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keyboard freezing after I installed microsoft anti spy ware



 
 
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  #1  
Old January 25th 05, 12:34 PM
M K W
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Default keyboard freezing after I installed microsoft anti spy ware

Hello,
I have Win XP Pro with SP 1, I installed Microsoft Anti Spyware and I run it
it removed all the spywares then it asked me to reboot the PC, I did, and
when I got the log on screen the mouse was working properly and I can drag
the log on window, but when I click on any key on the keyboard, both the
mouse and keyboard freez up, I dont know what happened, even in safe mode,
even when loading my previous working state. I also tried to repair Windows
by using the CD, but when I reach to put the serial it freezes up too.
please I really need any help on this. any help would be highly appreciated.
thank you


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  #2  
Old January 25th 05, 03:08 PM
Alvin Brown
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Default keyboard freezing after I installed microsoft anti spy ware

Hi

Try remvong the ms spy-ware application since that
seems to be the cause of the problem, could be that it
over wrote some dll files that is being used bye the
mosue drivers.

Al


M K W wrote:

Hello,
I have Win XP Pro with SP 1, I installed Microsoft Anti Spyware and I run it
it removed all the spywares then it asked me to reboot the PC, I did, and
when I got the log on screen the mouse was working properly and I can drag
the log on window, but when I click on any key on the keyboard, both the
mouse and keyboard freez up, I dont know what happened, even in safe mode,
even when loading my previous working state. I also tried to repair Windows
by using the CD, but when I reach to put the serial it freezes up too.
please I really need any help on this. any help would be highly appreciated.
thank you


  #3  
Old January 26th 05, 07:30 AM
EasyFeelings
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Posts: n/a
Default keyboard freezing after I installed microsoft anti spy ware

instead of safe mode, try booting to "last known good"


 




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