After SP2 software will not work; Norton dragging their feet--a lot!

I''m glad it works for you Sky. But that update relies on Live Update
working. They are refusing to deliver it any other way. And there have
been a lot of Norton KB 1806 errors with a broken LU and SP2.

Chad Harris


"Sky KIng" wrote in message
l.net...
In article t,
says...
In article , ddram32
says...
Unfortunately, Chris, Norton didn't come out with anything yet for home
and
small business users on their site and have thus far refused to specify
the
degree of backwards compatibility that the promiesed and not yet
delivered
patches for *Norton* products would entail. Although there are go
arounds
to make SP2 work with any version of Norton product, and some a little
bit
Byzantine--the routine where you read one Norton KB and click on an icon
in
Live Update to reveal the next KB to read, followed by a hyperlink in
the
error message to read the 3rd KB--they all end with uninstalling Norton
appropriately I belive and should add to install a product from another
company.

The webpage that didn't deliver from Norton that has been up all week is
this one:

http://service1.symantec.com/SUPPORT...src=ivr_na_con

They plan whenever this happens (it didn't happen on August 10 as the
web
page has been announcing all week, to deliver a patch in two parts, the
second after a reboot.

The importance of SP2 working for enterprises and home was in
Microsoft's
press release:
http://www.microsoft.com/presspass/p...P2LaunchPR.asp


"With the proliferation of viruses and other broad threats on business
and
consumer desktops, I can think of no higher priority than trying to
ensure
the security of personal computers," said Rob Enderle, principal analyst
for
the Enderle Group. "Whether the customer is a large enterprise, a small
business or an individual, Windows XP Service Pack 2 is critical because
it
addresses today's exposures in a comprehensive fashion. For anyone
currently
using Windows XP, my advice is to apply it at your earliest
opportunity."

The disingenuous comment by Symantec Senior Vice-President Stephen
Cullen is
he

"With the proliferation of viruses and other broad threats on business
and
consumer desktops, I can think of no higher priority than trying to
ensure
the security of personal computers," said Rob Enderle, principal analyst
for
the Enderle Group. "Whether the customer is a large enterprise, a small
business or an individual, Windows XP Service Pack 2 is critical because
it
addresses today's exposures in a comprehensive fashion. For anyone
currently
using Windows XP, my advice is to apply it at your earliest
opportunity."

Actually in *several papers* available at Technetand MSDN, Microsoft
urges
people to uninstall the antivirus before installing SP2. There is a
different story though, from Symantec who advises people to wait for
their
patches before installing SP2 on the webpage linked above.
http://www.microsoft.com/technet/pro.../winxpsp2.mspx

http://service1.symantec.com/SUPPORT...src=ivr_na_con

"Symantec will release a product update to provide native support for
the
Windows Security Center status utility found in SP2. This update will be
available worldwide over the coming weeks and will enable Symantec
products
to communicate their status to the Windows Security Center utility."

Symantec asks you to wait, and in the case of their time table for
enterprise editions for a vague range up to 8 weeks:

FAQ Running Symantec Client Security
http://tinyurl.com/6mfsy

http://service1.symantec.com/SUPPORT...= bar_sch_nam

http://service1.symantec.com/SUPPORT...99082515392606

"Symantec encourages its customers to install the product update prior
to
installing SP2 in order to avoid incorrect reporting from Windows
Security
Center."

The "security center" for almost everyone who reads and contributes on
these
two groups is pretty moot, since they don't need that very basic thing
to
tell them where Technet security links are, or whether their firewall
and AV
are "on." But many Norton products require work-arounds to make a
system
scan work (can be obtained as well from any web site and sometimes will
work
from the command line with SP2 and for some people will not), to make
"Live
Update" for what it's actually worth work, and to boot up with auto
protect
on.

Actually script blocking and email blocking are duplicative ancillary
functions and hype in a Norton/Symantec AV product--not because those
things
aren't important--but because any engineer who works at Symantec will
tell
you that Auto-Protect does everything the other two do, and the other
two
could actually be turned off and you'd still get email scanning and
script
blocking.

Norton Antivirus 2005 actually has a box telling people *explicitly to
turn
the Windows Firewall in SP2* off as does their Tech Support currently (I
spoke with several of them yesterday)--the reason being because NAV 2005
has
a little code from their "worm protection" or firewall which competes
with
the Microsoft Windows firewall. How much firewall is available in NAV
2005
is hard to determine (their new "worm blocking feature.") Obviously it
isn't the whole NIS 2005.

NAV 2005 for many people who have used it works fine with SP2 until the
third boot, and then it has the well known freeze in refresh problem
that is
addressed sometimes by this Symantec KB which applies to Win XP RTM
although
it doesn't say so. A lot of Symantec/Norton KBs are labeled forone
year's
version but the same steps apply to versions of Windows and Norton after
9X.
This is corrected by reregistering "jscript.dll" and downloading and
reinstalling Windows Script Host 5.6 and other components.

The more people they tick off by dragging their feet on compatibility to
force sales of 2005 boxes, the better it may be for the new company,
"the
new security vendor on the block," Microsoft Antivirus.

http://news.com.com/Security+vendors...3-5302920.html

Best,

Chad Harris
__________________________________________________ ___________________

Something new here may help.
http://winbeta.org/
Symantec today released an update for Norton Internet Security which
allows it to integrate properly into the new WindowsXP SP2 Security
Center. The update allows Windows to alert you if your anti-virus
definitions are out of date, or if there is a security risk which you
ordinarily wouldn't know about.


I ran their update and I am good to go.

I've both NIS and Systemworks installed.
I don't see your problem.
Install SP2 then turn off the Microsoft firewall and Microsoft security
center under services.
You do not need the Microsoft security center turned on and running if these
Symantec apps are running and set to auto update.
The security center is nothing more than a red light for idiots who don't
have a firewall or an antivirus installed and don't bother to keep them
updated.
Idiots will still run this red light and that's a fact.

Chad:

I share your frustration. My first question has been why Symantec
didn't distribute this WMI-exposing update several weeks or months
ago, in preparation for Windows XP SP2's eventual rollout. While
sophisticated users don't need to see green lights to make sure their
systems are running fine, I am sure there are millions of NAV users
out there that once have SP2 installed, will be disconcerted if they
see that their Security Center has a red by the Antivirus section.

As previously mentioned in this thread, others are getting the
necessary updates via LiveUpdate, but I'm suspecting that only applies
to NAV 2004 users, not NAV 2003. My machine is using NAV 2003, and I
haven't been able to obtain any of the updates as posted he
http://groups.google.com/groups?hl=e...ing.google.com

Just like Microsoft is now distributing a tool to prevent SP2 rollouts
via Windows Update, which seems somewhat of an afterthought on their
part but very appropriate for enterprises, Symantec should post
software to let end-users manually install the necessary pieces for
WinXP SP2 'compatibility'.

Regards,

Frank

"Chad Harris" wrote in message ...
I''m glad it works for you Sky. But that update relies on Live Update
working. They are refusing to deliver it any other way. And there have
been a lot of Norton KB 1806 errors with a broken LU and SP2.

Chad Harris


"Sky KIng" wrote in message
l.net...
In article t,
says...
In article , ddram32
says...
Unfortunately, Chris, Norton didn't come out with anything yet for home
and
small business users on their site and have thus far refused to specify
the
degree of backwards compatibility that the promiesed and not yet
delivered
patches for *Norton* products would entail. Although there are go
arounds
to make SP2 work with any version of Norton product, and some a little
bit
Byzantine--the routine where you read one Norton KB and click on an icon
in
Live Update to reveal the next KB to read, followed by a hyperlink in
the
error message to read the 3rd KB--they all end with uninstalling Norton
appropriately I belive and should add to install a product from another
company.

The webpage that didn't deliver from Norton that has been up all week is
this one:

http://service1.symantec.com/SUPPORT...src=ivr_na_con

They plan whenever this happens (it didn't happen on August 10 as the
web
page has been announcing all week, to deliver a patch in two parts, the
second after a reboot.

The importance of SP2 working for enterprises and home was in
Microsoft's
press release:
http://www.microsoft.com/presspass/p...P2LaunchPR.asp


"With the proliferation of viruses and other broad threats on business
and
consumer desktops, I can think of no higher priority than trying to
ensure
the security of personal computers," said Rob Enderle, principal analyst
for
the Enderle Group. "Whether the customer is a large enterprise, a small
business or an individual, Windows XP Service Pack 2 is critical because
it
addresses today's exposures in a comprehensive fashion. For anyone
currently
using Windows XP, my advice is to apply it at your earliest
opportunity."

The disingenuous comment by Symantec Senior Vice-President Stephen
Cullen is
he

"With the proliferation of viruses and other broad threats on business
and
consumer desktops, I can think of no higher priority than trying to
ensure
the security of personal computers," said Rob Enderle, principal analyst
for
the Enderle Group. "Whether the customer is a large enterprise, a small
business or an individual, Windows XP Service Pack 2 is critical because
it
addresses today's exposures in a comprehensive fashion. For anyone
currently
using Windows XP, my advice is to apply it at your earliest
opportunity."

Actually in *several papers* available at Technetand MSDN, Microsoft
urges
people to uninstall the antivirus before installing SP2. There is a
different story though, from Symantec who advises people to wait for
their
patches before installing SP2 on the webpage linked above.
http://www.microsoft.com/technet/pro.../winxpsp2.mspx

http://service1.symantec.com/SUPPORT...src=ivr_na_con

"Symantec will release a product update to provide native support for
the
Windows Security Center status utility found in SP2. This update will be
available worldwide over the coming weeks and will enable Symantec
products
to communicate their status to the Windows Security Center utility."

Symantec asks you to wait, and in the case of their time table for
enterprise editions for a vague range up to 8 weeks:

FAQ Running Symantec Client Security
http://tinyurl.com/6mfsy

http://service1.symantec.com/SUPPORT...= bar_sch_nam

http://service1.symantec.com/SUPPORT...99082515392606

"Symantec encourages its customers to install the product update prior
to
installing SP2 in order to avoid incorrect reporting from Windows
Security
Center."

The "security center" for almost everyone who reads and contributes on
these
two groups is pretty moot, since they don't need that very basic thing
to
tell them where Technet security links are, or whether their firewall
and AV
are "on." But many Norton products require work-arounds to make a
system
scan work (can be obtained as well from any web site and sometimes will
work
from the command line with SP2 and for some people will not), to make
"Live
Update" for what it's actually worth work, and to boot up with auto
protect
on.

Actually script blocking and email blocking are duplicative ancillary
functions and hype in a Norton/Symantec AV product--not because those
things
aren't important--but because any engineer who works at Symantec will
tell
you that Auto-Protect does everything the other two do, and the other
two
could actually be turned off and you'd still get email scanning and
script
blocking.

Norton Antivirus 2005 actually has a box telling people *explicitly to
turn
the Windows Firewall in SP2* off as does their Tech Support currently (I
spoke with several of them yesterday)--the reason being because NAV 2005
has
a little code from their "worm protection" or firewall which competes
with
the Microsoft Windows firewall. How much firewall is available in NAV
2005
is hard to determine (their new "worm blocking feature.") Obviously it
isn't the whole NIS 2005.

NAV 2005 for many people who have used it works fine with SP2 until the
third boot, and then it has the well known freeze in refresh problem
that is
addressed sometimes by this Symantec KB which applies to Win XP RTM
although
it doesn't say so. A lot of Symantec/Norton KBs are labeled forone
year's
version but the same steps apply to versions of Windows and Norton after
9X.
This is corrected by reregistering "jscript.dll" and downloading and
reinstalling Windows Script Host 5.6 and other components.

The more people they tick off by dragging their feet on compatibility to
force sales of 2005 boxes, the better it may be for the new company,
"the
new security vendor on the block," Microsoft Antivirus.

http://news.com.com/Security+vendors...3-5302920.html

Best,

Chad Harris
__________________________________________________ ___________________

Something new here may help.
http://winbeta.org/
Symantec today released an update for Norton Internet Security which
allows it to integrate properly into the new WindowsXP SP2 Security
Center. The update allows Windows to alert you if your anti-virus
definitions are out of date, or if there is a security risk which you
ordinarily wouldn't know about.


I ran their update and I am good to go.