Device Manager Won't Open

Here is what we are going to try. We are going to replace the Device
Manager file with the original from the CD.

Put your Windows XP CD into the CD Drive. Navigate onto the CD and into
the folder named i386. Now there will be a lot of files in there, but
you are going to look for one called "devmgmt.ms_". You can just type
the letter d and it will take you to the first file that starts with the
letter d, then look from there. Once you find the file, copy it to your
desktop. Now you will need a program that can "unzip" or decompress
files. Examples would be WinZip, WinRAR, WinACE, or my favorite 7-Zip.
If you don't have any of these, head over to www.7-zip.org and download
and install it.

Now back to the file on your desktop. You are going to need to right
click on the file and select extract file here (or open it with your
Extraction Utility and extract it). Now copy this file into this
directory: C:\Windows\System32\ . If it gives you an error, you may
need to rename the existing file and quickly paste the new one after you
have changed the name of the existing one.

Two, I see you tried to update your chipset drivers as well as made sure
you have all of the updates. That blasts that option, but we may need to
do some registry editing if one of these two options don't work. If the
first option above didn't work, you can try this:

Repair your Windows XP Installation. You are going to need to boot off
the Windows XP CD. To do this, you will need to enter the BIOS and set
the CD-Rom as the first boot device. The BIOS is only accessible when
your computer is starting up (before Windows loads). Right after
choosing to restart the computer and Windows exists, enter the BIOS by
pressing the esc key only if there is an OEM logo such as Dell or HP,
then press whatever the screen says to enter the BIOS or Setup (The
three most common keys are the DEL key, F1, and F2). Once in the BIOS,
you are going to look for boot order or boot sequence or something like
that. Do NOT change anything else other than this. Once oyu have done
this, choose to save and exit. Now the computer will restart (and you
should have your Windows XP CD in the CD-ROM by now) and boot off the
Windows XP CD. It will offer to Install or Recovery Console. Select
Install, it will find your existing installtion and then offer to
Repair. Press R to repair and it will do everything for you from there.
Once it is done, take the CD-ROM out and reboot. Now see if everything
works for you. If it does, you can go back into the BIOS and set the
harddrive as the first boot device

If this doesn't work, we'll see what we can do.

----
Nathan McNulty


Barbara wrote:
Thanks. I took a look at all of the links and information
on that site, but I didn't see anything to help me if
Device Manager won't even open. It just explained how to
use DM to do various things.

I have also tried a few more things which were suggested
by friends and posted the results and screenshots at:

http://www.deadjournal.com/users/ame...se/132119.html

Any other ideas?

--Barbara


-----Original Message-----
Barbara, check at Kelly's http://www.kellys-korner-

xp.com/xp_abc.htm

Select D and scroll to Device
Manager.
"Barbara" wrote in message
...

I've been trying to install my Kodak digital camera so I
can transfer pictures, but the camera isn't being
detected. As this is the first USB device I have tried
installing on my computer, I tried to go to the Device
Manager to inspect the USB drivers, but Device Manager
won't open. I get an error saying that the snap-in

failed

to initialize. You can see screenshots in my a


href="http://www.deadjournal.com/users/amethystrose/132119.

html"Journal Entry/a about the issues I'm having as
well as a few things I've already tried.

I am using the Administrator account on the machine, and
I'm running Windows XP Pro version 2002. Windows Update
claims there are no more available patches for my

machine.

Thanks.

--Barbara


.

Here is what we are going to try. We are going to replace the Device
Manager file with the original from the CD.

Put your Windows XP CD into the CD Drive. Navigate onto the CD and into
the folder named i386. Now there will be a lot of files in there, but
you are going to look for one called "devmgmt.ms_". You can just type
the letter d and it will take you to the first file that starts with the
letter d, then look from there. Once you find the file, copy it to your
desktop. Now you will need a program that can "unzip" or decompress
files. Examples would be WinZip, WinRAR, WinACE, or my favorite 7-Zip.
If you don't have any of these, head over to www.7-zip.org and download
and install it.

Now back to the file on your desktop. You are going to need to right
click on the file and select extract file here (or open it with your
Extraction Utility and extract it). Now copy this file into this
directory: C:\Windows\System32\ . If it gives you an error, you may
need to rename the existing file and quickly paste the new one after you
have changed the name of the existing one.

Two, I see you tried to update your chipset drivers as well as made sure
you have all of the updates. That blasts that option, but we may need to
do some registry editing if one of these two options don't work. If the
first option above didn't work, you can try this:

Repair your Windows XP Installation. You are going to need to boot off
the Windows XP CD. To do this, you will need to enter the BIOS and set
the CD-Rom as the first boot device. The BIOS is only accessible when
your computer is starting up (before Windows loads). Right after
choosing to restart the computer and Windows exists, enter the BIOS by
pressing the esc key only if there is an OEM logo such as Dell or HP,
then press whatever the screen says to enter the BIOS or Setup (The
three most common keys are the DEL key, F1, and F2). Once in the BIOS,
you are going to look for boot order or boot sequence or something like
that. Do NOT change anything else other than this. Once oyu have done
this, choose to save and exit. Now the computer will restart (and you
should have your Windows XP CD in the CD-ROM by now) and boot off the
Windows XP CD. It will offer to Install or Recovery Console. Select
Install, it will find your existing installtion and then offer to
Repair. Press R to repair and it will do everything for you from there.
Once it is done, take the CD-ROM out and reboot. Now see if everything
works for you. If it does, you can go back into the BIOS and set the
harddrive as the first boot device

If this doesn't work, we'll see what we can do.

----
Nathan McNulty


Barbara wrote:
Thanks. I took a look at all of the links and information
on that site, but I didn't see anything to help me if
Device Manager won't even open. It just explained how to
use DM to do various things.

I have also tried a few more things which were suggested
by friends and posted the results and screenshots at:

http://www.deadjournal.com/users/ame...se/132119.html

Any other ideas?

--Barbara


-----Original Message-----
Barbara, check at Kelly's http://www.kellys-korner-

xp.com/xp_abc.htm

Select D and scroll to Device
Manager.
"Barbara" wrote in message
...

I've been trying to install my Kodak digital camera so I
can transfer pictures, but the camera isn't being
detected. As this is the first USB device I have tried
installing on my computer, I tried to go to the Device
Manager to inspect the USB drivers, but Device Manager
won't open. I get an error saying that the snap-in

failed

to initialize. You can see screenshots in my a


href="http://www.deadjournal.com/users/amethystrose/132119.

html"Journal Entry/a about the issues I'm having as
well as a few things I've already tried.

I am using the Administrator account on the machine, and
I'm running Windows XP Pro version 2002. Windows Update
claims there are no more available patches for my

machine.

Thanks.

--Barbara


.

Barbara, check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm
Select D and scroll to Device
Manager.
"Barbara" wrote in message
...
I've been trying to install my Kodak digital camera so I
can transfer pictures, but the camera isn't being
detected. As this is the first USB device I have tried
installing on my computer, I tried to go to the Device
Manager to inspect the USB drivers, but Device Manager
won't open. I get an error saying that the snap-in failed
to initialize. You can see screenshots in my a
href="http://www.deadjournal.com/users/amethystrose/132119.
html"Journal Entry/a about the issues I'm having as
well as a few things I've already tried.

I am using the Administrator account on the machine, and
I'm running Windows XP Pro version 2002. Windows Update
claims there are no more available patches for my machine.

Thanks.

--Barbara

Barbara, check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm
Select D and scroll to Device
Manager.
"Barbara" wrote in message
...
I've been trying to install my Kodak digital camera so I
can transfer pictures, but the camera isn't being
detected. As this is the first USB device I have tried
installing on my computer, I tried to go to the Device
Manager to inspect the USB drivers, but Device Manager
won't open. I get an error saying that the snap-in failed
to initialize. You can see screenshots in my a
href="http://www.deadjournal.com/users/amethystrose/132119.
html"Journal Entry/a about the issues I'm having as
well as a few things I've already tried.

I am using the Administrator account on the machine, and
I'm running Windows XP Pro version 2002. Windows Update
claims there are no more available patches for my machine.

Thanks.

--Barbara

Barbara, check at Kelly's http://www.kellys-korner-xp.com/xp_abc.htm
Select D and scroll to Device
Manager.
"Barbara" wrote in message
...
I've been trying to install my Kodak digital camera so I
can transfer pictures, but the camera isn't being
detected. As this is the first USB device I have tried
installing on my computer, I tried to go to the Device
Manager to inspect the USB drivers, but Device Manager
won't open. I get an error saying that the snap-in failed
to initialize. You can see screenshots in my a
href="http://www.deadjournal.com/users/amethystrose/132119.
html"Journal Entry/a about the issues I'm having as
well as a few things I've already tried.

I am using the Administrator account on the machine, and
I'm running Windows XP Pro version 2002. Windows Update
claims there are no more available patches for my machine.

Thanks.

--Barbara