Jonathan Kay, can you please assist

Hi Richard,

Yes, if you wish to use MSN Messenger, you should just disable Windows Messenger.

To do so, open it up (click Start, then Run, type "msmsgs" and click OK), click Tools,
Options, Preferences tab and uncheck 'Run this Program when Windows starts' or 'Run Windows
Messenger when Windows starts' (depending on version) as well as 'Allow this program to run
in the background' or 'Allow Windows Messenger to run in the background' (depending on
version). This won't remove Windows Messenger, so features like Remote Assistance, Whiteboard
and Application Sharing will continue to work, but it will let it stay out of your way.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.


"Richard Urban" wrote in message
...
Another question Jonathon, if you please?

I notice that when I boot the computer that passport signs out (I guess from the old
Windows Messenger), and then signs into passport again (I'm guessing for MSN Messenger).
This action sometimes causes MSN Messenger to not start.

Any comments on how I can control the interaction of the two?

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Jonathan Kay [MVP]" wrote in message
...
*crosses fingers*
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Richard Urban" wrote in message
...
Using MSN Messenger now, beta version 7.0.0429. It "seems" to have solved the presence
detection problem. Time will tell (-:

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Richard Urban" wrote in message
...
Hello Jonathan,

I build and repair computer (many, many hundreds since Windows XP came out) and seldom
ever post here for my own assistance. I have an ongoing problem/condition with one
computer. Comically, it is one of my own.

Using Windows Messenger, any version (I am presently using ver 5.1.0639) Messenger
steadfastly refuses to update the "presence" of anyone on my contact list. I constantly
have to log off/log on to see who is really on line.

If I fail to do this, many times, but not every time, my typed message will fail to go
through and messenger tells me I am NOT logged on!

This is very exasperating as I use messenger to keep in contact with my clients, to
assist with the many small problems that pop up on their computers. Yet, I can't get my
own problem put to bed.

I have Windows XP Professional with SP2 and all current Windows Updates applied. I am
using ZoneAlarm Professional behind a Linksys router (BEFSX41) with the latest firmware
upgrade.

If I log off/log on I can do anything (file transfer, audio, video etc.) until the
problem again presents itself. It may be good for 2-3 hours or it may only last a couple
of minutes.

Do you have any ideas as to what I should look for, or links to websites that may be of
assistance in this problem. I am really against a wall here.

Thank you for your assistance!

Richard

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

No, I am not using Norton AntiVirus. I recently started using ZoneAlarm
Security Suite. Disabling Windows Messenger did the trick.

I noticed that when I open Outlook Express that msmsgs runs, even though I
have the check removed from start Messenger with Outlook Express. When I
shut down Outlook Express it stays running, along with MSN Messenger. No
icon is displayed in the notification area though! Is this also normal, or
should it shut down until called upon again, say for remote assistance?

Thanks for your help!

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Jonathan Kay [MVP]" wrote in message
...
Hi Richard,

Yes, if you wish to use MSN Messenger, you should just disable Windows
Messenger.

To do so, open it up (click Start, then Run, type "msmsgs" and click OK),
click Tools, Options, Preferences tab and uncheck 'Run this Program when
Windows starts' or 'Run Windows Messenger when Windows starts' (depending
on version) as well as 'Allow this program to run in the background' or
'Allow Windows Messenger to run in the background' (depending on version).
This won't remove Windows Messenger, so features like Remote Assistance,
Whiteboard and Application Sharing will continue to work, but it will let
it stay out of your way.

Also, do you have Norton Antivirus installed? Recent versions of Norton
Antivirus added a
new "instant messaging scanning" feature, which can conflict with
Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger
and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.


"Richard Urban" wrote in message
...
Another question Jonathon, if you please?

I notice that when I boot the computer that passport signs out (I guess
from the old Windows Messenger), and then signs into passport again (I'm
guessing for MSN Messenger). This action sometimes causes MSN Messenger
to not start.

Any comments on how I can control the interaction of the two?

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Jonathan Kay [MVP]" wrote in message
...
*crosses fingers*
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Richard Urban" wrote in message
...
Using MSN Messenger now, beta version 7.0.0429. It "seems" to have
solved the presence detection problem. Time will tell (-:

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Richard Urban" wrote in message
...
Hello Jonathan,

I build and repair computer (many, many hundreds since Windows XP came
out) and seldom ever post here for my own assistance. I have an
ongoing problem/condition with one computer. Comically, it is one of
my own.

Using Windows Messenger, any version (I am presently using ver
5.1.0639) Messenger steadfastly refuses to update the "presence" of
anyone on my contact list. I constantly have to log off/log on to see
who is really on line.

If I fail to do this, many times, but not every time, my typed message
will fail to go through and messenger tells me I am NOT logged on!

This is very exasperating as I use messenger to keep in contact with
my clients, to assist with the many small problems that pop up on
their computers. Yet, I can't get my own problem put to bed.

I have Windows XP Professional with SP2 and all current Windows
Updates applied. I am using ZoneAlarm Professional behind a Linksys
router (BEFSX41) with the latest firmware upgrade.

If I log off/log on I can do anything (file transfer, audio, video
etc.) until the problem again presents itself. It may be good for 2-3
hours or it may only last a couple of minutes.

Do you have any ideas as to what I should look for, or links to
websites that may be of assistance in this problem. I am really
against a wall here.

Thank you for your assistance!

Richard

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

Hi Richard,

The checkbox doesn't actually completely turn off the feature. To -really- turn it off,
close Outlook Express, then download and run the following .reg file:
http://messenger.jonathankay.com/dow...ssenger_oe.reg

You won't actually lose anything by doing this (besides seeing Messenger status' in Outlook
Express).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Richard Urban" wrote in message
...
No, I am not using Norton AntiVirus. I recently started using ZoneAlarm Security Suite.
Disabling Windows Messenger did the trick.

I noticed that when I open Outlook Express that msmsgs runs, even though I have the check
removed from start Messenger with Outlook Express. When I shut down Outlook Express it
stays running, along with MSN Messenger. No icon is displayed in the notification area
though! Is this also normal, or should it shut down until called upon again, say for remote
assistance?

Thanks for your help!

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Jonathan Kay [MVP]" wrote in message
...
Hi Richard,

Yes, if you wish to use MSN Messenger, you should just disable Windows Messenger.

To do so, open it up (click Start, then Run, type "msmsgs" and click OK), click Tools,
Options, Preferences tab and uncheck 'Run this Program when Windows starts' or 'Run
Windows Messenger when Windows starts' (depending on version) as well as 'Allow this
program to run in the background' or 'Allow Windows Messenger to run in the background'
(depending on version). This won't remove Windows Messenger, so features like Remote
Assistance, Whiteboard and Application Sharing will continue to work, but it will let it
stay out of your way.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it
to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.


"Richard Urban" wrote in message
...
Another question Jonathon, if you please?

I notice that when I boot the computer that passport signs out (I guess from the old
Windows Messenger), and then signs into passport again (I'm guessing for MSN Messenger).
This action sometimes causes MSN Messenger to not start.

Any comments on how I can control the interaction of the two?

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Jonathan Kay [MVP]" wrote in message
...
*crosses fingers*
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

"Richard Urban" wrote in message
...
Using MSN Messenger now, beta version 7.0.0429. It "seems" to have solved the presence
detection problem. Time will tell (-:

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Richard Urban" wrote in message
...
Hello Jonathan,

I build and repair computer (many, many hundreds since Windows XP came out) and seldom
ever post here for my own assistance. I have an ongoing problem/condition with one
computer. Comically, it is one of my own.

Using Windows Messenger, any version (I am presently using ver 5.1.0639) Messenger
steadfastly refuses to update the "presence" of anyone on my contact list. I
constantly have to log off/log on to see who is really on line.

If I fail to do this, many times, but not every time, my typed message will fail to go
through and messenger tells me I am NOT logged on!

This is very exasperating as I use messenger to keep in contact with my clients, to
assist with the many small problems that pop up on their computers. Yet, I can't get
my own problem put to bed.

I have Windows XP Professional with SP2 and all current Windows Updates applied. I am
using ZoneAlarm Professional behind a Linksys router (BEFSX41) with the latest
firmware upgrade.

If I log off/log on I can do anything (file transfer, audio, video etc.) until the
problem again presents itself. It may be good for 2-3 hours or it may only last a
couple of minutes.

Do you have any ideas as to what I should look for, or links to websites that may be
of assistance in this problem. I am really against a wall here.

Thank you for your assistance!

Richard

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!