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Messenger keeps "installing"



 
 
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  #1  
Old August 29th 08, 07:50 PM posted to microsoft.public.windowsxp.messenger
Tikatu
external usenet poster
 
Posts: 4
Default Messenger keeps "installing"

Lately, when I start up Windows Live Messenger (I have version 8.5), I get a
box saying that it's "installing". Then another message pops up saying that I
need to shut down a program in order for the "install" to complete.

The program? Windows Live Messenger.

I'm usually signed in on Windows Live Home when this happens, and have
accessed Messenger from there. I'll eventually get the "offline" icon, and be
able to restart Messenger from the start tray. But this "installing" thing is
really annoying.

Why is this happening?

Thanks for your response.
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  #2  
Old August 30th 08, 03:00 AM posted to microsoft.public.windowsxp.messenger
Jonathan Kay [MVP]
external usenet poster
 
Posts: 891
Default Messenger keeps "installing"

Greetings,

What's happening is Messenger is trying to repair itself. Your best bet is to just
completely uninstall Messenger from the Control Panel and then reinstall it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Tikatu" wrote in message
...
Lately, when I start up Windows Live Messenger (I have version 8.5), I get a
box saying that it's "installing". Then another message pops up saying that I
need to shut down a program in order for the "install" to complete.

The program? Windows Live Messenger.

I'm usually signed in on Windows Live Home when this happens, and have
accessed Messenger from there. I'll eventually get the "offline" icon, and be
able to restart Messenger from the start tray. But this "installing" thing is
really annoying.

Why is this happening?

Thanks for your response.



  #3  
Old August 30th 08, 06:00 AM posted to microsoft.public.windowsxp.messenger
Tikatu
external usenet poster
 
Posts: 4
Default Messenger keeps "installing"

Easier said than done, I'm afraid. If I try to uninstall without a restart, I
get "Another installation is already in progress. Complete that installation
before proceeding with this install." If I restart and try to uninstall from
the Control Panel, it hangs up and becomes unresponsive. Any ideas on how to
get around these so I can complete the uninstall?

"Jonathan Kay [MVP]" wrote:

Greetings,

What's happening is Messenger is trying to repair itself. Your best bet is to just
completely uninstall Messenger from the Control Panel and then reinstall it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Tikatu" wrote in message
...
Lately, when I start up Windows Live Messenger (I have version 8.5), I get a
box saying that it's "installing". Then another message pops up saying that I
need to shut down a program in order for the "install" to complete.

The program? Windows Live Messenger.

I'm usually signed in on Windows Live Home when this happens, and have
accessed Messenger from there. I'll eventually get the "offline" icon, and be
able to restart Messenger from the start tray. But this "installing" thing is
really annoying.

Why is this happening?

Thanks for your response.




  #4  
Old August 31st 08, 03:46 AM posted to microsoft.public.windowsxp.messenger
Jonathan Kay [MVP]
external usenet poster
 
Posts: 891
Default Messenger keeps "installing"

Hi,

Well it sounds like you might have some bigger problems. But to work around this, grab the
Windows Installer Cleanup utility he
http://support.microsoft.com/kb/290301

After installation, just run, find Windows Live Messenger on the list and choose Remove.
Then install Live Messenger again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Tikatu" wrote in message
...
Easier said than done, I'm afraid. If I try to uninstall without a restart, I
get "Another installation is already in progress. Complete that installation
before proceeding with this install." If I restart and try to uninstall from
the Control Panel, it hangs up and becomes unresponsive. Any ideas on how to
get around these so I can complete the uninstall?

"Jonathan Kay [MVP]" wrote:

Greetings,

What's happening is Messenger is trying to repair itself. Your best bet is to just
completely uninstall Messenger from the Control Panel and then reinstall it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Tikatu" wrote in message
...
Lately, when I start up Windows Live Messenger (I have version 8.5), I get a
box saying that it's "installing". Then another message pops up saying that I
need to shut down a program in order for the "install" to complete.

The program? Windows Live Messenger.

I'm usually signed in on Windows Live Home when this happens, and have
accessed Messenger from there. I'll eventually get the "offline" icon, and be
able to restart Messenger from the start tray. But this "installing" thing is
really annoying.

Why is this happening?

Thanks for your response.





  #5  
Old September 6th 08, 12:50 AM posted to microsoft.public.windowsxp.messenger
amadaemon
external usenet poster
 
Posts: 16
Default Messenger keeps "installing"

I had same problem with 8.5, luckily I had version 8.1 which is repairable in
add/remove. A temporary solution is to delete Windows Live Installer, then
after a few reboots it will settle down.
--
Computing is not like sex as its the
software that goes into the hardware.
Amadaemon.


"Tikatu" wrote:

Lately, when I start up Windows Live Messenger (I have version 8.5), I get a
box saying that it's "installing". Then another message pops up saying that I
need to shut down a program in order for the "install" to complete.

The program? Windows Live Messenger.

I'm usually signed in on Windows Live Home when this happens, and have
accessed Messenger from there. I'll eventually get the "offline" icon, and be
able to restart Messenger from the start tray. But this "installing" thing is
really annoying.

Why is this happening?

Thanks for your response.

 




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