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#16
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Simple Accounts Problem
Hi Brian,
Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
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#17
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Simple Accounts Problem
Hi Thomas,
This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) Brian "Thomas Wenzl [MVP]" wrote in message ... Hello Brian, Brian Taylor wrote: How can I get the "SIP Communications Service Account" option to show under Windows Messenger 5.0 Tools/Options/Accounts (in order to connect to Live Communications Server)? It appears and works on all computers except one (they all run Windows XP) that only shows the ".Net Passport" and "Exchange" account options. you probably don't have the latest Windows Messenger version with SIP support installed on that machine. Download it from http://messenger.microsoft.com/. HTH Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#18
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Simple Accounts Problem
Sorry Thomas - I didn't explain myself very well.
I actually tried both version 4.7 and 5.0. The Help|About says 5.0.0482. I notice that the "SIP Communications Service Account" option does not come up for any users logged onto the computer so I suspect a machine wide setting or something - I'm sure it has to be a simple problem. Brian "Thomas Wenzl [MVP]" wrote in message ... Hi Brian, Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...99f-6388-4193- 8002-be55584c1ac1&DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#19
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Simple Accounts Problem
Hello Brian,
Brian Taylor wrote: How can I get the "SIP Communications Service Account" option to show under Windows Messenger 5.0 Tools/Options/Accounts (in order to connect to Live Communications Server)? It appears and works on all computers except one (they all run Windows XP) that only shows the ".Net Passport" and "Exchange" account options. you probably don't have the latest Windows Messenger version with SIP support installed on that machine. Download it from http://messenger.microsoft.com/. HTH Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#20
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Simple Accounts Problem
Hi Brian,
Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#21
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Simple Accounts Problem
Hi Thomas,
This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) Brian "Thomas Wenzl [MVP]" wrote in message ... Hello Brian, Brian Taylor wrote: How can I get the "SIP Communications Service Account" option to show under Windows Messenger 5.0 Tools/Options/Accounts (in order to connect to Live Communications Server)? It appears and works on all computers except one (they all run Windows XP) that only shows the ".Net Passport" and "Exchange" account options. you probably don't have the latest Windows Messenger version with SIP support installed on that machine. Download it from http://messenger.microsoft.com/. HTH Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#22
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Simple Accounts Problem
Sorry Thomas - I didn't explain myself very well.
I actually tried both version 4.7 and 5.0. The Help|About says 5.0.0482. I notice that the "SIP Communications Service Account" option does not come up for any users logged onto the computer so I suspect a machine wide setting or something - I'm sure it has to be a simple problem. Brian "Thomas Wenzl [MVP]" wrote in message ... Hi Brian, Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...99f-6388-4193- 8002-be55584c1ac1&DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#23
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Simple Accounts Problem
Hello Brian,
Brian Taylor wrote: How can I get the "SIP Communications Service Account" option to show under Windows Messenger 5.0 Tools/Options/Accounts (in order to connect to Live Communications Server)? It appears and works on all computers except one (they all run Windows XP) that only shows the ".Net Passport" and "Exchange" account options. you probably don't have the latest Windows Messenger version with SIP support installed on that machine. Download it from http://messenger.microsoft.com/. HTH Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#24
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Simple Accounts Problem
Hi Brian,
Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#25
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Simple Accounts Problem
Hi Thomas,
This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) Brian "Thomas Wenzl [MVP]" wrote in message ... Hello Brian, Brian Taylor wrote: How can I get the "SIP Communications Service Account" option to show under Windows Messenger 5.0 Tools/Options/Accounts (in order to connect to Live Communications Server)? It appears and works on all computers except one (they all run Windows XP) that only shows the ".Net Passport" and "Exchange" account options. you probably don't have the latest Windows Messenger version with SIP support installed on that machine. Download it from http://messenger.microsoft.com/. HTH Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#26
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Simple Accounts Problem
Sorry Thomas - I didn't explain myself very well.
I actually tried both version 4.7 and 5.0. The Help|About says 5.0.0482. I notice that the "SIP Communications Service Account" option does not come up for any users logged onto the computer so I suspect a machine wide setting or something - I'm sure it has to be a simple problem. Brian "Thomas Wenzl [MVP]" wrote in message ... Hi Brian, Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...99f-6388-4193- 8002-be55584c1ac1&DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#27
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Simple Accounts Problem
Sorry Thomas - I didn't explain myself very well.
I actually tried both version 4.7 and 5.0. The Help|About says 5.0.0482. I notice that the "SIP Communications Service Account" option does not come up for any users logged onto the computer so I suspect a machine wide setting or something - I'm sure it has to be a simple problem. Brian "Thomas Wenzl [MVP]" wrote in message ... Hi Brian, Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...99f-6388-4193- 8002-be55584c1ac1&DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#28
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Simple Accounts Problem
Sorry Thomas - I didn't explain myself very well.
I actually tried both version 4.7 and 5.0. The Help|About says 5.0.0482. I notice that the "SIP Communications Service Account" option does not come up for any users logged onto the computer so I suspect a machine wide setting or something - I'm sure it has to be a simple problem. Brian "Thomas Wenzl [MVP]" wrote in message ... Hi Brian, Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...99f-6388-4193- 8002-be55584c1ac1&DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#29
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Simple Accounts Problem
For the record the problem is the scenario 1 identified below (c/o Bill Peng
[MSFT]). I had to give myself admin rights to the HotFix folder ((C:\WINDOWS\$NtUninstallKB828758$) to complete the uninstall. Scenario 1: You've installed HotFix 828758 (Availability of the Windows XP COM+ 1.5 Rollup Package 6) This issue is addressed in WinSE Bug #79281. This fix is scheduled to be included in the next rollup fix for COM+ As a work around, simply uninstall HotFix 828758 from Add or Remove Programs to resolve this issue. Scenario 2: You have configured fixed port assignments. This issue occurs if you have incorrectly configured the fixed port assignments for Windows Messenger. This issue may be caused by conflicting port assignments. Please refer to the following KB Article to troubleshoot this problem: SIP Communications Service Account Does Not Appear in Windows Messenger 5.0 After You Configure Fixed Port Assignments http://support.microsoft.com/default...b;en-us;830550 Brian "Thomas Wenzl [MVP]" wrote in message ... Hi Brian, Brian Taylor wrote: This link seems to install version 4.7 (mmssetup.exe). This gives ".Net Passport" and "Communications Service" account options. If I use the latter option then a username/password dialog box comes up and nothing I seem to enter will make a connection. did you followed that link? "To download a version of Windows Messenger that works with both .NET Messenger Service, SIP Communication Service, and Microsoft® Exchange 2000 Server, click here." http://www.microsoft.com/downloads/d...99f-6388-4193- 8002-be55584c1ac1&DisplayLang=en On the other hand version 5.0 (install.exe) seems to have SIP support as it works on any other Windows XP (overwriting the default version). (I have even tried manually removing Messenger on the file system and the registry but I must be missing something.) what version is shown in Help|About Windows Messenger? Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
#30
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Simple Accounts Problem
Hello Brian,
Brian Taylor wrote: For the record the problem is the scenario 1 identified below (c/o Bill Peng [MSFT]). I had to give myself admin rights to the HotFix folder ((C:\WINDOWS\$NtUninstallKB828758$) to complete the uninstall. Scenario 1: You've installed HotFix 828758 (Availability of the Windows XP COM+ 1.5 Rollup Package 6) [...] thank you for letting us know how you were able to solve the problem. Great that it works now. Regards -- Thomas Wenzl [MVP for Live Communications Server] Share what you know, learn what you don't! (Deja/Google) |
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