XP Upgrade

I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back to
Win 2000. Is there a solution to this problem.
Rob

help wrote:

I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back
to
Win 2000. Is there a solution to this problem.

When you install a new operating system, you must also install drivers for
all your hardware - motherboard, network adapter, video, audio, etc. It
sounds like you didn't install XP drivers for your network card. See below
for where to get drivers. If drivers for XP don't exist for your network
card, get a new network adapter. They are very inexpensive.

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Open control panel,internet connections,R.click on the router
icon,properties,
you'll have to expand the properties for the router connection ti'll you
get to
the internet connection setting (IP adress),this group of numbers is probably
what you lost in the upgrade...Also,unplug the router & modem for .45 seconds
or so,this resets its connection as xp & 2000 use diffrent settings.

"help" wrote:

I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back to
Win 2000. Is there a solution to this problem.
Rob

If this is an Ethernet router in the true sense of the word, it should be
OS-independent.

You may find that your network card driver is incorrectly installed, or that
your computer's TCP/IP settings have changed.

If it works but is is unreliable, you may have a network-card powersave
issue. http://mylogon.net/support/psave

OTOH if this is a modem as opposed to a router (or is a router connected by
USB) that _will_ need a driver.

"help" wrote:

I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back to
Win 2000. Is there a solution to this problem.
Rob

Many thanks for all the helpful advice. I intend to have another go at
installing XP, this time I have a number of good tips to try and get past
this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back to
Win 2000. Is there a solution to this problem.
Rob

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go at
installing XP, this time I have a number of good tips to try and get past
this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back
to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an Ethernet
card...
have a look in the control panel

Hi,
I am using BT internet router connected via USB. There are XP drivers on
the BT installation disc but when I reinstalled the router and drivers after
installing XP it would not allow me to connect to the internet. Even after
intervention by the BT help staff, resetting the router, checking
connections etc and with them taking remote control of my PC I had to give
up as I was without internet access for 3 days and installed Win 2K again.
Rob

"philo" wrote in message
...

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go at
installing XP, this time I have a number of good tips to try and get past
this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back
to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an
Ethernet card...
have a look in the control panel

"help" wrote in message
news
Hi,
I am using BT internet router connected via USB. There are XP drivers on
the BT installation disc but when I reinstalled the router and drivers
after installing XP it would not allow me to connect to the internet.
Even after intervention by the BT help staff, resetting the router,
checking connections etc and with them taking remote control of my PC I
had to give up as I was without internet access for 3 days and installed
Win 2K again.
Rob





USB can be a problem...
any chance you can put go the Eithernet route?

Very few chances for problems there...
no special drivers needed


"philo" wrote in message
...

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go at
installing XP, this time I have a number of good tips to try and get
past this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have tried
online help from my provider but after several attempts I had to go back
to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean
install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an
Ethernet card...
have a look in the control panel

Hello,
unfortunately I do not have a Ethernet card fitted.
Rob
"philo" wrote in message
...

"help" wrote in message
news
Hi,
I am using BT internet router connected via USB. There are XP drivers on
the BT installation disc but when I reinstalled the router and drivers
after installing XP it would not allow me to connect to the internet.
Even after intervention by the BT help staff, resetting the router,
checking connections etc and with them taking remote control of my PC I
had to give up as I was without internet access for 3 days and installed
Win 2K again.
Rob





USB can be a problem...
any chance you can put go the Eithernet route?

Very few chances for problems there...
no special drivers needed


"philo" wrote in message
...

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go at
installing XP, this time I have a number of good tips to try and get
past this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have
tried online help from my provider but after several attempts I had to
go back to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean
install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an
Ethernet card...
have a look in the control panel

"help" wrote in message
...
Hello,
unfortunately I do not have a Ethernet card fitted.
Rob


Well,
you may want to add one...
it's generally way better than trying for USB


"philo" wrote in message
...

"help" wrote in message
news
Hi,
I am using BT internet router connected via USB. There are XP drivers
on the BT installation disc but when I reinstalled the router and
drivers after installing XP it would not allow me to connect to the
internet. Even after intervention by the BT help staff, resetting the
router, checking connections etc and with them taking remote control of
my PC I had to give up as I was without internet access for 3 days and
installed Win 2K again.
Rob





USB can be a problem...
any chance you can put go the Eithernet route?

Very few chances for problems there...
no special drivers needed


"philo" wrote in message
...

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go
at installing XP, this time I have a number of good tips to try and
get past this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have
tried online help from my provider but after several attempts I had to
go back to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean
install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an
Ethernet card...
have a look in the control panel

Many PCs come with an ethernet port "built-in" and no need to add a card -
it's worth checking the back of your machine if you haven't already.

Just a thought!

"help" wrote in message
...
Hello,
unfortunately I do not have a Ethernet card fitted.
Rob
"philo" wrote in message
...

"help" wrote in message
news
Hi,
I am using BT internet router connected via USB. There are XP drivers
on the BT installation disc but when I reinstalled the router and
drivers after installing XP it would not allow me to connect to the
internet. Even after intervention by the BT help staff, resetting the
router, checking connections etc and with them taking remote control of
my PC I had to give up as I was without internet access for 3 days and
installed Win 2K again.
Rob





USB can be a problem...
any chance you can put go the Eithernet route?

Very few chances for problems there...
no special drivers needed


"philo" wrote in message
...

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go
at installing XP, this time I have a number of good tips to try and
get past this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have
tried online help from my provider but after several attempts I had to
go back to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean
install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an
Ethernet card...
have a look in the control panel

Hi
no I only have a USB card

"Olórin" wrote in message
...
Many PCs come with an ethernet port "built-in" and no need to add a card -
it's worth checking the back of your machine if you haven't already.

Just a thought!

"help" wrote in message
...
Hello,
unfortunately I do not have a Ethernet card fitted.
Rob
"philo" wrote in message
...

"help" wrote in message
news Hi,
I am using BT internet router connected via USB. There are XP drivers
on the BT installation disc but when I reinstalled the router and
drivers after installing XP it would not allow me to connect to the
internet. Even after intervention by the BT help staff, resetting the
router, checking connections etc and with them taking remote control of
my PC I had to give up as I was without internet access for 3 days and
installed Win 2K again.
Rob





USB can be a problem...
any chance you can put go the Eithernet route?

Very few chances for problems there...
no special drivers needed


"philo" wrote in message
...

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go
at installing XP, this time I have a number of good tips to try and
get past this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have
tried online help from my provider but after several attempts I had
to go back to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean
install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an
Ethernet card...
have a look in the control panel

Hi
no I only have a USB card

"Olórin" wrote in message
...
Many PCs come with an ethernet port "built-in" and no need to add a card -
it's worth checking the back of your machine if you haven't already.

Just a thought!

"help" wrote in message
...
Hello,
unfortunately I do not have a Ethernet card fitted.
Rob
"philo" wrote in message
...

"help" wrote in message
news Hi,
I am using BT internet router connected via USB. There are XP drivers
on the BT installation disc but when I reinstalled the router and
drivers after installing XP it would not allow me to connect to the
internet. Even after intervention by the BT help staff, resetting the
router, checking connections etc and with them taking remote control of
my PC I had to give up as I was without internet access for 3 days and
installed Win 2K again.
Rob





USB can be a problem...
any chance you can put go the Eithernet route?

Very few chances for problems there...
no special drivers needed


"philo" wrote in message
...

"help" wrote in message
...
Many thanks for all the helpful advice. I intend to have another go
at installing XP, this time I have a number of good tips to try and
get past this annoying problem.
Rob
"help" wrote in message
...
I use Win 2000 and bought a Win XP upgrade. I reinstall the OS and
everything seemed to work fine except my broadband router. I have
tried online help from my provider but after several attempts I had
to go back to Win 2000. Is there a solution to this problem.
Rob



If you upgraded your Win2k to XP rather than performing a clean
install...
a clean install might do the trick...but...

Installing XP a second time is not likely to solve the problem..
what you need is the *drivers* for your unsupported hardware.

You did not state how you connect...but I assume it's by use of an
Ethernet card...
have a look in the control panel