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#1
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Cannot Install Media Player 9 or 10
I tried to install MP10 on my WinXP computer, and got a blue screen as it was
updating the registry. I "removed" it using the Control Panel by unclicking on the Windows Component. Now, when I try to install version 9, the install package displays a message that a later version is already installed, and exits. Every time I have tried to install version 10, I get a blue screen. And Windows no longer acknowledges that it is even installed among the Windows Components, so I can't even uninstall it. Any suggestions? TIA, Marty |
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#2
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What is the exact text on the blue screen?
-- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... I tried to install MP10 on my WinXP computer, and got a blue screen as it was updating the registry. I "removed" it using the Control Panel by unclicking on the Windows Component. Now, when I try to install version 9, the install package displays a message that a later version is already installed, and exits. Every time I have tried to install version 10, I get a blue screen. And Windows no longer acknowledges that it is even installed among the Windows Components, so I can't even uninstall it. Any suggestions? TIA, Marty |
#3
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Toward the end of the second pass for "Updating the Registry," the technical
data are Stop: 0x0000008E (0x00000005, 0x8056E2A2, 0xF58E1BA4, 0x00000000) I sure hope this means something to you, 'cause it means just about nothing to me. Thanks! Marty "Cari (MS-MVP)" wrote: What is the exact text on the blue screen? -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... I tried to install MP10 on my WinXP computer, and got a blue screen as it was updating the registry. I "removed" it using the Control Panel by unclicking on the Windows Component. Now, when I try to install version 9, the install package displays a message that a later version is already installed, and exits. Every time I have tried to install version 10, I get a blue screen. And Windows no longer acknowledges that it is even installed among the Windows Components, so I can't even uninstall it. Any suggestions? TIA, Marty |
#4
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Aha....an 8E
http://aumha.org/win5/kbestop.php#0x8e Try updating your graphics cards drivers, then the soundcard drivers then DirectX (www.microsoft.com/directx) and see if there is any change. -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... Toward the end of the second pass for "Updating the Registry," the technical data are Stop: 0x0000008E (0x00000005, 0x8056E2A2, 0xF58E1BA4, 0x00000000) I sure hope this means something to you, 'cause it means just about nothing to me. Thanks! Marty "Cari (MS-MVP)" wrote: What is the exact text on the blue screen? -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... I tried to install MP10 on my WinXP computer, and got a blue screen as it was updating the registry. I "removed" it using the Control Panel by unclicking on the Windows Component. Now, when I try to install version 9, the install package displays a message that a later version is already installed, and exits. Every time I have tried to install version 10, I get a blue screen. And Windows no longer acknowledges that it is even installed among the Windows Components, so I can't even uninstall it. Any suggestions? TIA, Marty |
#5
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Cari –
Thanks much for the ideas, but they didn’t work. I went to Drivers.com, scanned my system for new drivers, and found new ones for video, audio, and others. I installed DirectX9.0C, installed the new Audio driver, but was unable to install either of 2 video drivers from the manufacturers' websites (Windows refused to recognize the INF files, I don’t know why) so I swapped out the video card and the monitor. The new card was recognized by Windows so it was installed OK, even with higher resolutions. I tried to install MP10 and once again, it crashed into a blue screen. Any other ideas? Marty "Cari (MS-MVP)" wrote: Aha....an 8E http://aumha.org/win5/kbestop.php#0x8e Try updating your graphics cards drivers, then the soundcard drivers then DirectX (www.microsoft.com/directx) and see if there is any change. -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... Toward the end of the second pass for "Updating the Registry," the technical data are Stop: 0x0000008E (0x00000005, 0x8056E2A2, 0xF58E1BA4, 0x00000000) I sure hope this means something to you, 'cause it means just about nothing to me. Thanks! Marty "Cari (MS-MVP)" wrote: What is the exact text on the blue screen? -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... I tried to install MP10 on my WinXP computer, and got a blue screen as it was updating the registry. I "removed" it using the Control Panel by unclicking on the Windows Component. Now, when I try to install version 9, the install package displays a message that a later version is already installed, and exits. Every time I have tried to install version 10, I get a blue screen. And Windows no longer acknowledges that it is even installed among the Windows Components, so I can't even uninstall it. Any suggestions? TIA, Marty |
#6
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If you have a retail edition of Windows XP, you could try a Repair
Installation.... Which graphics card do you have? -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... Cari - Thanks much for the ideas, but they didn't work. I went to Drivers.com, scanned my system for new drivers, and found new ones for video, audio, and others. I installed DirectX9.0C, installed the new Audio driver, but was unable to install either of 2 video drivers from the manufacturers' websites (Windows refused to recognize the INF files, I don't know why) so I swapped out the video card and the monitor. The new card was recognized by Windows so it was installed OK, even with higher resolutions. I tried to install MP10 and once again, it crashed into a blue screen. Any other ideas? Marty "Cari (MS-MVP)" wrote: Aha....an 8E http://aumha.org/win5/kbestop.php#0x8e Try updating your graphics cards drivers, then the soundcard drivers then DirectX (www.microsoft.com/directx) and see if there is any change. -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... Toward the end of the second pass for "Updating the Registry," the technical data are Stop: 0x0000008E (0x00000005, 0x8056E2A2, 0xF58E1BA4, 0x00000000) I sure hope this means something to you, 'cause it means just about nothing to me. Thanks! Marty "Cari (MS-MVP)" wrote: What is the exact text on the blue screen? -- Cari (MS-MVP) Printing & Imaging "Marty" wrote in message ... I tried to install MP10 on my WinXP computer, and got a blue screen as it was updating the registry. I "removed" it using the Control Panel by unclicking on the Windows Component. Now, when I try to install version 9, the install package displays a message that a later version is already installed, and exits. Every time I have tried to install version 10, I get a blue screen. And Windows no longer acknowledges that it is even installed among the Windows Components, so I can't even uninstall it. Any suggestions? TIA, Marty |
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