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Generic USB Human Interface Drivers



 
 
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  #1  
Old December 16th 12, 08:58 PM posted to microsoft.public.windowsxp.help_and_support
Andrew Wilson
external usenet poster
 
Posts: 82
Default Generic USB Human Interface Drivers

Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and mouse
doesn't work though and is not listed on Logitech's website. The keyboard
and mouse came with the computer and plug directly into the USB ports i.e no
additional lead needed for the 'Connect' button. There was no CD either so I
assume that WinXP had a driver for it. No WinXP CD either and I had to make
two recovery disks for it some time ago.
Serial Keyboard and Mouse added by me recently to get the system going and
both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up a
'Found New Hardware' box and in Device Manager there are three entries with
USB Human Interface Device with exclamation marks at the side. Clicking on
these and selecting Update Driver doesn't work because the system searches
for a driver but can't find one. Could these missing drivers possibly be on
my copy of Windows XP disc?
Any advice please?
Thanks
Andrew


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  #2  
Old December 16th 12, 09:29 PM posted to microsoft.public.windowsxp.help_and_support
dadiOH[_2_]
external usenet poster
 
Posts: 1,020
Default Generic USB Human Interface Drivers

Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect' button.
There was no CD either so I assume that WinXP had a driver for it. No
WinXP CD either and I had to make two recovery disks for it some time
ago. Serial Keyboard and Mouse added by me recently to get the system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew


Check the BIOS to make sure USB is enabled properly. Have you checked
Device Manager to see if any of the USB entries have a problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse features
or one key whatever but you don't need them, best avoided IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net


  #3  
Old December 18th 12, 09:16 PM posted to microsoft.public.windowsxp.help_and_support
Andrew Wilson
external usenet poster
 
Posts: 82
Default Generic USB Human Interface Drivers


"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect' button.
There was no CD either so I assume that WinXP had a driver for it. No
WinXP CD either and I had to make two recovery disks for it some time
ago. Serial Keyboard and Mouse added by me recently to get the system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew


Check the BIOS to make sure USB is enabled properly. Have you checked
Device Manager to see if any of the USB entries have a problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse features
or one key whatever but you don't need them, best avoided IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net

dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get it to
work and installed another newer Logitech Keyboard & Mouse with a USB
receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so not
batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from the
Logitech CD produces no results so what do I next please apart from throwing
whole lot through the window?
Thanks
Andrew




  #4  
Old December 19th 12, 12:52 PM posted to microsoft.public.windowsxp.help_and_support
dadiOH[_2_]
external usenet poster
 
Posts: 1,020
Default Generic USB Human Interface Drivers

Andrew Wilson wrote:

Thanks for this. Have checked BIOS and everything USB is enabled which
should be.


Have ditched the old keyboard and mouse however because I couldn't
get it to work and installed another newer Logitech Keyboard & Mouse
with a USB receiver cable.


USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up
so not batteries.


In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from
the Logitech CD produces no results so what do I next please apart
from throwing whole lot through the window?


First, make an image of your system or do whatever you do to restore the
system if you muck it up.

As for what you can do to fix your problem, I have no idea but if it were me
here are some things I'd be checking/doing in no paricular order...

1. Plug your stuff into different USB ports. Use ports directly on the
computer, not an extension hub.

2. Check the Logitech support site for info re your specific model (which
is?). If no help, call or write them. They also have a program at the site
to check the connectivity of KB/mouse.

3. If you have other USB devices, unplug them all and reboot. If the KB/
mouse now work, plug in the other devices one by one- rebooting each time -
to find the conflict.

4. Via Device manager, uninstall the USB entries marked as having a problem.
Reboot and the Windows "Found New Hardware" applet should start. And yes,
the Windows install CD contains drivers.


--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net


  #5  
Old December 21st 12, 05:05 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Generic USB Human Interface Drivers

"Andrew Wilson" wrote in message
...

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect'
button.
There was no CD either so I assume that WinXP had a driver for it.
No
WinXP CD either and I had to make two recovery disks for it some
time
ago. Serial Keyboard and Mouse added by me recently to get the
system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring
up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at
the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew


Check the BIOS to make sure USB is enabled properly. Have you
checked Device Manager to see if any of the USB entries have a
problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse
features or one key whatever but you don't need them, best avoided
IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net

dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get
it to work and installed another newer Logitech Keyboard & Mouse with
a USB receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so
not batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from
the Logitech CD produces no results so what do I next please apart
from throwing whole lot through the window?
Thanks
Andrew


In addition to dadiOH's suggestions, also do this... turn off the
computer completely... shut down Windows and power down the system.
Unplug the computer from the wall power outlet. If it is a laptop, also
remove the battery. Press and hold the power button on the computer
(the button you use to turn it on). Hold the power button in for at
least 30 seconds. This "re-sets" the hardware. Then plug the computer
back in (re-insert the battery too, if a laptop), and try the USB
peripherals again. Continue with dadiOH's suggestions as needed.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #6  
Old December 21st 12, 05:05 PM posted to microsoft.public.windowsxp.help_and_support
glee
external usenet poster
 
Posts: 1,794
Default Generic USB Human Interface Drivers

"Andrew Wilson" wrote in message
...

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect'
button.
There was no CD either so I assume that WinXP had a driver for it.
No
WinXP CD either and I had to make two recovery disks for it some
time
ago. Serial Keyboard and Mouse added by me recently to get the
system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring
up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at
the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew


Check the BIOS to make sure USB is enabled properly. Have you
checked Device Manager to see if any of the USB entries have a
problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse
features or one key whatever but you don't need them, best avoided
IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net

dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get
it to work and installed another newer Logitech Keyboard & Mouse with
a USB receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so
not batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from
the Logitech CD produces no results so what do I next please apart
from throwing whole lot through the window?
Thanks
Andrew


In addition to dadiOH's suggestions, also do this... turn off the
computer completely... shut down Windows and power down the system.
Unplug the computer from the wall power outlet. If it is a laptop, also
remove the battery. Press and hold the power button on the computer
(the button you use to turn it on). Hold the power button in for at
least 30 seconds. This "re-sets" the hardware. Then plug the computer
back in (re-insert the battery too, if a laptop), and try the USB
peripherals again. Continue with dadiOH's suggestions as needed.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

  #7  
Old December 28th 12, 01:02 AM posted to microsoft.public.windowsxp.help_and_support
Andrew Wilson
external usenet poster
 
Posts: 82
Default Generic USB Human Interface Drivers


"glee" wrote in message
...
"Andrew Wilson" wrote in message
...

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect' button.
There was no CD either so I assume that WinXP had a driver for it. No
WinXP CD either and I had to make two recovery disks for it some time
ago. Serial Keyboard and Mouse added by me recently to get the system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Check the BIOS to make sure USB is enabled properly. Have you checked
Device Manager to see if any of the USB entries have a problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse
features or one key whatever but you don't need them, best avoided IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net

dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get it
to work and installed another newer Logitech Keyboard & Mouse with a USB
receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so
not batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from the
Logitech CD produces no results so what do I next please apart from
throwing whole lot through the window?
Thanks
Andrew


In addition to dadiOH's suggestions, also do this... turn off the computer
completely... shut down Windows and power down the system. Unplug the
computer from the wall power outlet. If it is a laptop, also remove the
battery. Press and hold the power button on the computer (the button you
use to turn it on). Hold the power button in for at least 30 seconds.
This "re-sets" the hardware. Then plug the computer back in (re-insert
the battery too, if a laptop), and try the USB peripherals again.
Continue with dadiOH's suggestions as needed.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

Thanks Glenn and dadiOH for your suggestions but unfortunately nothing has
worked. The USB TV and memory sticks still work in USB ports so there is
nothing wrong with the USB system (I think!).
I still get yellow exclamation marks at the side of USB Human Interface
Devices in Device Manager and when I try to update the drivers get a 'Code
39' every time. I've also deleted the devices and rebooted and Windows said
that it has found new hardware but then i get a pop up which says that there
is a problem with the device so I'm stuck.
I had to make two rescue disks for the system and am wondering if I could
use these to put a fresh copy of Windows over the other one i.e not lose any
documents, emails etc or would this do a clean install (which I don't really
want at this stage)?
In the next couple of days I'm going to install Norton Ghost and do an image
to a spare hard drive and if you could offer me any more suggestions before
this I would be most grateful.
Thanks
Andrew


  #8  
Old December 28th 12, 11:27 AM posted to microsoft.public.windowsxp.help_and_support
dadiOH[_2_]
external usenet poster
 
Posts: 1,020
Default Generic USB Human Interface Drivers

Andrew Wilson wrote:

I had to make two rescue disks for the system and am wondering if I
could use these to put a fresh copy of Windows over the other one i.e
not lose any documents, emails etc or would this do a clean install
(which I don't really want at this stage)?


Either way is possible, it depends upon what the rescue disk is. How did
you make it? With what?

In the next couple of days I'm going to install Norton Ghost and do
an image to a spare hard drive and if you could offer me any more
suggestions before this I would be most grateful.


You know you can use the XP install disc to do a repair install, right? If
not, research it. Doing so will retain all your stuff including programs.

You can also reinstall Windows, making another install of it; i.e., winding
up with two versions. Best on a different hard drive but can be done to the
same hard drive either in a different partition or the same one. You would
wind up with a boot menu allowing you to choose which Windows to boot. This
will keep all your stuff including emails but the programs won't be
"installed"; nevertheless, most of them will run just fine, making whatever
registry entries it wants at the first run. If the program had a "key", you
would have to provide it. The emails will still exist but they won't be in
the new OE; to get them there, delete all the new .dbx files and replace
them with the old ones.

Obviously, you can also just reinstall Windows "over the top". That will
also keep all your files and programs, exactly like the above, as long as
you choose "keep existing files" (no format) at the start of the install.
No boot menu with this.

If it were me, I'd make an image, try a repair install and leave a full
install as a last resort.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net


  #9  
Old December 28th 12, 12:28 PM posted to microsoft.public.windowsxp.help_and_support
Andrew Wilson
external usenet poster
 
Posts: 82
Default Generic USB Human Interface Drivers


"dadiOH" wrote in message
...
Andrew Wilson wrote:

I had to make two rescue disks for the system and am wondering if I
could use these to put a fresh copy of Windows over the other one i.e
not lose any documents, emails etc or would this do a clean install
(which I don't really want at this stage)?


Either way is possible, it depends upon what the rescue disk is. How did
you make it? With what?

In the next couple of days I'm going to install Norton Ghost and do
an image to a spare hard drive and if you could offer me any more
suggestions before this I would be most grateful.


You know you can use the XP install disc to do a repair install, right?
If not, research it. Doing so will retain all your stuff including
programs.

You can also reinstall Windows, making another install of it; i.e.,
winding up with two versions. Best on a different hard drive but can be
done to the same hard drive either in a different partition or the same
one. You would wind up with a boot menu allowing you to choose which
Windows to boot. This will keep all your stuff including emails but the
programs won't be "installed"; nevertheless, most of them will run just
fine, making whatever registry entries it wants at the first run. If the
program had a "key", you would have to provide it. The emails will still
exist but they won't be in the new OE; to get them there, delete all the
new .dbx files and replace them with the old ones.

Obviously, you can also just reinstall Windows "over the top". That will
also keep all your files and programs, exactly like the above, as long as
you choose "keep existing files" (no format) at the start of the install.
No boot menu with this.

If it were me, I'd make an image, try a repair install and leave a full
install as a last resort.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net

dadiOH
Thanks for your reply.
The system (Advent) came preloaded with Windows XP and the USB keyboard and
mouse came with the bundle. Must have been a cheap system as I was called
round to make the recovery disks from a prompt on the system but I can't
remember what I did or how I did it. There isn't a full install disk with
it.
That's why I asked if it would be possible to do a repair from a recovery
disk rather than a clean install which I don't want.
In the next few days I'll do a Norton Ghost onto a spare seperate hard drive
and then try and do a repair on the problemmatic incumbent hard drive.
Thanks again
Andrew


  #10  
Old December 28th 12, 08:38 PM posted to microsoft.public.windowsxp.help_and_support
dadiOH[_2_]
external usenet poster
 
Posts: 1,020
Default Generic USB Human Interface Drivers

Andrew Wilson wrote:
"dadiOH" wrote in message
...
Andrew Wilson wrote:

I had to make two rescue disks for the system and am wondering if I
could use these to put a fresh copy of Windows over the other one
i.e not lose any documents, emails etc or would this do a clean
install (which I don't really want at this stage)?


Either way is possible, it depends upon what the rescue disk is. How did
you make it? With what?

In the next couple of days I'm going to install Norton Ghost and do
an image to a spare hard drive and if you could offer me any more
suggestions before this I would be most grateful.


You know you can use the XP install disc to do a repair install,
right? If not, research it. Doing so will retain all your stuff
including programs.

You can also reinstall Windows, making another install of it; i.e.,
winding up with two versions. Best on a different hard drive but
can be done to the same hard drive either in a different partition
or the same one. You would wind up with a boot menu allowing you to
choose which Windows to boot. This will keep all your stuff
including emails but the programs won't be "installed";
nevertheless, most of them will run just fine, making whatever
registry entries it wants at the first run. If the program had a
"key", you would have to provide it. The emails will still exist
but they won't be in the new OE; to get them there, delete all the
new .dbx files and replace them with the old ones. Obviously, you can
also just reinstall Windows "over the top". That
will also keep all your files and programs, exactly like the above,
as long as you choose "keep existing files" (no format) at the start
of the install. No boot menu with this.

If it were me, I'd make an image, try a repair install and leave a
full install as a last resort.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net

dadiOH
Thanks for your reply.
The system (Advent) came preloaded with Windows XP and the USB
keyboard and mouse came with the bundle. Must have been a cheap
system as I was called round to make the recovery disks from a prompt
on the system but I can't remember what I did or how I did it. There
isn't a full install disk with it.
That's why I asked if it would be possible to do a repair from a
recovery disk rather than a clean install which I don't want.
In the next few days I'll do a Norton Ghost onto a spare seperate
hard drive and then try and do a repair on the problemmatic incumbent
hard drive. Thanks again
Andrew


It sounds like the "recovery" disk will be one that puts things back as they
were when you made it. Which is normal. IOW, anything since then would be
gone so be sure your image is good before you do the "recovery".

Also be sure that you can get individual files and folders - directory trees
too - from your image using Ghost (it seems you can, see URLs). Do that
before the recovery in case it wipes your stuff which it probably will.

http://community.norton.com/t5/Other...up/td-p/212388

http://community.norton.com/t5/Other...re/td-p/165231

http://www.dummies.com/how-to/conten...ton-ghost.html
--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net


  #11  
Old January 3rd 13, 01:12 AM posted to microsoft.public.windowsxp.help_and_support
Andrew Wilson
external usenet poster
 
Posts: 82
Default Generic USB Human Interface Drivers



It sounds like the "recovery" disk will be one that puts things back as
they were when you made it. Which is normal. IOW, anything since then
would be gone so be sure your image is good before you do the "recovery".

Also be sure that you can get individual files and folders - directory
trees too - from your image using Ghost (it seems you can, see URLs). Do
that before the recovery in case it wipes your stuff which it probably
will.

http://community.norton.com/t5/Other...up/td-p/212388

http://community.norton.com/t5/Other...re/td-p/165231

http://www.dummies.com/how-to/conten...ton-ghost.html
--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net

Put in another hard drive, did a ghost and was successful. Forget this for a
moment please.

Luckily the Recovery CD had a 'non-destructive system recovery' option which
meant that it should just put a fresh copy of WinXP over the old one which
preserves the users files, programs and emails so I ran this and happily the
USB mouse and keyboard now work (problem solved I thought!).
Another problem has arisen though.
When the computer boots up it now just puts up a newly installed copy of
WinXP without any users files, programs and emails (recovery partition?) so
I don't know what has gone wrong.

In Device Manager disk C and D is showing with:
Disk C just showing a basic copy of Windows XP with no users files, programs
and emails.
Disk D contains the users files, programs and emails as before.
It looks like the system is booting from C whereas I want it to boot from D
but in BIOS the two disks are shown as RAID_0, I think and there is not an
option to boot from either Disk C or Disk D.

I may be a dummy but is there anyway I could get the system to boot from
Disk D instead of Disk C?
There are two 250GB hard drives inside the computer. If there is no way to
get the system to boot from Disk D would uncoupling one of the drives
possibly work?
Many thanks
Andrew







  #12  
Old January 3rd 13, 04:01 PM posted to microsoft.public.windowsxp.help_and_support
dadiOH[_2_]
external usenet poster
 
Posts: 1,020
Default Generic USB Human Interface Drivers

Andrew Wilson wrote:

Luckily the Recovery CD had a 'non-destructive system recovery'
option which meant that it should just put a fresh copy of WinXP over
the old one which preserves the users files, programs and emails so I
ran this and happily the USB mouse and keyboard now work (problem
solved I thought!).


Another problem has arisen though.
When the computer boots up it now just puts up a newly installed copy
of WinXP without any users files, programs and emails (recovery
partition?) so I don't know what has gone wrong.

In Device Manager disk C and D is showing with:
Disk C just showing a basic copy of Windows XP with no users files,
programs and emails.
Disk D contains the users files, programs and emails as before.
It looks like the system is booting from C whereas I want it to boot
from D but in BIOS the two disks are shown as RAID_0, I think and
there is not an option to boot from either Disk C or Disk D.


How are you getting Device Manager to show you drive letters and contents?
Computer Management/Disk Management will show drive letters, did you mean
that? However, Computer Management/Disk Management won't show
contents...how did you get that?
______________

I may be a dummy but is there anyway I could get the system to boot
from Disk D instead of Disk C?
There are two 250GB hard drives inside the computer. If there is no
way to get the system to boot from Disk D would uncoupling one of the
drives possibly work?
Many thanks
Andrew


I assume that was your original OS, correct? If so then either...
a) you did not tell the recovery disc where to install XP, or...
b) the recovery disc is hard wired to always use C:

If it was a) just do it again but specify drive D: as the location. After
doing so successfully, you can just delete all Windows folders from C:

If it was b), booting from drive D: will do you no good as that has the
Windows install that was messed up in the first place.
_________________

However, booting from the new XP install on C: shouldn't be much of a
problem.

Even though your installed programs are not wired into the C: registry, most
will run just fine. If they need registry entries, they will create them
the first time you run them; however, you would have to reset any options
within the program(s) if you changed them from the default; additionally,
any programs that required you to enter a key would agan ask for the key.

Your personal stuff on D: is just as availble to you if you boot from C: as
it is if you boot from D:

All your emails still exist on D: too, but the new OE on C: doesn't know
about them. The simplest way to solve that is to use the OE on D: To do
that, find msimn.exe on D: - should be at "D:\Program Files\Outlook
Express\msimn.exe"- and use it.

Assuming you are booting from C:, does the Start/Programs menu contain the
programs you added on D:? Probably doesn't and those could be copied to the
relavent location on C: too. However, a greater problem might be with the
stuff in D:\Documents and Settings.
________________

No doubt your best solution is to get an "over the top" install of XP onto
D:. If your situation is b) above, I'm not quite sure how to accomplish
that. If it were me, I think I'd try physically swapping C: and D: data
cables and redoing your recovery disk. Afterwards, use Computer
Management/Disk Management to change C: to D:, shut down swap C: and D:
drives again.

Please understand I'm just sort of mulling over possibilities in this
section. Doing the above might require a boot.ini file in the root of C:
When Windows is starting up, it uses that file to determine the location of
Windows. It follows this format:
http://thestarman.pcministry.com/asm/mbr/bootini.htm

I am not sure what your recovery disk is...it *sounds* as if it was provided
by the computer manufacturer to restore the computer software to the
condition it was when you bought it. However, since it had a
'non-destructive system recovery' option, it sounds as if it has a
plain-Jane XP install too complete with recovery console. If that is the
case, it should also have the FIXMBR and FIXBOOT commands as well, both of
which might be needed.
http://pcsupport.about.com/od/termsf/p/fixboot.htm
http://pcsupport.about.com/od/termsf/p/fixmbr.htm

Note that I haven't commented on what effect your RAID might have as I have
zero knowledge of it.

Finally, if everything works fine as it is now, don't mess with it.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net


  #13  
Old January 9th 13, 03:01 PM posted to microsoft.public.windowsxp.help_and_support
Andrew Wilson
external usenet poster
 
Posts: 82
Default Generic USB Human Interface Drivers

dadiOH
Many thanks for your suggestions. I have tried everything you suggested with
no luck. The system is messed up big time. I have bitten the bullet and
split the two RAID hard drives which obviously wipes the disks. I have set
the system to boot from CD and have put a Win XP installation disk in. The
disk runs OK and installs the drivers but when it comes to the point where
it asks which hard drive you want to install to three hard drives (the two
previous RAID drives plus my hard drive) are showing but are unrecognised
and if I try to continue by pressing ENTER I get a blue screen.
Could it be that:
1) Win XP needs drivers for SATA hard disks before installation and if so
how do I achieve this?
2) The hard disks need formatting but how do I do this with no operating
system in place?
Thanks for your time.
Andrew


  #14  
Old January 9th 13, 05:40 PM posted to microsoft.public.windowsxp.help_and_support
dadiOH[_2_]
external usenet poster
 
Posts: 1,020
Default Generic USB Human Interface Drivers

Andrew Wilson wrote:
dadiOH
Many thanks for your suggestions. I have tried everything you
suggested with no luck. The system is messed up big time. I have
bitten the bullet and split the two RAID hard drives which obviously
wipes the disks. I have set the system to boot from CD and have put a
Win XP installation disk in. The disk runs OK and installs the
drivers but when it comes to the point where it asks which hard drive
you want to install to three hard drives (the two previous RAID
drives plus my hard drive) are showing but are unrecognised and if I
try to continue by pressing ENTER I get a blue screen. Could it be that:
1) Win XP needs drivers for SATA hard disks before installation and
if so how do I achieve this?


Yes, could be, did you ever install such? Normally, they would be on the
disk that came with the mother board but you should also be able to find
them at the mobo manufacturer's site or that of the system manufacturer
(Dell, HP, etc.).

Read some of these...
http://www.google.com/#hl=en&tbo=d&o...=874&bih=54 4

Especially these...
http://en.kioskea.net/faq/2544-insta...ata-hard-drive
http://news.softpedia.com/news/Insta...F6-47807.shtml

2) The hard disks need formatting but how do I do this with no
operating system in place?


You do it from the XP install CD.
http://support.microsoft.com/kb/313348

I *STRONGLY* suggest that you disconnect the two other drives before
formatting or installing; that way, only the pertinent drive is available.



--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net


  #15  
Old January 10th 13, 06:02 PM posted to microsoft.public.windowsxp.help_and_support
Andrew Wilson
external usenet poster
 
Posts: 82
Default Generic USB Human Interface Drivers


"dadiOH" wrote in message
...
Andrew Wilson wrote:
dadiOH
Many thanks for your suggestions. I have tried everything you
suggested with no luck. The system is messed up big time. I have
bitten the bullet and split the two RAID hard drives which obviously
wipes the disks. I have set the system to boot from CD and have put a
Win XP installation disk in. The disk runs OK and installs the
drivers but when it comes to the point where it asks which hard drive
you want to install to three hard drives (the two previous RAID
drives plus my hard drive) are showing but are unrecognised and if I
try to continue by pressing ENTER I get a blue screen. Could it be that:
1) Win XP needs drivers for SATA hard disks before installation and
if so how do I achieve this?


Yes, could be, did you ever install such? Normally, they would be on the
disk that came with the mother board but you should also be able to find
them at the mobo manufacturer's site or that of the system manufacturer
(Dell, HP, etc.).

Read some of these...
http://www.google.com/#hl=en&tbo=d&o...=874&bih=54 4

Especially these...
http://en.kioskea.net/faq/2544-insta...ata-hard-drive
http://news.softpedia.com/news/Insta...F6-47807.shtml

2) The hard disks need formatting but how do I do this with no
operating system in place?


You do it from the XP install CD.
http://support.microsoft.com/kb/313348

I *STRONGLY* suggest that you disconnect the two other drives before
formatting or installing; that way, only the pertinent drive is available.



--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net

dadiOH
Sorry to bother you again.
I have read all the information that you kindly provided. I have isolated
all the hard drives except one but am having terrible trouble finding Win XP
SATA (not RAID) drivers for the machine.
The computer in question is an Advent T9208 which I have established has an
MS 7187 motherboard. The Advent site doesn't list this model and the MSI
site keeps telling me that the MS 7187 doesn't exist or gives no results.
There are other places but these are offering Win XP SATA RAID drivers which
I don't want.
Do you know of a website that will just give me Win XP SATA (not RAID)
drivers that I can put on a floppy and install when Windows starts loading
drivers.
Many thanks
Andrew


 




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