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#1
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A Fix for Sony Camera Connection Problems with Windows XP
I have noticed a lot of you with Sony digital cameras are having
problems connecting them to Windows XP. I had a similar problem with my new Sony DSC-V1 not connecting to Windows XP Professional. I was able to get it to work after about 12 hours of trying any and everything. First off, this isn't the Autoplay problem I've been reading that some people have. For that, I'd download a fix from Microsoft (http://download.microsoft.com/downlo...40/AutoFix.exe) When I would connect my camera, XP would find a new USB device and call it "Unknown Device." At that point, XP gave up and wouldn't do anything else with it. After a lot of messing around with drivers (which, Sony says they're aren't any for XP), I though maybe it was a conflict with my other USB devices (a Microsoft keyboard and a Logitech optical mouse). Sure enough, something with my current USB setup was bad. Here's what I did: 1.) Go to Device Manager (Right-click on "My Computer" | Choose "Properties" | Click on the "Hardware" Tab | Click on "Device Manager") 2.) Scroll down to Universal Serial Bus controllers & expand it (click on the Plus box). This was where XP was listing my camera as "Unknown Device" 3.) Find the "USB Universal Host Controller" (mine was called "Intel® 82810AA USB Universal Host Controller") 4.) Right-click it and choose "Uninstall" & confirm it with "OK" 5.) Restart your computer, and turn the camera on before XP starts up. 6.) The first device XP found was "Sony DSC" and the corresponding devices with it. NOTE: If you're like me and have a mouse and keyboard connected via USB, it might be difficult initiating a restart without them, unless you it the Reset button on your computer, which will usually cause checkdisk to start up and take more time. If you want to do a complete shutdown/restart, go to a Command Prompt (Click Start | Run | Type command | OK) and type: shutdown –r –t xx …where xx is the number of seconds XP will wait until it automatically restarts (I'd pick 120, just so you have enough time to go to Device Manager and follow the steps above). After you type the above, hit Enter and follow Steps 1-6 above. Hopefully, your camera will be found by XP and you don't have to stay up another night and curse Sony & Microsoft until you're blue in the face. Hope that helps, Mike O |
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#2
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A Fix for Sony Camera Connection Problems with Windows XP
If you connected the camera before installing the drivers, even for a
moment, you will have problems. As your install instructions stated, you MUST install all drivers BEFORE connecting your camera AT ALL. I have a new Sony digital Handycam, followed the instruction to the letter (installed the drivers from the supplied CD, then connected the camera) and have had no problems. XP recognized the camera first time. It's important to read and follow those instructions exactly to avoid all of this kind of hassle. "Mikey O" wrote in message om... I have noticed a lot of you with Sony digital cameras are having problems connecting them to Windows XP. I had a similar problem with my new Sony DSC-V1 not connecting to Windows XP Professional. I was able to get it to work after about 12 hours of trying any and everything. First off, this isn't the Autoplay problem I've been reading that some people have. For that, I'd download a fix from Microsoft (http://download.microsoft.com/downlo...61-bc28-3afa18 20b240/AutoFix.exe) When I would connect my camera, XP would find a new USB device and call it "Unknown Device." At that point, XP gave up and wouldn't do anything else with it. After a lot of messing around with drivers (which, Sony says they're aren't any for XP), I though maybe it was a conflict with my other USB devices (a Microsoft keyboard and a Logitech optical mouse). Sure enough, something with my current USB setup was bad. Here's what I did: 1.) Go to Device Manager (Right-click on "My Computer" | Choose "Properties" | Click on the "Hardware" Tab | Click on "Device Manager") 2.) Scroll down to Universal Serial Bus controllers & expand it (click on the Plus box). This was where XP was listing my camera as "Unknown Device" 3.) Find the "USB Universal Host Controller" (mine was called "Intel® 82810AA USB Universal Host Controller") 4.) Right-click it and choose "Uninstall" & confirm it with "OK" 5.) Restart your computer, and turn the camera on before XP starts up. 6.) The first device XP found was "Sony DSC" and the corresponding devices with it. NOTE: If you're like me and have a mouse and keyboard connected via USB, it might be difficult initiating a restart without them, unless you it the Reset button on your computer, which will usually cause checkdisk to start up and take more time. If you want to do a complete shutdown/restart, go to a Command Prompt (Click Start | Run | Type command | OK) and type: shutdown -r -t xx .where xx is the number of seconds XP will wait until it automatically restarts (I'd pick 120, just so you have enough time to go to Device Manager and follow the steps above). After you type the above, hit Enter and follow Steps 1-6 above. Hopefully, your camera will be found by XP and you don't have to stay up another night and curse Sony & Microsoft until you're blue in the face. Hope that helps, Mike O |
#3
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A Fix for Sony Camera Connection Problems with Windows XP
Mikey O is correct: some USB controllers cannot share IRQs with certain
devices even though they are supposed to. Network cards/devices are the worst offenders and sometimes sound cards. If you are not aware of this anomaly and encounter problems with yur USB devices you will never solve it unless you reconfigure how the boot process assigns IRQs. |
#4
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A Fix for Sony Camera Connection Problems with Windows XP
"Mikey O" wrote in message om... I have noticed a lot of you with Sony digital cameras are having problems connecting them to Windows XP. I had a similar problem with my new Sony DSC-V1 not connecting to Windows XP Professional. I was able to get it to work after about 12 hours of trying any and everything... Or, you could have spent $20 on a card reader and be done with it. |
#5
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A Fix for Sony Camera Connection Problems with Windows XP
"LB" wrote in message ...
If you connected the camera before installing the drivers, even for a moment, you will have problems. As your install instructions stated, you MUST install all drivers BEFORE connecting your camera AT ALL. I have a new Sony digital Handycam, followed the instruction to the letter (installed the drivers from the supplied CD, then connected the camera) and have had no problems. XP recognized the camera first time. It's important to read and follow those instructions exactly to avoid all of this kind of hassle. Ah, but the thing is, to quote the Sony DSC-V1 instruction manual (pg. 85 & 86) and the Sony technician that I talked to on the phone: "When using Windows XP, you need not install the USB driver." This is because there is NO driver written for this camera for Windows XP. If there would have been, I would have installed it and probably wouldn't have had any problems. I read every page of the instruction manual before I even turned the camera on. Mike O |
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