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Error 1406 During Installation of Office Pro 2003
Hi there,
Firstly, I have posted this question to a few newsgroups, without a successful resolution. Here's my problem. Using Windows XP Pro SP2 and trying to install my newly-purchased Upgrade version of Office Pro 2003. Get Error 1406 relating to registry permissions during install. The upgrade was from Office Pro SR1 2000 (note: all Windows XP updates were applied, and Office 2000 had all updates applied also). I have attached a jpg file which was a snapshot of what occurred at the time of the installation. Checked KB but couldn't find anything specific to the WinXP Pro and Office 20003 Pro scenario. Any suggestions as to why this is happening and how I can get around it? One MVP referred me to two articles but neither helped as they related more to Windows 2000 or Office XP, not Windows XP Pro with Office Pro 2003. The articles referred to we Windows Installer Error 1406 Occurs When Installing Software (300451) http://support.microsoft.com/default...B;EN-US;300451 Error 1406. Could not write value Folders to key Software\Microsoft\Windows\CurrentVersion\Installe r\InProgress. Verify that you have sufficient access to that key or contact you support personnel As you will see from my attachment, this is not the same message as mine. Neither does the installation stop. It continues after you hit "ignore". OFFXP: Registry Key Permission Error Message 1406 Occurs When You Install Office XP (321445) http://support.microsoft.com/default...B;EN-US;321445 The suggestion in item 4 of the 2nd article doesn't show up in my Windows XP registry. Therefore I could not proceed further here. 4. In the Distributed COM Configuration Properties dialog box, click the Default Properties tab. In addition to the information given here I have I tried running the Office Update from your online website. It downloads, but the installation fails, perhaps due to the 1406 error. I have also gone through the Detect and Repair process. TWO errors show up, , i.e., Excel Sheet and Word Document. This is the error message I receive. Change for Excel or Word. Error 1406: Setup cannot write the value Word Document to the registry key \SOFTWARE\Microsoft Shared\XML\ProgIDs. Verify that you have sufficient permisions to access the registry or contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS see C:\Program Files\Microsoft Office\OFFICE 11\1033\PSS10R.CHM. (This *.chm file doesn't help, takes you to MS website.) Cancel Retry Ignore The Office 2000 install was complete and had all updates applied prior to installing Office 2003. When the error 1406 appeared I chose Ignore three times and it continued through to completion. When I Upgraded I followed the Upgrade choice that was offered and system selected Run All from My Computer Also, on a separate issue (possibly due to the 1406 error problem) my 2nd disk, Business Contact Manager, refuses to install. It gets to approx 95% the way through the installation and then rolls back. Would this have anything to do with the problems experienced with error 1406 on Disk 1? Believe Excel and Word were problems, but there may have been a third app that I missed. Note that I have no problems opening any applications so far. They all appear to be functioning just fine. It is the updating to SP1 and the 2nd disk that I cannot install at present. Also, I have installed other programs (different companies) and I have had no problem with them. That is after the Office Pro 2003 installation occurred. Hoping for assistance to solve these to glitches. Thanks so much!! Lynn |
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