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Can't play video after auto-update installed



 
 
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  #1  
Old September 24th 09, 08:44 PM posted to microsoft.public.windowsxp.help_and_support
Uncle John[_2_]
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Posts: 1
Default Can't play video after auto-update installed

Winoew installed an auto-update and now when I go to a website that has a
video, instead of the video appearing I get a white blank space where the
video image should be with a little tiny square in the upper left corner that
has a red square, a green circle and a blue triangle in it. It seems the
video is being blocked or something. Is there a setting that can be changed?
I never had this problem before.
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  #2  
Old September 24th 09, 08:57 PM posted to microsoft.public.windowsxp.help_and_support
Shenan Stanley
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Posts: 10,523
Default Can't play video after auto-update installed

Uncle John wrote:
Winoew installed an auto-update and now when I go to a website that
has a video, instead of the video appearing I get a white blank
space where the video image should be with a little tiny square in
the upper left corner that has a red square, a green circle and a
blue triangle in it. It seems the video is being blocked or
something. Is there a setting that can be changed? I never had
this problem before.


Uninstall the update.
Let us know what update it was.
If it fixes your problem - maybe we can help.
If it doesn't - likely a coincidence.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


  #3  
Old September 24th 09, 08:59 PM posted to microsoft.public.windowsxp.help_and_support
Leonard Grey[_3_]
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Posts: 3,048
Default Can't play video after auto-update installed

In order for us to help, you need to tell us:

* what version of windows you have, including the service pack number
* what version of Internet Explorer you are using
* what is the URL of "a website"
* which video on that page is giving you trouble
* which "auto-update" you suspect is causing the problem
* whether you have the same problem when you start Internet Explorer
from the 'no add-ons' icon

Without this information, the most you can expect to receive is generic
troubleshooting or perhaps a lucky guess.
---
Leonard Grey
Errare humanum est

Uncle John wrote:
Winoew installed an auto-update and now when I go to a website that has a
video, instead of the video appearing I get a white blank space where the
video image should be with a little tiny square in the upper left corner that
has a red square, a green circle and a blue triangle in it. It seems the
video is being blocked or something. Is there a setting that can be changed?
I never had this problem before.

  #4  
Old September 25th 09, 03:49 PM posted to microsoft.public.windowsxp.help_and_support
smlunatick
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Posts: 4,866
Default Can't play video after auto-update installed

On Sep 24, 8:44*pm, Uncle John Uncle
wrote:
Winoew installed an auto-update and now when I go to a website that has a
video, instead of the video appearing I get a white blank space where the
video image should be with a little tiny square in the upper left corner that
has a red square, a green circle and a blue triangle in it. It seems the
video is being blocked or something. *Is there a setting that can be changed?
I never had this problem before.


What update?

Did you re-install the codecs?

 




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