If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
O.T. Audio reset
I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Intel (R) Core 2 Duo 2.93 GHz 4GB RAM, 750 GB HD System type : 64-bit operating system and (external hard drives) Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The issue I have is with the 8500. Lately, I've noticed that every time I logon I have to adjust the volume again so I can hear it. I don't remember it doing this before and I haven't added or downloaded anything and none of the scans have picked up anything. Although recently Avast blocked something while I was on Fox News site. I ran a full scan afterwards which found nothing. I checked my devices and audio mixer and everything looks fine. So how do I correct this? Thanks, Robert |
Ads |
#2
|
|||
|
|||
O.T. Audio reset
I suggest you follow this thread where I've forwarded it, in
alt.windows7.general . In message , Mark Twain writes: I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Intel (R) Core 2 Duo 2.93 GHz 4GB RAM, 750 GB HD System type : 64-bit operating system and (external hard drives) Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The issue I have is with the 8500. Lately, I've noticed that every time I logon I have to adjust the volume again so I can hear it. I don't remember it doing this before and I haven't added or downloaded anything and none of the scans have picked up anything. Although recently Avast blocked something while I was on Fox News site. I ran a full scan afterwards which found nothing. I checked my devices and audio mixer and everything looks fine. So how do I correct this? Thanks, Robert -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf And Jonathan Harker would never have sent all those letters to his beloved Mina from Transylvania, he'd have texted her instead. "Stuck in weird castle w guy w big teeth. Missing u. xxxx (-:" - Alison Graham, RT 2015/11/7-13 |
#3
|
|||
|
|||
O.T. Audio reset
Mark Twain wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Intel (R) Core 2 Duo 2.93 GHz 4GB RAM, 750 GB HD System type : 64-bit operating system and (external hard drives) Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The issue I have is with the 8500. Lately, I've noticed that every time I logon I have to adjust the volume again so I can hear it. I don't remember it doing this before and I haven't added or downloaded anything and none of the scans have picked up anything. Although recently Avast blocked something while I was on Fox News site. I ran a full scan afterwards which found nothing. I checked my devices and audio mixer and everything looks fine. So how do I correct this? Thanks, Robert It could be, that the RealTek sound device is being re-discovered by Device Manager, on each boot, and the driver for it is getting re-installed. You can use this program as a "crutch" for the broken function. It's written by Nir Sofer. http://www.nirsoft.net/utils/sound_volume_view.html http://www.nirsoft.net/utils/soundvolumeview.zip --- 32-bit OS http://www.nirsoft.net/utils/soundvolumeview-x64.zip --- 64-bit OS The idea would be, just before shutdown, you "save" to a known place. SoundVolumeView.exe /SaveProfile "C:\users\User Name\Profile1.spr" At next startup, you could do this, to put the volume settings back. SoundVolumeView.exe /LoadProfile "C:\users\User Name\Profile1.spr" And that would be a way of "taking the place of" the registry settings that are being over-ridden. You could make two Shortcut icons for your desktop, to make it easy to click those and just do it. In addition, that utility should tell you the extent of the damage. For example, double-click SoundVolumeView, and notice that Firefox has a volume level set for it. (See the example on the web page.) Then, after a reboot, use the tool again (no arguments), and see whether the Firefox entry got deleted by the reboot. As that would hint that maybe a driver re-install is happening over and over again. There is one unrelated service, which causes loss of sound on Windows 7. But I don't think it affects the contents of the registry, nor does it cause the driver to be reinstalled. I haven't a clue what could be causing the actual symptoms. Paul |
#4
|
|||
|
|||
O.T. Audio reset
Mark Twain wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz Ram 12.0 GB System type : 64-bit operating system I also have I have a Dell Optiplex 780 Tower, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast , Windows Defender and Windows firewall. Intel (R) Core 2 Duo 2.93 GHz 4GB RAM, 750 GB HD System type : 64-bit operating system and (external hard drives) Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The issue I have is with the 8500. Lately, I've noticed that every time I logon I have to adjust the volume again so I can hear it. I don't remember it doing this before and I haven't added or downloaded anything and none of the scans have picked up anything. Although recently Avast blocked something while I was on Fox News site. I ran a full scan afterwards which found nothing. I checked my devices and audio mixer and everything looks fine. So how do I correct this? Thanks, Robert And this seems similar to your symptoms. https://www.w7forums.com/threads/hd-...-itself.20599/ You don't try to delete stuff from the drivers folder. If you were to do anything, it would be to visit Programs and Features control panel, and remove the driver there. Program uninstallation or reinstallation uses the TrustedInstaller token, to write into areas that are otherwise barred to users (for security reasons, to make it harder for malware to do it). Paul |
#5
|
|||
|
|||
O.T. Audio reset
I followed your instructions but had
to extract it first.Here's my Sound Volume: http://i68.tinypic.com/14dfqdz.jpg Do you mean to delete the Realtek program? http://i67.tinypic.com/2hqs1eq.jpg Robert |
#6
|
|||
|
|||
O.T. Audio reset
Don't I need the Ethernet driver to
communicate with the Internet? Robert |
#7
|
|||
|
|||
O.T. Audio reset
Mark Twain wrote:
I followed your instructions but had to extract it first.Here's my Sound Volume: http://i68.tinypic.com/14dfqdz.jpg Do you mean to delete the Realtek program? http://i67.tinypic.com/2hqs1eq.jpg Robert So for once, it isn't the RealTek Audio driver. You're using the default HDAudio driver of the OS, as near as I can tell from the Nirsoft software. No, you *don't* want to remove the RealTek Ethernet driver. You can't really re-install the system driver, and I doubt it can be completely removed. Any attempt to remove it, would only result in the same driver coming back instantly. You could override the driver, with an actual RealTek driver. That's about the only option I have for you right now, short of using the Nirsoft program to save your audio adjustments, between one shutdown, and the next startup. I think on my Win7, I did install the Realtek driver, so I could have a control panel to play with. It allows listening to the software "special effects", like concert hall echo and reverb. I think what I was looking for, is whether the special effects could be entirely disabled. At least one driver in the past, you'd set the Special Effects to none and the concert hall reverb effect was still present. You could look for a driver on the Dell site for your model of computer. That's one way to get the driver. the advantage of that, is you get an opportunity to confirm the audio chip really is RealTek. So you want the Dell Support page for that PC, then look in the Audio section. Make a Restore Point (which verifies Restore Points are working), before you install the driver. In Step 7 here, you would enter a comment such as "Just before addition of RealTek Audio driver" or words to that effect. The idea is, you need a text comment which will tweak your memory, if and when you need to roll back something you've done. https://www.sevenforums.com/tutorial...nt-create.html The driver install would (normally) make a Restore Point too. While you're in the Control Panel, in Step 6, you can verify that the C: drive is turned on. And the storage on C: is set to at least 3GB. That should be enough for at least three (bloated) restore points. On older systems, you could store a couple months worth in that space. Paul |
#8
|
|||
|
|||
O.T. Audio reset
Could it be that my RealTec driver's
need updating? I found this but didn't proceed because I wasn't sure if it was OK or not: http://i64.tinypic.com/25tyhza.jpg Robert |
#9
|
|||
|
|||
O.T. Audio reset
Mark Twain wrote:
Could it be that my RealTec driver's need updating? I found this but didn't proceed because I wasn't sure if it was OK or not: http://i64.tinypic.com/25tyhza.jpg Robert One of my suspicions, is you're running the Dell Updater, and perhaps it had something to do with messing up the audio. http://www.dell.com/support/home/ca/...ivers/advanced Creative Labs Sound Blaster Recon3D PCIe Audio Card Driver Realtek High-Definition ALC887 Audio Driver --- Creative Labs Sound Blaster X-Fi Titanium Audio Application Creative Labs PCI Express Sound Blaster X-Fi Titanium Utility If you're using RealTek audio, the audio plugs would be in the motherboard I/O plate area. If you're using a Creative plugin card, it would be located in the card slot area of the back of the machine. Verify the physical location of the audio connection, before loading the driver. I suspect it's the RealTek ALC887, especially as the NifSoft software referred to "HDAudio", and that's likely to be a motherboard one. The RealTek is the only one that meets the description. Audio_Driver_RM3TP_WN_6.0.1.6537_A00.EXE (130.61 MB) The reason the file is so big, is it has drivers for probably every RealTek HDaudio ever made. So if you can navigate the Dell page, just get the driver there. Paul |
#10
|
|||
|
|||
O.T. Audio reset
I saw the Dell Updater before when I
was searching but didn't activate it and don't believe I'm using it. I could be wrong of course. Should I ? or should I try to update to update my Realtek driver? The physical location of the audio plug-ins is on the back of the 8500. I'm not understanding where you got the 130.61MB file from ? Robert |
#11
|
|||
|
|||
O.T. Audio reset
I went to Program and Features and
found this under RealTek support: http://i63.tinypic.com/15cevdh.jpg Robert |
#12
|
|||
|
|||
O.T. Audio reset
Mark Twain wrote:
I went to Program and Features and found this under RealTek support: http://i63.tinypic.com/15cevdh.jpg Robert Yes, the HDAudio drivers would be under the middle link. And yes, the download will be large there too. The first two are probably EXE installer files. For a 64-bit OS, you'd want the second one down (217,554K). It's bigger than the Dell download, because the Dell file would be an older version. http://www.realtek.com.tw/downloads/...&GetDown=false Picture he https://s3.postimg.org/tpv1bdftv/hdaudio.gif Paul |
#13
|
|||
|
|||
O.T. Audio reset
I downloaded the second one which
required a restart of the system. I checked the sound quality before doing so and afterwards I didn't have to adjust the sound. I also had made a system restore point just to make sure, knowing my history *L* Thanks, Robert |
#14
|
|||
|
|||
O.T. Audio reset
The problem still seems to persist. I downloaded
the Realtek update once again just to make sure and checked the sound levels before and after and it seemed the same and thought I had fixed it. However, I find that whenever I log back on I have to adjust the sound levels again. Maybe it's me but it seems it still has the problem. I run all the scans on a regular basis and nothing has turned up. Is there some sort of diagnostic I can run? Thanks, Robert |
#15
|
|||
|
|||
O.T. Audio reset
Mark Twain wrote:
The problem still seems to persist. I downloaded the Realtek update once again just to make sure and checked the sound levels before and after and it seemed the same and thought I had fixed it. However, I find that whenever I log back on I have to adjust the sound levels again. Maybe it's me but it seems it still has the problem. I run all the scans on a regular basis and nothing has turned up. Is there some sort of diagnostic I can run? Thanks, Robert Microsoft has the concept of "troubleshooters", which you may find in the Control Panel on Windows 7. On an OS like WinXP, the troubleshooting code was stored on web pages, making it easy for Microsoft to remove them. I would not expect a Troubleshooter to care about the volume level, or care about the inconsistency in the storage of the level selected. A Troubleshooter, if one existed, is more likely to be checking for "Muting" and simply untick the Mute for you. That's about as close as they're likely to get, to fixing something. Paul |
|
Thread Tools | |
Display Modes | |
|
|