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#1
January 21st 06, 06:55 PM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
I have an Ultra 31342 PCI firewire card that i am trying to install. Windows
can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil 
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#2
January 21st 06, 10:15 PM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
Phil, have you tried installing the drivers in safe mode?
"Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#3
January 21st 06, 10:59 PM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
No I have not. I did not come with drivers. win xp is supposed to have them.
Will win xp install drivers in safe mode? I will gladly try about anything now. -- Thank you, Phil "Rich Barry" wrote: Phil, have you tried installing the drivers in safe mode? "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#4
January 21st 06, 11:06 PM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
Hi Rich. I tried safe mode and did not work. I tried uninstalling again also
and in safe mode. -- Thank you, Phil "Rich Barry" wrote: Phil, have you tried installing the drivers in safe mode? "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#5
January 21st 06, 11:27 PM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
Phil, you could try a different PCI slot if available.
"Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#6
January 22nd 06, 12:33 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
Tried 2 others actually. lol
-- Thank you, Phil "Rich Barry" wrote: Phil, you could try a different PCI slot if available. "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#7
January 22nd 06, 12:48 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
9 pin header serves what purpose?
............. Jonny "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#8
January 22nd 06, 01:19 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
usually just plug the card in and windows xp installs it but I would guess
and say something is blocking the install and my guess is norton. "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#9
January 22nd 06, 01:43 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
Check out the manufacturers webiste, they may have some updated drivers for it or some FAQ's on
helping to install. -- Dave Vair CNE, CNA, MCP, A+, N+ "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#10
January 22nd 06, 02:23 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
The web site has nothing plus i called ultra directly. The 9 pin header on
the card enables me to plug in the wire from the front of the case for the firewire. -- Thank you, Phil "Jonny" wrote: 9 pin header serves what purpose? ............. Jonny "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#11
January 22nd 06, 02:26 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
I tried disabling norton, would that do the same as an uninstall of norton?
-- Thank you, Phil "BigJim" wrote: usually just plug the card in and windows xp installs it but I would guess and say something is blocking the install and my guess is norton. "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#12
January 22nd 06, 11:23 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
http://ultraproducts.com/product_det...9&productID=59
You indicated elsewhere the card is using irq 12. Do you have legacy support for USB mouse or similar enabled in the bios? ............. Jonny "Phil" wrote in message ... The web site has nothing plus i called ultra directly. The 9 pin header on the card enables me to plug in the wire from the front of the case for the firewire. -- Thank you, Phil "Jonny" wrote: 9 pin header serves what purpose? ............. Jonny "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#13
January 22nd 06, 02:08 PM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
Hi Johnny, yes i have legacy support. As far as the web site they have
nothing to offer, in fact i had called ultra support and they gave me a hotfix from mocrosoft that didn't work. Thank you for taking the time to find the web site though. -- Thank you, Phil "Jonny" wrote: http://ultraproducts.com/product_det...9&productID=59 You indicated elsewhere the card is using irq 12. Do you have legacy support for USB mouse or similar enabled in the bios? ............. Jonny "Phil" wrote in message ... The web site has nothing plus i called ultra directly. The 9 pin header on the card enables me to plug in the wire from the front of the case for the firewire. -- Thank you, Phil "Jonny" wrote: 9 pin header serves what purpose? ............. Jonny "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#14
January 23rd 06, 10:27 AM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
USB mouse with legacy support uses irq 12. Disable that asset in the bios.
Only time you would need this is when booting from a msdos diskette loading a ps/2 mouse driver, or similar environment. ............. Jonny "Phil" wrote in message ... Hi Johnny, yes i have legacy support. As far as the web site they have nothing to offer, in fact i had called ultra support and they gave me a hotfix from mocrosoft that didn't work. Thank you for taking the time to find the web site though. -- Thank you, Phil "Jonny" wrote: http://ultraproducts.com/product_det...9&productID=59 You indicated elsewhere the card is using irq 12. Do you have legacy support for USB mouse or similar enabled in the bios? ............. Jonny "Phil" wrote in message ... The web site has nothing plus i called ultra directly. The 9 pin header on the card enables me to plug in the wire from the front of the case for the firewire. -- Thank you, Phil "Jonny" wrote: 9 pin header serves what purpose? ............. Jonny "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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#15
January 23rd 06, 04:21 PM
posted to microsoft.public.windowsxp.hardware
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PCI firewire
I disabled irq 12 and still no luck.
-- Thank you, Phil "Jonny" wrote: USB mouse with legacy support uses irq 12. Disable that asset in the bios. Only time you would need this is when booting from a msdos diskette loading a ps/2 mouse driver, or similar environment. ............. Jonny "Phil" wrote in message ... Hi Johnny, yes i have legacy support. As far as the web site they have nothing to offer, in fact i had called ultra support and they gave me a hotfix from mocrosoft that didn't work. Thank you for taking the time to find the web site though. -- Thank you, Phil "Jonny" wrote: http://ultraproducts.com/product_det...9&productID=59 You indicated elsewhere the card is using irq 12. Do you have legacy support for USB mouse or similar enabled in the bios? ............. Jonny "Phil" wrote in message ... The web site has nothing plus i called ultra directly. The 9 pin header on the card enables me to plug in the wire from the front of the case for the firewire. -- Thank you, Phil "Jonny" wrote: 9 pin header serves what purpose? ............. Jonny "Phil" wrote in message ... I have an Ultra 31342 PCI firewire card that i am trying to install. Windows can not get the drivers loaded. The error i get is can not install drivers error code 28. I tried it on a different pc and works fine. I have tried uninstalling and reinstalling. I tried uninstalling RAID from my hard drive. I downloaded hotfix (winxp-kb-885222-v2-x86-enu) and no help. My system is winxp with sp2 amd 3700 athlon, MB is machspeed k8m8ms, for programs i have office 2000, norton system works 2005, Nero suite 3, quicken 2006 and adobe reader. Their are a few others but those are the main ones. Can any one please help. I know win xp is supposed to do it automatically. I check for conflicts and their are none. IRQ is 12 and by itself. I need to use this card because it has a 9 pin header on it so I can plug my case front into it. I am totally frustrated at this point Thank you very much. -- Thank you, Phil
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