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DigitalPersona locks my computer
I am using Ver1 of DigitalPersona fingerprint reader with a Ms model 1032
keyboard with Finger print reader built in. I have had this computer/keyboard for over two years. I have had no problems with the fingerprint reader during that time. Today I cannot get the reader to read my fingerprints. when I try I get a "Logon message" that says : the system could not log you on. There may be a mismatch between the DigitalPersona password Manager and SAM databases. If your windows password has been changed by your system adminstrator and youknow the new password, try using it to log onto windows. For more infomation , contact your adminstrator. When I try my windows password it dosen't work. I cannot log onto the computer. I have tried using "Safe Mode" but I still have to get past the fingerprint reader. All of the help that I have been able to find pertains to after you are signed on. I cannot get past the log on splash screen. Is there any way short of reformatting the hard drive Thank you in advance for anything you can do. Henry the old man |
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DigitalPersona locks my computer
Henry the old man wrote:
I am using Ver1 of DigitalPersona fingerprint reader with a Ms model 1032 keyboard with Finger print reader built in. I have had this computer/keyboard for over two years. I have had no problems with the fingerprint reader during that time. Today I cannot get the reader to read my fingerprints. when I try I get a "Logon message" that says : the system could not log you on. There may be a mismatch between the DigitalPersona password Manager and SAM databases. If your windows password has been changed by your system adminstrator and youknow the new password, try using it to log onto windows. For more infomation , contact your adminstrator. When I try my windows password it dosen't work. I cannot log onto the computer. I have tried using "Safe Mode" but I still have to get past the fingerprint reader. All of the help that I have been able to find pertains to after you are signed on. I cannot get past the log on splash screen. Is there any way short of reformatting the hard drive You did not answer all of the questions asked in the multipost you have created. In the future - you should stick with one posting... Have you tried logging in as the default (built-in) user "administrator" with no password? (Home = Safe Mode; Professional = CTRL+ALT+DEL twice.) Original post: http://groups.google.com/group/micro...9de9cf75a60899 This post: http://groups.google.com/group/micro...25ccf01a2915bd -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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