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Remote assistance will not connect -Jonathan - help



 
 
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Old February 5th 07, 05:04 PM posted to microsoft.public.windowsxp.messenger
Gene
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Posts: 94
Default Remote assistance will not connect -Jonathan - help

I worded my previous question so poorly I'm posting it differently. Sorry
for the somewhat duplication everyone.

Remote assistance will not connect. IM (windows live 8.0.0812 is connected
and working fine. Voice connected too.

Remote assistance request was sent and received. Receiver of request
accepted request and sender received message that remote access accepted and
now waiting for connection.

Then the user that initiated the message received notice: "remote
assistance could not be established because the remote host name could not be
resolved."

any help appreciated. Thanks very much!!



--
Gene
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