SBC DSL Installer BSOD's XP+SP2 - Warning

Hello,
I am having start up problems after I installed the software for SBC DSL, I
can only start up in safe mode. How do I get ride of IPVNMON.SYS correctly?
Maybe that will allow me to boot normally. But that aside what is BSOD?
What is the advantage to having a "bridge " connection?
Thank you
Michael

"Leythos" wrote:

I was at a clients location the other day and installed SBC DSL service
for them, it was a self install and they would not let us manually setup
the DSL Modem, said we had to use their software (what a crock).

The installer doesn't properly complete, which the tech already figured
would happen, and requires a reboot, where it completely changes your
Network Configuration settings and re-enables the firewall. It also
installs a IPViewer app.

After the last reboot the systems all BSOD's with an error pointing to
IPVNMON.SYS being the problem - I did a search online and found others
having this problem. Was able to boot in safe mode, remove the IPViewer
program, and the machines booted fine.

As a side note, the DSL modems don't default to bridge mode, you get a
public IP, but DNS (if you do dynamic) points to 192.168.0.1.... If you
get a competent support person they will tell you how to access the
Modem's advanced page and set it to bridge mode - this gives you a full
public connection. Yes, the system was protected using a firewall, so the
public connection was what we wanted.

This was just a warning about the SBC Self Install CD software and the
BSOD - that was the first BSOD I've seen in XP, ever.

--

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http://www.google.com/search?hl=en&q=SBC+DSL+Support

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com


"Michael" wrote in message
news
Hello,
I am having start up problems after I installed the software for SBC DSL,
I
can only start up in safe mode. How do I get ride of IPVNMON.SYS
correctly?
Maybe that will allow me to boot normally. But that aside what is BSOD?
What is the advantage to having a "bridge " connection?
Thank you
Michael

"Leythos" wrote:

I was at a clients location the other day and installed SBC DSL service
for them, it was a self install and they would not let us manually setup
the DSL Modem, said we had to use their software (what a crock).

The installer doesn't properly complete, which the tech already figured
would happen, and requires a reboot, where it completely changes your
Network Configuration settings and re-enables the firewall. It also
installs a IPViewer app.

After the last reboot the systems all BSOD's with an error pointing to
IPVNMON.SYS being the problem - I did a search online and found others
having this problem. Was able to boot in safe mode, remove the IPViewer
program, and the machines booted fine.

As a side note, the DSL modems don't default to bridge mode, you get a
public IP, but DNS (if you do dynamic) points to 192.168.0.1.... If you
get a competent support person they will tell you how to access the
Modem's advanced page and set it to bridge mode - this gives you a full
public connection. Yes, the system was protected using a firewall, so the
public connection was what we wanted.

This was just a warning about the SBC Self Install CD software and the
BSOD - that was the first BSOD I've seen in XP, ever.

--

remove 999 in order to email me