A service device thype called "BTHidEnum" (aka Bluetooth HID Enumerator) gets defined. HID = Human Interface Device, used for many device types but may not necessarily require human involvement while some HIDs do (e.g., USB keyboard or USB mouse). In addition, the "BTHidMgr" gets loaded. Those drivers load: system32\drivers\vbtenum.sys system32\drivers\BTHidMgr.sys I thought "system32\..." meant the file would be under the C:\Windows\System32 path. Nope, the driver vbtenum.sys and BTHidMgr.sys files were found at: C:\Windows\System32\DriverStore\FileRepository\vbt enum.inf_amd64_neutral_d6dee4eac36def71\vbtenum.sy s C:\Windows\System32\DriverStore\FileRepository\bth idmgr.inf_amd64_neutral_42a8f648ffcec061\BTHidMgr. sys That's for me. I found the files using Search Everything. I didn't bother to review everything listed by LoadOrd to see what other drivers are involved with Bluetooth. What the author of the article you cited never mentioned is checking the dependencies of the "Bluetooth Support Service". That service is dependent on other services. If those other services don't start or have been disabled then this service won't start. For my Asus Bluetooth USB dongle, its service lists no dependencies (that it has on other services or other services have on it). In my case, I added Bluetooth to my desktop PC. Farmer never detailed anything about his setup. He thought the error message was unique and would lead directly to a solution. He might have onboard Bluetooth which means he needs to install the driver package either from his pre-built PC maker or from the mobo maker. The OP also never mentioned if Bluetooth was working and then it stopped working or if this is a new PC and Bluetooth never did work on it. We don't even know if Farmer has Windows Updates configured to automatically download and install updates from Microsoft (which changes the state of his computer at Microsoft's will), if he installed new drivers, installed new software, or even has rebooted his unidentified computer. |
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