iPod problem

I bought my iPod Classic in 2003. I am now running Windows 10. I
have run into problems syncing the iPod with iTunes. According to
iTunes' diagnostics the device is not connected and Windows agrees. I
have tried all sorts of suggestions but the driver does not appear in
Device Manager under USB controllers.

Is it just a case that the hardware is too old or am I missing
something?

Is there any point in a factory reset (of the iPod) or a
reinstallation of iTunes or would that make no difference where the
problem seems to be the driver?

Scott wrote:
I bought my iPod Classic in 2003. I am now running Windows 10. I
have run into problems syncing the iPod with iTunes. According to
iTunes' diagnostics the device is not connected and Windows agrees. I
have tried all sorts of suggestions but the driver does not appear in
Device Manager under USB controllers.

Is it just a case that the hardware is too old or am I missing
something?

Is there any point in a factory reset (of the iPod) or a
reinstallation of iTunes or would that make no difference where the
problem seems to be the driver?

Someone here got a result, by removing the USB drivers and allowing
the system to rediscover the device.

Now, if that was the case, you should get a different result
by moving the device to a different USB port.

On some Southbridge, there are two USB2 controllers. For example,
mine might have 10 USB ports, 6 ports on one controller,
4 ports on a second controller. The idea would be, to move
the device to the other set.

To aid in this exercise, you can use Uwe's utility.

http://www.uwe-sieber.de/usbtreeview_e.html

I think as long as an endpoint forms, the device should
be "visible" in that program. Give it a try.

Paul

On Mon, 07 Aug 2017 16:19:40 -0400, Paul
wrote:

Scott wrote:
I bought my iPod Classic in 2003. I am now running Windows 10. I
have run into problems syncing the iPod with iTunes. According to
iTunes' diagnostics the device is not connected and Windows agrees. I
have tried all sorts of suggestions but the driver does not appear in
Device Manager under USB controllers.

Is it just a case that the hardware is too old or am I missing
something?

Is there any point in a factory reset (of the iPod) or a
reinstallation of iTunes or would that make no difference where the
problem seems to be the driver?

Someone here got a result, by removing the USB drivers and allowing
the system to rediscover the device.

Now, if that was the case, you should get a different result
by moving the device to a different USB port.

On some Southbridge, there are two USB2 controllers. For example,
mine might have 10 USB ports, 6 ports on one controller,
4 ports on a second controller. The idea would be, to move
the device to the other set.

To aid in this exercise, you can use Uwe's utility.

http://www.uwe-sieber.de/usbtreeview_e.html

I think as long as an endpoint forms, the device should
be "visible" in that program. Give it a try.

Thanks. I never thought of that. When Apple said to try a different
port, I assumed that was in case the port was not working (which I
knew it was) and it did not occur to me it could be a way of finding a
new driver. Too late now but I shall give it a go tomorrow..

On 8/7/2017 1:09 PM, Scott wrote:
I bought my iPod Classic in 2003. I am now running Windows 10. I
have run into problems syncing the iPod with iTunes. According to
iTunes' diagnostics the device is not connected and Windows agrees. I
have tried all sorts of suggestions but the driver does not appear in
Device Manager under USB controllers.

Is it just a case that the hardware is too old or am I missing
something?

Is there any point in a factory reset (of the iPod) or a
reinstallation of iTunes or would that make no difference where the
problem seems to be the driver?

There's a lot of "unspecified" between 2003 and now.
Did it work with windows before?

I just bought an ipod classic.
Windows didn't recognize the apple format.
Had to reformat the drive for windows.
Then, download and install itunes.
Let itunes put all the software back onto the ipod.
Then install winamp.
Then install winamp ipod support.
Now, I can copy music to the ipod.
Deleted itunes.
I'm not sure whether this was in win7 or win10.

On Mon, 07 Aug 2017 22:04:52 -0700, mike wrote:

On 8/7/2017 1:09 PM, Scott wrote:
I bought my iPod Classic in 2003. I am now running Windows 10. I
have run into problems syncing the iPod with iTunes. According to
iTunes' diagnostics the device is not connected and Windows agrees. I
have tried all sorts of suggestions but the driver does not appear in
Device Manager under USB controllers.

Is it just a case that the hardware is too old or am I missing
something?

Is there any point in a factory reset (of the iPod) or a
reinstallation of iTunes or would that make no difference where the
problem seems to be the driver?

There's a lot of "unspecified" between 2003 and now.
Did it work with windows before?

I just bought an ipod classic.
Windows didn't recognize the apple format.
Had to reformat the drive for windows.
Then, download and install itunes.
Let itunes put all the software back onto the ipod.
Then install winamp.
Then install winamp ipod support.
Now, I can copy music to the ipod.
Deleted itunes.
I'm not sure whether this was in win7 or win10.

Thanks for all the help. I tried various suggestions but gave up and
reset the iPod to factory settings. It is now recognised. This
suggests a software rather than hardware problem..

Is Winamp the third party software that is supposed to be better than
ITunes?

On 8/8/2017 11:40 AM, Scott wrote:


Is Winamp the third party software that is supposed to be better than
ITunes?

Itunes is a HUGE pile of stuff designed to sell you content.
If you need that, great.

I like winamp for playing music files on a PC.
The extension lets you transfer files to your ipod.

Sometimes, I have to install something apple to get some
apple device reconfigured to work with a PC, like this time,
but it gets put on a test computer and removed when no longer
needed.

I buy apple stuff when it's cheap. A 25-cent 160GB ipod is worth some
trouble to get it loaded.
My personal preference. Yours may differ.

Scott Wrote in message:
On Mon, 07 Aug 2017 22:04:52 -0700, mike wrote:

On 8/7/2017 1:09 PM, Scott wrote:
I bought my iPod Classic in 2003. I am now running Windows 10. I
have run into problems syncing the iPod with iTunes. According to
iTunes' diagnostics the device is not connected and Windows agrees. I
have tried all sorts of suggestions but the driver does not appear in
Device Manager under USB controllers.

Is it just a case that the hardware is too old or am I missing
something?

Is there any point in a factory reset (of the iPod) or a
reinstallation of iTunes or would that make no difference where the
problem seems to be the driver?

There's a lot of "unspecified" between 2003 and now.
Did it work with windows before?

I just bought an ipod classic.
Windows didn't recognize the apple format.
Had to reformat the drive for windows.
Then, download and install itunes.
Let itunes put all the software back onto the ipod.
Then install winamp.
Then install winamp ipod support.
Now, I can copy music to the ipod.
Deleted itunes.
I'm not sure whether this was in win7 or win10.

Thanks for all the help. I tried various suggestions but gave up and
reset the iPod to factory settings. It is now recognised. This
suggests a software rather than hardware problem..

Is Winamp the third party software that is supposed to be better than
ITunes?


Yes Winamp is a good third party media player, but it has been
orphaned by it's developer and hasn't seen any updates in a
quite some time. An good alternative would be Media Monkey, it's
still actively supported with updates and the occasional bug fix
being released from time to time. Media Monkey can even work with
your current iTunes library making the transition all the more
easier from one program to the other.

--
Sent from my Galaxy S7.