Generic USB Human Interface Drivers

Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and mouse
doesn't work though and is not listed on Logitech's website. The keyboard
and mouse came with the computer and plug directly into the USB ports i.e no
additional lead needed for the 'Connect' button. There was no CD either so I
assume that WinXP had a driver for it. No WinXP CD either and I had to make
two recovery disks for it some time ago.
Serial Keyboard and Mouse added by me recently to get the system going and
both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up a
'Found New Hardware' box and in Device Manager there are three entries with
USB Human Interface Device with exclamation marks at the side. Clicking on
these and selecting Update Driver doesn't work because the system searches
for a driver but can't find one. Could these missing drivers possibly be on
my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect' button.
There was no CD either so I assume that WinXP had a driver for it. No
WinXP CD either and I had to make two recovery disks for it some time
ago. Serial Keyboard and Mouse added by me recently to get the system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Check the BIOS to make sure USB is enabled properly. Have you checked
Device Manager to see if any of the USB entries have a problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse features
or one key whatever but you don't need them, best avoided IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect' button.
There was no CD either so I assume that WinXP had a driver for it. No
WinXP CD either and I had to make two recovery disks for it some time
ago. Serial Keyboard and Mouse added by me recently to get the system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Check the BIOS to make sure USB is enabled properly. Have you checked
Device Manager to see if any of the USB entries have a problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse features
or one key whatever but you don't need them, best avoided IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net
dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get it to
work and installed another newer Logitech Keyboard & Mouse with a USB
receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so not
batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from the
Logitech CD produces no results so what do I next please apart from throwing
whole lot through the window?
Thanks
Andrew

Andrew Wilson wrote:

Thanks for this. Have checked BIOS and everything USB is enabled which
should be.

Have ditched the old keyboard and mouse however because I couldn't
get it to work and installed another newer Logitech Keyboard & Mouse
with a USB receiver cable.

USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up
so not batteries.

In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from
the Logitech CD produces no results so what do I next please apart
from throwing whole lot through the window?

First, make an image of your system or do whatever you do to restore the
system if you muck it up.

As for what you can do to fix your problem, I have no idea but if it were me
here are some things I'd be checking/doing in no paricular order...

1. Plug your stuff into different USB ports. Use ports directly on the
computer, not an extension hub.

2. Check the Logitech support site for info re your specific model (which
is?). If no help, call or write them. They also have a program at the site
to check the connectivity of KB/mouse.

3. If you have other USB devices, unplug them all and reboot. If the KB/
mouse now work, plug in the other devices one by one- rebooting each time -
to find the conflict.

4. Via Device manager, uninstall the USB entries marked as having a problem.
Reboot and the Windows "Found New Hardware" applet should start. And yes,
the Windows install CD contains drivers.


--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net

"Andrew Wilson" wrote in message
...

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect'
button.
There was no CD either so I assume that WinXP had a driver for it.
No
WinXP CD either and I had to make two recovery disks for it some
time
ago. Serial Keyboard and Mouse added by me recently to get the
system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring
up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at
the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Check the BIOS to make sure USB is enabled properly. Have you
checked Device Manager to see if any of the USB entries have a
problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse
features or one key whatever but you don't need them, best avoided
IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net
dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get
it to work and installed another newer Logitech Keyboard & Mouse with
a USB receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so
not batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from
the Logitech CD produces no results so what do I next please apart
from throwing whole lot through the window?
Thanks
Andrew

In addition to dadiOH's suggestions, also do this... turn off the
computer completely... shut down Windows and power down the system.
Unplug the computer from the wall power outlet. If it is a laptop, also
remove the battery. Press and hold the power button on the computer
(the button you use to turn it on). Hold the power button in for at
least 30 seconds. This "re-sets" the hardware. Then plug the computer
back in (re-insert the battery too, if a laptop), and try the USB
peripherals again. Continue with dadiOH's suggestions as needed.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+

"glee" wrote in message
...
"Andrew Wilson" wrote in message
...

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect' button.
There was no CD either so I assume that WinXP had a driver for it. No
WinXP CD either and I had to make two recovery disks for it some time
ago. Serial Keyboard and Mouse added by me recently to get the system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Check the BIOS to make sure USB is enabled properly. Have you checked
Device Manager to see if any of the USB entries have a problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse
features or one key whatever but you don't need them, best avoided IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net
dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get it
to work and installed another newer Logitech Keyboard & Mouse with a USB
receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so
not batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from the
Logitech CD produces no results so what do I next please apart from
throwing whole lot through the window?
Thanks
Andrew

In addition to dadiOH's suggestions, also do this... turn off the computer
completely... shut down Windows and power down the system. Unplug the
computer from the wall power outlet. If it is a laptop, also remove the
battery. Press and hold the power button on the computer (the button you
use to turn it on). Hold the power button in for at least 30 seconds.
This "re-sets" the hardware. Then plug the computer back in (re-insert
the battery too, if a laptop), and try the USB peripherals again.
Continue with dadiOH's suggestions as needed.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+
Thanks Glenn and dadiOH for your suggestions but unfortunately nothing has
worked. The USB TV and memory sticks still work in USB ports so there is
nothing wrong with the USB system (I think!).
I still get yellow exclamation marks at the side of USB Human Interface
Devices in Device Manager and when I try to update the drivers get a 'Code
39' every time. I've also deleted the devices and rebooted and Windows said
that it has found new hardware but then i get a pop up which says that there
is a problem with the device so I'm stuck.
I had to make two rescue disks for the system and am wondering if I could
use these to put a fresh copy of Windows over the other one i.e not lose any
documents, emails etc or would this do a clean install (which I don't really
want at this stage)?
In the next couple of days I'm going to install Norton Ghost and do an image
to a spare hard drive and if you could offer me any more suggestions before
this I would be most grateful.
Thanks
Andrew

Andrew Wilson wrote:

I had to make two rescue disks for the system and am wondering if I
could use these to put a fresh copy of Windows over the other one i.e
not lose any documents, emails etc or would this do a clean install
(which I don't really want at this stage)?

Either way is possible, it depends upon what the rescue disk is. How did
you make it? With what?

In the next couple of days I'm going to install Norton Ghost and do
an image to a spare hard drive and if you could offer me any more
suggestions before this I would be most grateful.

You know you can use the XP install disc to do a repair install, right? If
not, research it. Doing so will retain all your stuff including programs.

You can also reinstall Windows, making another install of it; i.e., winding
up with two versions. Best on a different hard drive but can be done to the
same hard drive either in a different partition or the same one. You would
wind up with a boot menu allowing you to choose which Windows to boot. This
will keep all your stuff including emails but the programs won't be
"installed"; nevertheless, most of them will run just fine, making whatever
registry entries it wants at the first run. If the program had a "key", you
would have to provide it. The emails will still exist but they won't be in
the new OE; to get them there, delete all the new .dbx files and replace
them with the old ones.

Obviously, you can also just reinstall Windows "over the top". That will
also keep all your files and programs, exactly like the above, as long as
you choose "keep existing files" (no format) at the start of the install.
No boot menu with this.

If it were me, I'd make an image, try a repair install and leave a full
install as a last resort.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Taxes out of hand? Maybe just ready for a change?
Check it out... http://www.floridaloghouse.net

"Andrew Wilson" wrote in message
...

"dadiOH" wrote in message
...
Andrew Wilson wrote:
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96

Neighbours computer crashed. Recovered OK. The above keyboard and
mouse doesn't work though and is not listed on Logitech's website.
The keyboard and mouse came with the computer and plug directly into
the USB ports i.e no additional lead needed for the 'Connect'
button.
There was no CD either so I assume that WinXP had a driver for it.
No
WinXP CD either and I had to make two recovery disks for it some
time
ago. Serial Keyboard and Mouse added by me recently to get the
system
going and both working fine.
Unplugging and replugging the USB keyboard and mouse doesn't bring
up
a 'Found New Hardware' box and in Device Manager there are three
entries with USB Human Interface Device with exclamation marks at
the
side. Clicking on these and selecting Update Driver doesn't work
because the system searches for a driver but can't find one. Could
these missing drivers possibly be on my copy of Windows XP disc?
Any advice please?
Thanks
Andrew

Check the BIOS to make sure USB is enabled properly. Have you
checked Device Manager to see if any of the USB entries have a
problem.

AFAIK, all devices such as yours work without any extra stuff. The
manufacturers often *include* extra stuff to give you fancy mouse
features or one key whatever but you don't need them, best avoided
IMO.

--

dadiOH
____________________________

Winters getting colder? Tired of the rat race?
Maybe just ready for a change? Check it out...
http://www.floridaloghouse.net
dadiOH
Thanks for this. Have checked BIOS and everything USB is enabled which
should be.
Have ditched the old keyboard and mouse however because I couldn't get
it to work and installed another newer Logitech Keyboard & Mouse with
a USB receiver cable.
USB Reciever installed OK with lights working and Logitech software
installed. Keyboard and mouse refuse to connect and are dead even when
connect button on receiver is pressed. Red light on mouse lights up so
not batteries.
In Device Manager the two USB Human Interface Device entries have
exclamation marks and searching for a driver on the internet and from
the Logitech CD produces no results so what do I next please apart
from throwing whole lot through the window?
Thanks
Andrew

In addition to dadiOH's suggestions, also do this... turn off the
computer completely... shut down Windows and power down the system.
Unplug the computer from the wall power outlet. If it is a laptop, also
remove the battery. Press and hold the power button on the computer
(the button you use to turn it on). Hold the power button in for at
least 30 seconds. This "re-sets" the hardware. Then plug the computer
back in (re-insert the battery too, if a laptop), and try the USB
peripherals again. Continue with dadiOH's suggestions as needed.
--
Glen Ventura
MS MVP Oct. 2002 - Sept. 2009
CompTIA A+