If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Rate Thread | Display Modes |
|
#1
|
|||
|
|||
Malwarebytes problem?
Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne |
#2
|
|||
|
|||
Malwarebytes problem?
On 12/05/2017 11:40 AM, Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Since it's such a backbone of any system (sarcasm intended), then just remove it. If you're right, things will work great. Then reinstall something after you're sure all is well. Sounds like no down side to me. |
#3
|
|||
|
|||
Malwarebytes problem?
On 12/5/2017 10:52 AM, Big Al wrote:
On 12/05/2017 11:40 AM, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Since it's such a backbone of any system (sarcasm intended), then just remove it. If you're right, things will work great. Then reinstall something after you're sure all is well. Sounds like no down side to me. Thank you, Big Al. -- Jo-Anne |
#4
|
|||
|
|||
Malwarebytes problem?
Jo-Anne wrote:
On 12/5/2017 10:52 AM, Big Al wrote: On 12/05/2017 11:40 AM, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Since it's such a backbone of any system (sarcasm intended), then just remove it. If you're right, things will work great. Then reinstall something after you're sure all is well. Sounds like no down side to me. Thank you, Big Al. -- Jo-Anne Every tool of this sort, has a "removal tool". So they're not to be out-done by the competition when it comes to how "sticky" their program is :-) https://support.malwarebytes.com/docs/DOC-1112 Generally, the idea is you remove the product using the Programs and Features panel first. And use the Cleaner tool afterwards. However, I have run into instruction pages, where the Cleaner is used instead of even bothering with Programs and Features. In any case, their instructions should indicate when to run it. For their "on-demand" scanner, the one which offers no real time protection, there should be less cruft left behind with things like that. ******* And as far as installed files go, some developers put a DLL in your System folder, then set the attribute to Hidden, so you can't see it. Which is an impolite practice. No wonder we need cleaners. I wouldn't have thought of this, until one day I ran into such a file by accident. Paul |
#5
|
|||
|
|||
Malwarebytes problem?
On 12/5/2017 11:33 AM, Paul wrote:
Jo-Anne wrote: On 12/5/2017 10:52 AM, Big Al wrote: On 12/05/2017 11:40 AM, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Since it's such a backbone of any system (sarcasm intended), then just remove it. If you're right, things will work great. Then reinstall something after you're sure all is well. Sounds like no down side to me. Thank you, Big Al. -- Jo-Anne Every tool of this sort, has a "removal tool". So they're not to be out-done by the competition when it comes to how "sticky" their program is :-) https://support.malwarebytes.com/docs/DOC-1112 Generally, the idea is you remove the product using the Programs and Features panel first. And use the Cleaner tool afterwards. However, I have run into instruction pages, where the Cleaner is used instead of even bothering with Programs and Features. In any case, their instructions should indicate when to run it. For their "on-demand" scanner, the one which offers no real time protection, there should be less cruft left behind with things like that. ******* And as far as installed files go, some developers put a DLL in your System folder, then set the attribute to Hidden, so you can't see it. Which is an impolite practice. No wonder we need cleaners. I wouldn't have thought of this, until one day I ran into such a file by accident. Paul Thank you, Paul. I checked the Malwarebytes webpage, and it seems to be saying that you can do a regular uninstall and follow up with their cleaner if necessary. I did the regular uninstall after having the computer lock up twice today, and I'll report back on whether this solved the problem. -- Jo-Anne |
#6
|
|||
|
|||
Malwarebytes problem?
In message , Big Al
writes: On 12/05/2017 11:40 AM, Jo-Anne wrote: [] However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I [] Since it's such a backbone of any system (sarcasm intended), then just remove it. If you're right, things will work great. Then reinstall something after you're sure all is well. Sounds like no down side to me. +1: any prog. that installs something without asking gets a very dim look from me. As Paul said, probably get their uninstaller, if they have one, rather than trying to do it yourself. If, as KenW suggests, it reverts to the freeware version when the time runs out, rather than doing anything else (including nagging), then I'd be less cross - though still unhappy about it having done it in the first place. -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf The early worm gets the bird. |
#7
|
|||
|
|||
Malwarebytes problem?
On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne
wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I doubt very much that it is MalwareBytes AntiMalware causing the problem. I use it on two computers here, and have seen it many others, and I've never seen it cause such a problem. My wife's computer also has the trial version running with just a few days left, and she's never had your problem. |
#8
|
|||
|
|||
Malwarebytes problem?
On 12/5/2017 11:28 AM, Ken Blake wrote:
On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I doubt very much that it is MalwareBytes AntiMalware causing the problem. I use it on two computers here, and have seen it many others, and I've never seen it cause such a problem. My wife's computer also has the trial version running with just a few days left, and she's never had your problem. Are you running another anti-malware program too? I use Avira as my always-running anti-malware program, and I've heard that when you have two anti-malware programs running simultaneously, you can have this kind of problem. -- Jo-Anne |
#9
|
|||
|
|||
Malwarebytes problem?
On Tue, 05 Dec 2017 11:34:26 -0600, Jo-Anne
wrote: On 12/5/2017 11:28 AM, Ken Blake wrote: On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I doubt very much that it is MalwareBytes AntiMalware causing the problem. I use it on two computers here, and have seen it many others, and I've never seen it cause such a problem. My wife's computer also has the trial version running with just a few days left, and she's never had your problem. Are you running another anti-malware program too? I use Avira as my always-running anti-malware program, and I've heard that when you have two anti-malware programs running simultaneously, you can have this kind of problem. Avira is an anti-virus. Unlike MalwareBytes AntiMalware, it doesn't specialize in other kinds of malware. I, and my wife, also run an anti-virus (Kaspersky) in addition to MalwareBytes AntiMalware. As I said, no problems like yours. It's OK to run an anti-virus and MalwareBytes AntiMalware. What it's *not* OK to do is run more than one anti-virus. |
#10
|
|||
|
|||
Malwarebytes problem?
Ken Blake
Tue, 05 Dec 2017 18:10:57 GMT in alt.windows7.general, wrote: On Tue, 05 Dec 2017 11:34:26 -0600, Jo-Anne wrote: On 12/5/2017 11:28 AM, Ken Blake wrote: On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I doubt very much that it is MalwareBytes AntiMalware causing the problem. I use it on two computers here, and have seen it many others, and I've never seen it cause such a problem. My wife's computer also has the trial version running with just a few days left, and she's never had your problem. Are you running another anti-malware program too? I use Avira as my always-running anti-malware program, and I've heard that when you have two anti-malware programs running simultaneously, you can have this kind of problem. Avira is an anti-virus. Unlike MalwareBytes AntiMalware, it doesn't specialize in other kinds of malware. Actually, Avira does. You've had a drink of the Malwarebytes advertising koolaid. Malwarebytes is a glorified trojan 'scanner' of sorts, and, it's had compatability issues and generated many lockup conditions on a variety of system configurations. Don't take my word for it, checkout their own support forums. -- Please visit our moderators personal page: https://tekrider.net/pages/david-brooks-stalker.php Now for a cheeky message from our sponsors: Sit down, you're rocking the boat! |
#11
|
|||
|
|||
Malwarebytes problem?
You sure can it does not happen to every one even someone running the same 2
programs from the same company. But it does happen to some systems. -- AL'S COMPUTERS "Jo-Anne" wrote in message news On 12/5/2017 11:28 AM, Ken Blake wrote: On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I doubt very much that it is MalwareBytes AntiMalware causing the problem. I use it on two computers here, and have seen it many others, and I've never seen it cause such a problem. My wife's computer also has the trial version running with just a few days left, and she's never had your problem. Are you running another anti-malware program too? I use Avira as my always-running anti-malware program, and I've heard that when you have two anti-malware programs running simultaneously, you can have this kind of problem. -- Jo-Anne |
#12
|
|||
|
|||
Malwarebytes problem?
On 12/6/2017 2:26 AM, Andy wrote:
You sure can it does not happen to every one even someone running the same 2 programs from the same company. But it does happen to some systems. Thank you, Andy! I uninstalled Malwarebytes yesterday, and so far so good... Jo-Anne |
#13
|
|||
|
|||
Malwarebytes problem?
You are welcome Jo-Anne
see my response to your last post -- AL'S COMPUTERS "Jo-Anne" wrote in message news On 12/6/2017 2:26 AM, Andy wrote: You sure can it does not happen to every one even someone running the same 2 programs from the same company. But it does happen to some systems. Thank you, Andy! I uninstalled Malwarebytes yesterday, and so far so good... Jo-Anne |
#14
|
|||
|
|||
Malwarebytes problem?
Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Try the Reliability Monitor. Type "reliability" in the Start Globe. It should have the defaulting prog marked with a red star. Ed |
#15
|
|||
|
|||
Malwarebytes problem?
On 12/5/2017 12:56 PM, Ed Cryer wrote:
Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Try the Reliability Monitor. Type "reliability" in the Start Globe. It should have the defaulting prog marked with a red star. Ed Thank you, Ed! I never thought to check that. I just did and got the following: Windows Wireless LAN 802.11 Extensibility Framework: Stopped working Not sure what exactly it means... -- Jo-Anne |
Thread Tools | |
Display Modes | Rate This Thread |
|
|