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Problem with Bluetooth



 
 
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  #1  
Old February 21st 18, 10:26 PM posted to alt.windows7.general
Farmer[_2_]
external usenet poster
 
Posts: 18
Default Problem with Bluetooth

Hi I have a small problem I get an error message that says (Unable to
start the bluetooth stack service) how do I correct this problem.

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"If you do not take an interest in the affairs of your government, then
you are
doomed to live under the rule of fools." ?

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  #2  
Old February 22nd 18, 01:57 AM posted to alt.windows7.general
Bob_S[_2_]
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Posts: 149
Default Problem with Bluetooth

"Farmer" wrote in message news

Hi I have a small problem I get an error message that says (Unable to
start the bluetooth stack service) how do I correct this problem.


Try this:

https://www.drivereasy.com/knowledge...ervice-solved/


--
Bob S.

  #3  
Old February 22nd 18, 03:27 AM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Problem with Bluetooth

Bob_S wrote:

Farmer wrote ...

Hi I have a small problem I get an error message that says (Unable to
start the bluetooth stack service) how do I correct this problem.


Try this:
https://www.drivereasy.com/knowledge...ervice-solved/


The "Bluetooth Support Service" is the one that comes with Windows.
Looking at the properties of that service, it runs:

C:\Windows\system32\svchost.exe -k bthsvcs

That loads the bthsvcs service but rolled into the svchost.exe process
along with other services, so you won't see it as a separate process.

In addition, whatever Bluetooth transceiver you use may install its own
service. My desktop PC didn't come with Bluetooth so I bought a USB
dongle from Asus that is a Bluetooth transceiver. It installed its own
"Bluetooth service" which runs:

"C:\Program Files\ASUS\Bluetooth Software\btwdins.exe"

That is the software needed to use that device. In addition, I used
SysInternals' LoadOrd tool to look at the drivers that get loaded on
Windows startup. A service device thype called "BTHidEnum" (aka
Bluetooth HID Enumerator) gets defined. HID = Human Interface Device,
used for many device types but may not necessarily require human
involvement while some HIDs do (e.g., USB keyboard or USB mouse). In
addition, the "BTHidMgr" gets loaded. Those drivers load:

system32\drivers\vbtenum.sys
system32\drivers\BTHidMgr.sys

I thought "system32\..." meant the file would be under the
C:\Windows\System32 path. Nope, the driver vbtenum.sys and BTHidMgr.sys
files were found at:

C:\Windows\System32\DriverStore\FileRepository\vbt enum.inf_amd64_neutral_d6dee4eac36def71\vbtenum.sy s
C:\Windows\System32\DriverStore\FileRepository\bth idmgr.inf_amd64_neutral_42a8f648ffcec061\BTHidMgr. sys

That's for me. I found the files using Search Everything. I didn't
bother to review everything listed by LoadOrd to see what other drivers
are involved with Bluetooth.

What the author of the article you cited never mentioned is checking the
dependencies of the "Bluetooth Support Service". That service is
dependent on other services. If those other services don't start or
have been disabled then this service won't start. For my Asus Bluetooth
USB dongle, its service lists no dependencies (that it has on other
services or other services have on it).

In my case, I added Bluetooth to my desktop PC. Farmer never detailed
anything about his setup. He thought the error message was unique and
would lead directly to a solution. He might have onboard Bluetooth
which means he needs to install the driver package either from his
pre-built PC maker or from the mobo maker. The OP also never mentioned
if Bluetooth was working and then it stopped working or if this is a new
PC and Bluetooth never did work on it. We don't even know if Farmer has
Windows Updates configured to automatically download and install updates
from Microsoft (which changes the state of his computer at Microsoft's
will), if he installed new drivers, installed new software, or even has
rebooted his unidentified computer.
 




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