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#1
September 1st 07, 09:52 PM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
When i click Start/Help and Support....i get an error message:
Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp 
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#2
September 1st 07, 10:14 PM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
On Sat, 1 Sep 2007 13:52:01 -0700, sulaco wrote in message
: When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp Click Start | Run and type: helpctr -regserver If that does not help, see: Fix Windows XP Help: http://www.dougknox.com/xp/utils/fix...ws_xp_help.htm
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#3
September 2nd 07, 02:08 AM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
"Iceman" wrote: On Sat, 1 Sep 2007 13:52:01 -0700, sulaco wrote in message : When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp Click Start | Run and type: helpctr -regserver If that does not help, see: Fix Windows XP Help: http://www.dougknox.com/xp/utils/fix...ws_xp_help.htm helpctr -regserver did not work and fix winxp did not work.....its not a big deal Iceman,just thoght maybe an easy fix.......thx for the help jp
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#4
September 2nd 07, 05:02 AM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
Click Start Run, type:
Services.msc Click OK. In the Services window, scroll down and find "Help and Support" in the list and double-click it. Set the Startup Type to Automatic, and then click the Start button to start the service. If the "Help and Support" service is not in the list, download helpsvc.zip from this location: http://windowsxp.mvps.org/reg/helpsvc.zip Extract the helpsvc.reg file to your desktop, right-click it and click Merge on the menu that appears, and OK the confirmation message to add it to the Registry. After that, "Help and Support" should show up in the Services list, and you can perform the first part of the fix above. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp
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#5
September 2nd 07, 03:30 PM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
Glen....you da man.................................thx for the help.it was
disabled....jp "glee" wrote: Click Start Run, type: Services.msc Click OK. In the Services window, scroll down and find "Help and Support" in the list and double-click it. Set the Startup Type to Automatic, and then click the Start button to start the service. If the "Help and Support" service is not in the list, download helpsvc.zip from this location: http://windowsxp.mvps.org/reg/helpsvc.zip Extract the helpsvc.reg file to your desktop, right-click it and click Merge on the menu that appears, and OK the confirmation message to add it to the Registry. After that, "Help and Support" should show up in the Services list, and you can perform the first part of the fix above. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp
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#6
September 2nd 07, 08:53 PM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
YW. Glad that worked for you.
-- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... Glen....you da man.................................thx for the help.it was disabled....jp "glee" wrote: Click Start Run, type: Services.msc Click OK. In the Services window, scroll down and find "Help and Support" in the list and double-click it. Set the Startup Type to Automatic, and then click the Start button to start the service. If the "Help and Support" service is not in the list, download helpsvc.zip from this location: http://windowsxp.mvps.org/reg/helpsvc.zip Extract the helpsvc.reg file to your desktop, right-click it and click Merge on the menu that appears, and OK the confirmation message to add it to the Registry. After that, "Help and Support" should show up in the Services list, and you can perform the first part of the fix above. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp
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#7
September 3rd 07, 10:50 PM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
I have personally found this posting superb and extremely useful because I
had a similar experience with "sulaco". In fact, the error has caused me to reinstall the XP all over again! Thank you very much. TBO "glee" wrote: Click Start Run, type: Services.msc Click OK. In the Services window, scroll down and find "Help and Support" in the list and double-click it. Set the Startup Type to Automatic, and then click the Start button to start the service. If the "Help and Support" service is not in the list, download helpsvc.zip from this location: http://windowsxp.mvps.org/reg/helpsvc.zip Extract the helpsvc.reg file to your desktop, right-click it and click Merge on the menu that appears, and OK the confirmation message to add it to the Registry. After that, "Help and Support" should show up in the Services list, and you can perform the first part of the fix above. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp
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#8
October 27th 07, 12:35 AM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
I must say "THANK YOU" The best part for me, besides your completely
resolving my problem, is that you clearly stated the necessary steps. Most sincerely, thank you. -- Wayside Charlie "glee" wrote: Click Start Run, type: Services.msc Click OK. In the Services window, scroll down and find "Help and Support" in the list and double-click it. Set the Startup Type to Automatic, and then click the Start button to start the service. If the "Help and Support" service is not in the list, download helpsvc.zip from this location: http://windowsxp.mvps.org/reg/helpsvc.zip Extract the helpsvc.reg file to your desktop, right-click it and click Merge on the menu that appears, and OK the confirmation message to add it to the Registry. After that, "Help and Support" should show up in the Services list, and you can perform the first part of the fix above. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp
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#9
November 4th 07, 04:07 PM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
YW.
The instructions are available at more than one site in the Internet. I just did the searching for you. ;-) -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ "Wayside Charlie" wrote in message ... I must say "THANK YOU" The best part for me, besides your completely resolving my problem, is that you clearly stated the necessary steps. Most sincerely, thank you. -- Wayside Charlie "glee" wrote: Click Start Run, type: Services.msc Click OK. In the Services window, scroll down and find "Help and Support" in the list and double-click it. Set the Startup Type to Automatic, and then click the Start button to start the service. If the "Help and Support" service is not in the list, download helpsvc.zip from this location: http://windowsxp.mvps.org/reg/helpsvc.zip Extract the helpsvc.reg file to your desktop, right-click it and click Merge on the menu that appears, and OK the confirmation message to add it to the Registry. After that, "Help and Support" should show up in the Services list, and you can perform the first part of the fix above. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp
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#10
October 10th 09, 09:46 PM
posted to microsoft.public.windowsxp.help_and_support
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Help and support error message
I also have this same problem. When you say extract to the desktop is that
the same as "Save"? I did save it to the desktop and when I right click on it I do not get Merge in the menu? deesyd "glee" wrote: Click Start Run, type: Services.msc Click OK. In the Services window, scroll down and find "Help and Support" in the list and double-click it. Set the Startup Type to Automatic, and then click the Start button to start the service. If the "Help and Support" service is not in the list, download helpsvc.zip from this location: http://windowsxp.mvps.org/reg/helpsvc.zip Extract the helpsvc.reg file to your desktop, right-click it and click Merge on the menu that appears, and OK the confirmation message to add it to the Registry. After that, "Help and Support" should show up in the Services list, and you can perform the first part of the fix above. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "sulaco" wrote in message ... When i click Start/Help and Support....i get an error message: Windows cannot open Help and Support because a system service is not running. to fix this proplem start the service named "help and support" this error message seems to appear whenever i click on help from different applications........thanks in advance....jp
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