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#1
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Data errors on HP Mydrive NAS
I have a strange issue with a HP Mydrive "World edition" connected to
ethernet. Files copied to this drive sometimes get corrupted, in a very specific pattern. We cannot reproduce this corruption with smaller files, less than 2 MB, but with files 20 MB it occurs in 80% of copies. I copy the files by drag & drop from Explorer, or by copy / v command, results are same. More over, copy /v does not find any error. Then I run fc /b copy original and it finds differences. In a ~ 20 MB file, there are few bytes (1 to 6) with one bit (same in all cases) stuck in "1". The drive sits in a conditioned server closet. What can cause this? Should I look for electrical interference, magnetic field and so on? Can you recommend a good disk test for revealing data corruptions? Regards, -- pa |
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#2
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Data errors on HP Mydrive NAS
"Pavel A." wrote in
: I have a strange issue with a HP Mydrive "World edition" connected to ethernet. Files copied to this drive sometimes get corrupted, in a very specific pattern. We cannot reproduce this corruption with smaller files, less than 2 MB, but with files 20 MB it occurs in 80% of copies. I copy the files by drag & drop from Explorer, or by copy / v command, results are same. More over, copy /v does not find any error. Then I run fc /b copy original and it finds differences. In a ~ 20 MB file, there are few bytes (1 to 6) with one bit (same in all cases) stuck in "1". The drive sits in a conditioned server closet. What can cause this? Should I look for electrical interference, magnetic field and so on? Can you recommend a good disk test for revealing data corruptions? Regards, -- pa Ethernet is a serial medium that is well checksumed, so it is unlikely that the network is causing this problem. My bet would be a loose data bit connection somewhere between the NIC and the hard drive inside the NAS. It sounds like you need to replace your NAS. HTH, John |
#3
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Data errors on HP Mydrive NAS
John Wunderlich wrote:
"Pavel A." wrote in : I have a strange issue with a HP Mydrive "World edition" connected to ethernet. Files copied to this drive sometimes get corrupted, in a very specific pattern. We cannot reproduce this corruption with smaller files, less than 2 MB, but with files 20 MB it occurs in 80% of copies. I copy the files by drag & drop from Explorer, or by copy / v command, results are same. More over, copy /v does not find any error. Then I run fc /b copy original and it finds differences. In a ~ 20 MB file, there are few bytes (1 to 6) with one bit (same in all cases) stuck in "1". The drive sits in a conditioned server closet. What can cause this? Should I look for electrical interference, magnetic field and so on? Can you recommend a good disk test for revealing data corruptions? Regards, -- pa Ethernet is a serial medium that is well checksumed, so it is unlikely that the network is causing this problem. My bet would be a loose data bit connection somewhere between the NIC and the hard drive inside the NAS. It sounds like you need to replace your NAS. HTH, John It could be RAM somewhere in the path to the platters. Say, the cache RAM on the hard drive inside the NAS itself could be bad. Perhaps a hard drive diagnostic, and slaving the drive to an existing computer, would make it possible to test for that. The NAS itself may be a small computer, with its own RAM, which would give another place for problems to occur. Robust designs would do self-test at startup and not start if a problem was detected. Or, to give better run-time protection, having ECC on RAM would help detect things such as stuck bits in any RAM being used. Paul |
#4
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Data errors on HP Mydrive NAS
Thanks. This kind of confirms my thoughts. The errors occurs on the path
from RAM (cache) to the disk drive, otherwise copy /v would fail earlier. But OTOH, we consumers like our CE stuff to be dirt cheap... so we get what we paid for. --pa "Paul" wrote in message ... John Wunderlich wrote: "Pavel A." wrote in : I have a strange issue with a HP Mydrive "World edition" connected to ethernet. Files copied to this drive sometimes get corrupted, in a very specific pattern. We cannot reproduce this corruption with smaller files, less than 2 MB, but with files 20 MB it occurs in 80% of copies. I copy the files by drag & drop from Explorer, or by copy / v command, results are same. More over, copy /v does not find any error. Then I run fc /b copy original and it finds differences. In a ~ 20 MB file, there are few bytes (1 to 6) with one bit (same in all cases) stuck in "1". The drive sits in a conditioned server closet. What can cause this? Should I look for electrical interference, magnetic field and so on? Can you recommend a good disk test for revealing data corruptions? Regards, -- pa Ethernet is a serial medium that is well checksumed, so it is unlikely that the network is causing this problem. My bet would be a loose data bit connection somewhere between the NIC and the hard drive inside the NAS. It sounds like you need to replace your NAS. HTH, John It could be RAM somewhere in the path to the platters. Say, the cache RAM on the hard drive inside the NAS itself could be bad. Perhaps a hard drive diagnostic, and slaving the drive to an existing computer, would make it possible to test for that. The NAS itself may be a small computer, with its own RAM, which would give another place for problems to occur. Robust designs would do self-test at startup and not start if a problem was detected. Or, to give better run-time protection, having ECC on RAM would help detect things such as stuck bits in any RAM being used. Paul |
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