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#31
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How to send a fax from a scanned document?
Lem, I have an epson printer only,there is a fax modem in my computer. I have
my land line tel# hooked to my PC. Everything is config. correctly As I see it. This all began with a scanned bill from my scanner filed in my Document folder.I open my file and it displays on my viewer.Then I send it to my printer,to fax. Hal -- HAE "Lem" wrote: Hal wrote: Lem, Item #3 please explain this item again,doesn't seem to work ? Hal Hal, you said that "I used my cell phone to call my fax printer." Do you have a separate multi-function printer/scanner/fax that you are attempting to use, or do you have a fax modem INSIDE your computer case? And if you have BOTH devices, do you have a telephone line connected to the fax modem in your computer, or only to the printer/scanner/fax? -- Lem MS MVP -- Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer |
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#32
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How to send a fax from a scanned document?
Hal wrote:
Lem, I have an epson printer only,there is a fax modem in my computer. I have my land line tel# hooked to my PC. Everything is config. correctly As I see it. This all began with a scanned bill from my scanner filed in my Document folder.I open my file and it displays on my viewer.Then I send it to my printer,to fax. Hal I'm about out of ideas. What happened when you tried test #3? Based on your reported results of test #1, I guess that your cell phone never rang. Test #3 is intended to see if you can send a fax just using the Send Fax Wizard. That is, not attempting to fax a document saved in "My Documents" (or elsewhere on your computer). It will not actually send a fax (even if everything works correctly), because I suggested sending it to your cell phone -- which, of course, can not receive faxes. If your cell phone rings and you can hear fax tones on it, however, that will indicate that the software and the outgoing portion of your fax modem are working. The success of test #2 indicates 2 things: (1) you actually do have a fax modem, which at least has its receiver operating correctly, and (2) you have correctly connected the modem to an analog telephone line. The fact that you have been unable to send faxes could be caused by software problems or hardware problems. Test #1 was intended to (temporarily) separate hardware issues from software issues by scheduling the fax to be sent in the future. The fact that nothing appeared in the Fax Console Outbox suggests that something is wrong with your installation of Fax Services. Do you have Windows XP Home or Pro? What service pack is installed? If you're not sure, right click on My Computer and then click on Properties. Do you have any Symantec or Norton product installed? Which one(s)? Did Dell pre-install any other fax software? About the only thing left that I can think of is to remove Windows Fax Services and then re-install it, paying careful attention to any error messages that may appear during the installation. See Help & Support "Add or Remove a Windows Component" or MS KB 307894. KB 306550 explains how to install and configure Fax Services. -- Lem MS MVP -- Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer |
#33
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How to send a fax from a scanned document?
Hal Hostetler, My document shows on the Window Picture And Fax Viewer. It
has a print funtion below the printed doc. but doesn't show any printer to use,not a FAX printer. If I print nothing happens,no FAX wizard "Hal Hostetler [MVP P/I]" wrote: OK, you've got this document you want to fax. If you double click the document, does some program start up and show you its contents? If this happens, does this program have a "Print" function so you can print it on a printer? If the program has a print function, does it let you select the printer to use? If it will, do you see a printer named "Fax" in the list? If Fax is listed as a printer, what happens wen you select it and click "Print", does the Send Fax Wizard start? If the Send Fax Wizard starts, does it finish and tell you it sent your Fax? Please remember, we cannot read your mind and details are VERY important, be as candid as you can with your answers. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Hal" wrote in message ... Lem, I Did the Configure Fax using the Fax wizard,enable send and receive are checked,manual answer is on,the config summary is ok, one thing was wrong-There were no tel numbers on theTSID & CSID but they are there now. I did see two incoming phone calls listed on incoming. They were normal calls,not to a fax. Hal -- HAE "Lem" wrote: It seems as if you haven't gone through the Fax Configuration Wizard. Open the Fax Console and click on "Configure Fax." Go through the "Fax Configuration Wizard" and fill in the blanks as appropriate. On the screen headed "Select Device for Sending or Receiving Faxes" make sure to check the boxes next to "Enable Send" and "Enable Receive." Set either to manual answer or auto answer as desired. The last screen says "You have successfully completed the Fax Configuration Wizard" and shows a summary of settings. They should look something like this: Configuration Summary: Devices configured to send faxes: Zoom V.92 PCI Voice Faxmodem The TSID of these devices is XXX-XXX-XXXX. Devices configured to receive faxes: Zoom V.92 PCI Voice Faxmodem Devices are configured to automatically answer incoming fax calls after 2 rings. The CSID of these devices is XXX-XXX-XXXX. If yours looks like that, the problem may be that your modem is (a) not working properly or (b) not compatible with Windows XP Fax. If your modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the name of the modem manufacturer but the identification of the chipset used in the modem, so I can't see if it's on the "Hardware Compatibility List." If you know the actual make and model of your modem, go to http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it is OK for use with XP. Open Device Manager (e.g., right click on My Computer, select Properties, on Hardware tab, click "Device Manager"). Go to the Modems entry, click on the +, the right click on the modem identification and select properties. Does "Device status" indicate "This device is working properly"? Under "Device usage" does it say "Use this device (enable)"? Go to the "Diagnostics" tab. Click the "Query modem" button. What does it say for the response to "AT+FCLASS=?" Click the "View log" button, and see if there appear to be any error messages there. See the second post above from Gary Walker. Hal wrote: LEM, No values for TSID & CSID No fax # there -Hal- HAE "Lem" wrote: Hal wrote: Nothing shows up on the fax console monitor.nothing waiting or sent.. hal If you've been following the directions in MS KB 306663, did you get to the end with no errors or other problems? And then you went to the Fax Console and saw nothing either in Outbox or Sent Items? Open the Fax Console. Click on "Tools." Click on "Fax Printer Configuration." You should see a window with the title "Fax Properties" with 5 tabs: General, Sharing, Devices, Tracking, and Archives. On the General tab, you should see an icon of a fax machine and the name "Fax." Most of the rest of this tab may be not filled in. What does it say after "Model:"? Click the "Devices" tab. What is listed under the heading "Device Name Send Receive"? Is there a value for TSID, CSID, and "Rings before answer"? TSID and CSID should be your fax telephone number. -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer |
#34
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How to send a fax from a scanned document?
"Hal Hostetler [MVP P/I]" wrote: OK, you've got this document you want to fax. If you double click the document, does some program start up and show you its contents? If this happens, does this program have a "Print" function so you can print it on a printer? If the program has a print function, does it let you select the printer to use? If it will, do you see a printer named "Fax" in the list? If Fax is listed as a printer, what happens wen you select it and click "Print", does the Send Fax Wizard start? If the Send Fax Wizard starts, does it finish and tell you it sent your Fax? Please remember, we cannot read your mind and details are VERY important, be as candid as you can with your answers. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Hal" wrote in message ... Lem, I Did the Configure Fax using the Fax wizard,enable send and receive are checked,manual answer is on,the config summary is ok, one thing was wrong-There were no tel numbers on theTSID & CSID but they are there now. I did see two incoming phone calls listed on incoming. They were normal calls,not to a fax. Hal -- HAE "Lem" wrote: It seems as if you haven't gone through the Fax Configuration Wizard. Open the Fax Console and click on "Configure Fax." Go through the "Fax Configuration Wizard" and fill in the blanks as appropriate. On the screen headed "Select Device for Sending or Receiving Faxes" make sure to check the boxes next to "Enable Send" and "Enable Receive." Set either to manual answer or auto answer as desired. The last screen says "You have successfully completed the Fax Configuration Wizard" and shows a summary of settings. They should look something like this: Configuration Summary: Devices configured to send faxes: Zoom V.92 PCI Voice Faxmodem The TSID of these devices is XXX-XXX-XXXX. Devices configured to receive faxes: Zoom V.92 PCI Voice Faxmodem Devices are configured to automatically answer incoming fax calls after 2 rings. The CSID of these devices is XXX-XXX-XXXX. If yours looks like that, the problem may be that your modem is (a) not working properly or (b) not compatible with Windows XP Fax. If your modem shows as "Modem Intel(R)537epv9xdf" that unfortunately is not the name of the modem manufacturer but the identification of the chipset used in the modem, so I can't see if it's on the "Hardware Compatibility List." If you know the actual make and model of your modem, go to http://winqual.microsoft.com/HCL/Default.aspx?m=x and check to see if it is OK for use with XP. Open Device Manager (e.g., right click on My Computer, select Properties, on Hardware tab, click "Device Manager"). Go to the Modems entry, click on the +, the right click on the modem identification and select properties. Does "Device status" indicate "This device is working properly"? Under "Device usage" does it say "Use this device (enable)"? Go to the "Diagnostics" tab. Click the "Query modem" button. What does it say for the response to "AT+FCLASS=?" Click the "View log" button, and see if there appear to be any error messages there. See the second post above from Gary Walker. Hal wrote: LEM, No values for TSID & CSID No fax # there -Hal- HAE "Lem" wrote: Hal wrote: Nothing shows up on the fax console monitor.nothing waiting or sent.. hal If you've been following the directions in MS KB 306663, did you get to the end with no errors or other problems? And then you went to the Fax Console and saw nothing either in Outbox or Sent Items? Open the Fax Console. Click on "Tools." Click on "Fax Printer Configuration." You should see a window with the title "Fax Properties" with 5 tabs: General, Sharing, Devices, Tracking, and Archives. On the General tab, you should see an icon of a fax machine and the name "Fax." Most of the rest of this tab may be not filled in. What does it say after "Model:"? Click the "Devices" tab. What is listed under the heading "Device Name Send Receive"? Is there a value for TSID, CSID, and "Rings before answer"? TSID and CSID should be your fax telephone number. -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer LEM, I have been off the line for a while,we have had power failures for last few days and my internet feed is on fiber optics and the ONT equipment has been diconnecting me from the internet. I have to for the ONT to restore. Banning Hal |
#36
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How to send a fax from a scanned document?
Hi, HAL,
Sorry for late response. To make your problem clear, could you tell me what's new to you in my suggestion. Maybe you found some settings were not done yet before my suggestion. And also tell me whether FAX monitor window popped up after you PRINT that doc file to FAX, then what error was shown in FAX monitor window. These are needed for trouble shoot. Duke "Hal" wrote in message ... Duke,Do you have a FAX machine? If you do send your phone # and see if I can a FAX to u. I have done everything you suggested.The info about Microsoft word,my image is filed in my documents,I open it and it appears AND i printed it to the fax printer and thesending wizard open . I followed the info. But I could not see that it was sent in the monitor. HAL -- HAE "Duke Williams" wrote: Well, You have FAX modem V.92,Data fax Internal donny equipped in your PC. OK you should hooked up with the line from FAX MODEM to the ANALOG telephone line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE line".) As your PC is running Windows XP, have you installed "FAX service" in Start-Control Panel-Add Remove Program-Add Remove Windows Component? This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it besides your normal printer. Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country and your City code or local area code. Ok then you are ready to go to "FAX console" to configure FAX service with "FAX configuration wizard for "Enable Send" and "Enable Receive." As to TSID & CSID box, put any name you like for the identification of your PC-FAX to communicate with other FAX machines. Did you do all above ? Then back to Microsoft Word, open .doc file containing scanned image with your scanner following File-Open of Word menu. Now you are ready to PRINT the document following File-Print of Word menu selecting "FAX" in Printer Name Drop Down Box of print pop-up window of Word. Printing the document to "FAX" will pop up "FAX sending wizard" Recipient's FAX number you must enter to send your Doc. How it goes ? Duke ************************************************ "Hal" wrote in message ... I have scanned a document in my scanner but can't fax it.Microsoft item 306663 says it can be done. My PC, DELL says I need an imaging device which they say I don't have in my PC. -- HAE |
#37
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How to send a fax from a scanned document?
Duke,7/8/07 4:15pm.this is what I just tried,Open my file in my
Documents,the WindowPicture & Fax viewer opens.I click the print symble at the bottom of the viewer,Photo Printing Wizard opens, click next Wizard opens,says select Printer & Paper. I select fax option rather than my Epson regular printer.Widows Photo Print Wizard opens,shows print preview as full page fax print.Wizard sendspicture to printer."Send FAX WIZARD opens--Click next Window for "recipient opms.I fill in name and fax number,3109445920,my cell #.Next cover page, click schedule to send,used 4:10PM today. Priority=normal, click next= completing send fax wizard opens,says to send fax, click finish.Completing Photo Wizard opens,Click finish. Then I opened "Fax Console" outbox nothing shown,open FAX monitor nothing shown. That is the complete operation. Banning,Ca HAL -- HAE "Duke Williams" wrote: Hi, HAL, Sorry for late response. To make your problem clear, could you tell me what's new to you in my suggestion. Maybe you found some settings were not done yet before my suggestion. And also tell me whether FAX monitor window popped up after you PRINT that doc file to FAX, then what error was shown in FAX monitor window. These are needed for trouble shoot. Duke "Hal" wrote in message ... Duke,Do you have a FAX machine? If you do send your phone # and see if I can a FAX to u. I have done everything you suggested.The info about Microsoft word,my image is filed in my documents,I open it and it appears AND i printed it to the fax printer and thesending wizard open . I followed the info. But I could not see that it was sent in the monitor. HAL -- HAE "Duke Williams" wrote: Well, You have FAX modem V.92,Data fax Internal donny equipped in your PC. OK you should hooked up with the line from FAX MODEM to the ANALOG telephone line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE line".) As your PC is running Windows XP, have you installed "FAX service" in Start-Control Panel-Add Remove Program-Add Remove Windows Component? This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it besides your normal printer. Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country and your City code or local area code. Ok then you are ready to go to "FAX console" to configure FAX service with "FAX configuration wizard for "Enable Send" and "Enable Receive." As to TSID & CSID box, put any name you like for the identification of your PC-FAX to communicate with other FAX machines. Did you do all above ? Then back to Microsoft Word, open .doc file containing scanned image with your scanner following File-Open of Word menu. Now you are ready to PRINT the document following File-Print of Word menu selecting "FAX" in Printer Name Drop Down Box of print pop-up window of Word. Printing the document to "FAX" will pop up "FAX sending wizard" Recipient's FAX number you must enter to send your Doc. How it goes ? Duke ************************************************ "Hal" wrote in message ... I have scanned a document in my scanner but can't fax it.Microsoft item 306663 says it can be done. My PC, DELL says I need an imaging device which they say I don't have in my PC. -- HAE |
#38
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How to send a fax from a scanned document?
Lem,I'm back,been having "POWER" failures in So.Calif. past few days and
Fiber Optics connection to my home was up down.I have been pounding away at the FAX thing.Today I downloaded my 56k data/fax modem software again for windows xp.Going thru process on sending and receiving I some new items,"open the Fax monitor", fax console to show outgoing and sent items. I think it might work now. I need a FAX location to try it, will let you know if it does. Hal -- HAE "Lem" wrote: Hal wrote: Lem, I have an epson printer only,there is a fax modem in my computer. I have my land line tel# hooked to my PC. Everything is config. correctly As I see it. This all began with a scanned bill from my scanner filed in my Document folder.I open my file and it displays on my viewer.Then I send it to my printer,to fax. Hal I'm about out of ideas. What happened when you tried test #3? Based on your reported results of test #1, I guess that your cell phone never rang. Test #3 is intended to see if you can send a fax just using the Send Fax Wizard. That is, not attempting to fax a document saved in "My Documents" (or elsewhere on your computer). It will not actually send a fax (even if everything works correctly), because I suggested sending it to your cell phone -- which, of course, can not receive faxes. If your cell phone rings and you can hear fax tones on it, however, that will indicate that the software and the outgoing portion of your fax modem are working. The success of test #2 indicates 2 things: (1) you actually do have a fax modem, which at least has its receiver operating correctly, and (2) you have correctly connected the modem to an analog telephone line. The fact that you have been unable to send faxes could be caused by software problems or hardware problems. Test #1 was intended to (temporarily) separate hardware issues from software issues by scheduling the fax to be sent in the future. The fact that nothing appeared in the Fax Console Outbox suggests that something is wrong with your installation of Fax Services. Do you have Windows XP Home or Pro? What service pack is installed? If you're not sure, right click on My Computer and then click on Properties. Do you have any Symantec or Norton product installed? Which one(s)? Did Dell pre-install any other fax software? About the only thing left that I can think of is to remove Windows Fax Services and then re-install it, paying careful attention to any error messages that may appear during the installation. See Help & Support "Add or Remove a Windows Component" or MS KB 307894. KB 306550 explains how to install and configure Fax Services. -- Lem MS MVP -- Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer |
#39
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How to send a fax from a scanned document?
Go to http://www.congress.org/congressorg/...ory/congdir.tt and pull up some fax numbers for testing. You're already paying for it.... "Hal" wrote in message ... Lem,I'm back,been having "POWER" failures in So.Calif. past few days and Fiber Optics connection to my home was up down.I have been pounding away at the FAX thing.Today I downloaded my 56k data/fax modem software again for windows xp.Going thru process on sending and receiving I some new items,"open the Fax monitor", fax console to show outgoing and sent items. I think it might work now. I need a FAX location to try it, will let you know if it does. Hal -- HAE "Lem" wrote: Hal wrote: Lem, I have an epson printer only,there is a fax modem in my computer. I have my land line tel# hooked to my PC. Everything is config. correctly As I see it. This all began with a scanned bill from my scanner filed in my Document folder.I open my file and it displays on my viewer.Then I send it to my printer,to fax. Hal I'm about out of ideas. What happened when you tried test #3? Based on your reported results of test #1, I guess that your cell phone never rang. Test #3 is intended to see if you can send a fax just using the Send Fax Wizard. That is, not attempting to fax a document saved in "My Documents" (or elsewhere on your computer). It will not actually send a fax (even if everything works correctly), because I suggested sending it to your cell phone -- which, of course, can not receive faxes. If your cell phone rings and you can hear fax tones on it, however, that will indicate that the software and the outgoing portion of your fax modem are working. The success of test #2 indicates 2 things: (1) you actually do have a fax modem, which at least has its receiver operating correctly, and (2) you have correctly connected the modem to an analog telephone line. The fact that you have been unable to send faxes could be caused by software problems or hardware problems. Test #1 was intended to (temporarily) separate hardware issues from software issues by scheduling the fax to be sent in the future. The fact that nothing appeared in the Fax Console Outbox suggests that something is wrong with your installation of Fax Services. Do you have Windows XP Home or Pro? What service pack is installed? If you're not sure, right click on My Computer and then click on Properties. Do you have any Symantec or Norton product installed? Which one(s)? Did Dell pre-install any other fax software? About the only thing left that I can think of is to remove Windows Fax Services and then re-install it, paying careful attention to any error messages that may appear during the installation. See Help & Support "Add or Remove a Windows Component" or MS KB 307894. KB 306550 explains how to install and configure Fax Services. -- Lem MS MVP -- Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer |
#40
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How to send a fax from a scanned document?
Hal wrote:
Lem,I'm back,been having "POWER" failures in So.Calif. past few days and Fiber Optics connection to my home was up down.I have been pounding away at the FAX thing.Today I downloaded my 56k data/fax modem software again for windows xp.Going thru process on sending and receiving I some new items,"open the Fax monitor", fax console to show outgoing and sent items. I think it might work now. I need a FAX location to try it, will let you know if it does. Hal Many pizza and other take-out places (especially, I would guess, in SoCal), accept orders via fax. Fax an order then confirm by phone. -- Lem -- MS-MVP - Networking To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM. http://en.wikipedia.org/wiki/Apollo_Guidance_Computer |
#41
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How to send a fax from a scanned document?
Hi Hal,
."Send FAX WIZARD opens--Click next Window for "recipient opms. I fill in name and fax number,3109445920, my cell #. Next cover page, click schedule to send,used 4:10PM today. Priority=normal, click next= completing send fax wizard opens,says to send fax, click finish Checking your step, I still can not understand what you put into blank box of selectiong recipent page; next Window for "recipient opms. I fill in name and fax number,3109445920, my cell #. You must fill the recipient name in uppder box and his or her telephone number in lower box. "my cell #" has nothing to do with this step!! You are sending it to the recipient FAX number. Then I opened "Fax Console" outbox nothing shown,open FAX monitor nothing shown As you specified the time to send FAX, opening FAX console will not show the item in sent item box but should in outbox tray below of received tray. Outbox means the box below of received box . If you cannot find ANY item in all box of FAX console, FAX console has no link with FAX listed along with your epson printer in "Printer and FAX" . What status is shown for FAX in "Printer and FAX" ? Your epson printer status is shown as "ready" I believe, then your FAX must be shown as "Ready" in "Printer and FAX" if you use FAX service. Duke "Hal" wrote in message ... Duke,7/8/07 4:15pm.this is what I just tried,Open my file in my Documents,the WindowPicture & Fax viewer opens.I click the print symble at the bottom of the viewer,Photo Printing Wizard opens, click next Wizard opens,says select Printer & Paper. I select fax option rather than my Epson regular printer.Widows Photo Print Wizard opens,shows print preview as full page fax print.Wizard sendspicture to printer."Send FAX WIZARD opens--Click next Window for "recipient opms.I fill in name and fax number,3109445920,my cell #.Next cover page, click schedule to send,used 4:10PM today. Priority=normal, click next= completing send fax wizard opens,says to send fax, click finish.Completing Photo Wizard opens,Click finish. Then I opened "Fax Console" outbox nothing shown,open FAX monitor nothing shown. That is the complete operation. Banning,Ca HAL -- HAE "Duke Williams" wrote: Hi, HAL, Sorry for late response. To make your problem clear, could you tell me what's new to you in my suggestion. Maybe you found some settings were not done yet before my suggestion. And also tell me whether FAX monitor window popped up after you PRINT that doc file to FAX, then what error was shown in FAX monitor window. These are needed for trouble shoot. Duke "Hal" wrote in message ... Duke,Do you have a FAX machine? If you do send your phone # and see if I can a FAX to u. I have done everything you suggested.The info about Microsoft word,my image is filed in my documents,I open it and it appears AND i printed it to the fax printer and thesending wizard open . I followed the info. But I could not see that it was sent in the monitor. HAL -- HAE "Duke Williams" wrote: Well, You have FAX modem V.92,Data fax Internal donny equipped in your PC. OK you should hooked up with the line from FAX MODEM to the ANALOG telephone line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE line".) As your PC is running Windows XP, have you installed "FAX service" in Start-Control Panel-Add Remove Program-Add Remove Windows Component? This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it besides your normal printer. Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country and your City code or local area code. Ok then you are ready to go to "FAX console" to configure FAX service with "FAX configuration wizard for "Enable Send" and "Enable Receive." As to TSID & CSID box, put any name you like for the identification of your PC-FAX to communicate with other FAX machines. Did you do all above ? Then back to Microsoft Word, open .doc file containing scanned image with your scanner following File-Open of Word menu. Now you are ready to PRINT the document following File-Print of Word menu selecting "FAX" in Printer Name Drop Down Box of print pop-up window of Word. Printing the document to "FAX" will pop up "FAX sending wizard" Recipient's FAX number you must enter to send your Doc. How it goes ? Duke ************************************************ "Hal" wrote in message ... I have scanned a document in my scanner but can't fax it.Microsoft item 306663 says it can be done. My PC, DELL says I need an imaging device which they say I don't have in my PC. -- HAE |
#42
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How to send a fax from a scanned document?
Duke, Sorry I am late to answer, I have been working with a Dell tech.I have
done everything correct as you said and the Dell guy went thru the whole setup with me. He did some test on my modem and tried to install a new driver which failed.He said the modem was defective. I have ordered a new one,it should arrive 7/16/07 so the tracting says. I hope Dell was correct. Keep in touch and will let all you helpers know what goes after installed modem..Hal -- HAE "Duke Williams" wrote: Hi Hal, ."Send FAX WIZARD opens--Click next Window for "recipient opms. I fill in name and fax number,3109445920, my cell #. Next cover page, click schedule to send,used 4:10PM today. Priority=normal, click next= completing send fax wizard opens,says to send fax, click finish Checking your step, I still can not understand what you put into blank box of selectiong recipent page; next Window for "recipient opms. I fill in name and fax number,3109445920, my cell #. You must fill the recipient name in uppder box and his or her telephone number in lower box. "my cell #" has nothing to do with this step!! You are sending it to the recipient FAX number. Then I opened "Fax Console" outbox nothing shown,open FAX monitor nothing shown As you specified the time to send FAX, opening FAX console will not show the item in sent item box but should in outbox tray below of received tray. Outbox means the box below of received box . If you cannot find ANY item in all box of FAX console, FAX console has no link with FAX listed along with your epson printer in "Printer and FAX" . What status is shown for FAX in "Printer and FAX" ? Your epson printer status is shown as "ready" I believe, then your FAX must be shown as "Ready" in "Printer and FAX" if you use FAX service. Duke "Hal" wrote in message ... Duke,7/8/07 4:15pm.this is what I just tried,Open my file in my Documents,the WindowPicture & Fax viewer opens.I click the print symble at the bottom of the viewer,Photo Printing Wizard opens, click next Wizard opens,says select Printer & Paper. I select fax option rather than my Epson regular printer.Widows Photo Print Wizard opens,shows print preview as full page fax print.Wizard sendspicture to printer."Send FAX WIZARD opens--Click next Window for "recipient opms.I fill in name and fax number,3109445920,my cell #.Next cover page, click schedule to send,used 4:10PM today. Priority=normal, click next= completing send fax wizard opens,says to send fax, click finish.Completing Photo Wizard opens,Click finish. Then I opened "Fax Console" outbox nothing shown,open FAX monitor nothing shown. That is the complete operation. Banning,Ca HAL -- HAE "Duke Williams" wrote: Hi, HAL, Sorry for late response. To make your problem clear, could you tell me what's new to you in my suggestion. Maybe you found some settings were not done yet before my suggestion. And also tell me whether FAX monitor window popped up after you PRINT that doc file to FAX, then what error was shown in FAX monitor window. These are needed for trouble shoot. Duke "Hal" wrote in message ... Duke,Do you have a FAX machine? If you do send your phone # and see if I can a FAX to u. I have done everything you suggested.The info about Microsoft word,my image is filed in my documents,I open it and it appears AND i printed it to the fax printer and thesending wizard open . I followed the info. But I could not see that it was sent in the monitor. HAL -- HAE "Duke Williams" wrote: Well, You have FAX modem V.92,Data fax Internal donny equipped in your PC. OK you should hooked up with the line from FAX MODEM to the ANALOG telephone line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE line".) As your PC is running Windows XP, have you installed "FAX service" in Start-Control Panel-Add Remove Program-Add Remove Windows Component? This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it besides your normal printer. Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country and your City code or local area code. Ok then you are ready to go to "FAX console" to configure FAX service with "FAX configuration wizard for "Enable Send" and "Enable Receive." As to TSID & CSID box, put any name you like for the identification of your PC-FAX to communicate with other FAX machines. Did you do all above ? Then back to Microsoft Word, open .doc file containing scanned image with your scanner following File-Open of Word menu. Now you are ready to PRINT the document following File-Print of Word menu selecting "FAX" in Printer Name Drop Down Box of print pop-up window of Word. Printing the document to "FAX" will pop up "FAX sending wizard" Recipient's FAX number you must enter to send your Doc. How it goes ? Duke ************************************************ "Hal" wrote in message ... I have scanned a document in my scanner but can't fax it.Microsoft item 306663 says it can be done. My PC, DELL says I need an imaging device which they say I don't have in my PC. -- HAE |
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How to send a fax from a scanned document?
Hi HAL,
Very good step with DELL support guy. Hope new modem works well for the next time. Duke "Hal" wrote in message ... Duke, Sorry I am late to answer, I have been working with a Dell tech.I have done everything correct as you said and the Dell guy went thru the whole setup with me. He did some test on my modem and tried to install a new driver which failed.He said the modem was defective. I have ordered a new one,it should arrive 7/16/07 so the tracting says. I hope Dell was correct. Keep in touch and will let all you helpers know what goes after installed modem..Hal -- HAE "Duke Williams" wrote: Hi Hal, ."Send FAX WIZARD opens--Click next Window for "recipient opms. I fill in name and fax number,3109445920, my cell #. Next cover page, click schedule to send,used 4:10PM today. Priority=normal, click next= completing send fax wizard opens,says to send fax, click finish Checking your step, I still can not understand what you put into blank box of selectiong recipent page; next Window for "recipient opms. I fill in name and fax number,3109445920, my cell #. You must fill the recipient name in uppder box and his or her telephone number in lower box. "my cell #" has nothing to do with this step!! You are sending it to the recipient FAX number. Then I opened "Fax Console" outbox nothing shown,open FAX monitor nothing shown As you specified the time to send FAX, opening FAX console will not show the item in sent item box but should in outbox tray below of received tray. Outbox means the box below of received box . If you cannot find ANY item in all box of FAX console, FAX console has no link with FAX listed along with your epson printer in "Printer and FAX" . What status is shown for FAX in "Printer and FAX" ? Your epson printer status is shown as "ready" I believe, then your FAX must be shown as "Ready" in "Printer and FAX" if you use FAX service. Duke "Hal" wrote in message ... Duke,7/8/07 4:15pm.this is what I just tried,Open my file in my Documents,the WindowPicture & Fax viewer opens.I click the print symble at the bottom of the viewer,Photo Printing Wizard opens, click next Wizard opens,says select Printer & Paper. I select fax option rather than my Epson regular printer.Widows Photo Print Wizard opens,shows print preview as full page fax print.Wizard sendspicture to printer."Send FAX WIZARD opens--Click next Window for "recipient opms.I fill in name and fax number,3109445920,my cell #.Next cover page, click schedule to send,used 4:10PM today. Priority=normal, click next= completing send fax wizard opens,says to send fax, click finish.Completing Photo Wizard opens,Click finish. Then I opened "Fax Console" outbox nothing shown,open FAX monitor nothing shown. That is the complete operation. Banning,Ca HAL -- HAE "Duke Williams" wrote: Hi, HAL, Sorry for late response. To make your problem clear, could you tell me what's new to you in my suggestion. Maybe you found some settings were not done yet before my suggestion. And also tell me whether FAX monitor window popped up after you PRINT that doc file to FAX, then what error was shown in FAX monitor window. These are needed for trouble shoot. Duke "Hal" wrote in message ... Duke,Do you have a FAX machine? If you do send your phone # and see if I can a FAX to u. I have done everything you suggested.The info about Microsoft word,my image is filed in my documents,I open it and it appears AND i printed it to the fax printer and thesending wizard open . I followed the info. But I could not see that it was sent in the monitor. HAL -- HAE "Duke Williams" wrote: Well, You have FAX modem V.92,Data fax Internal donny equipped in your PC. OK you should hooked up with the line from FAX MODEM to the ANALOG telephone line.(Be sure that YOU CAN SEND FAX with FAX MODEM only on ANALOG TELEPHONE line".) As your PC is running Windows XP, have you installed "FAX service" in Start-Control Panel-Add Remove Program-Add Remove Windows Component? This makes "FAX" appeared in Start-"Printer and FAX", as you can noticed it besides your normal printer. Now you MUST select your phone line type "PULSE" or "TONE" in Start-Control Panel-"Telephone and Modem Option" - Dial Information TAB as well as Country and your City code or local area code. Ok then you are ready to go to "FAX console" to configure FAX service with "FAX configuration wizard for "Enable Send" and "Enable Receive." As to TSID & CSID box, put any name you like for the identification of your PC-FAX to communicate with other FAX machines. Did you do all above ? Then back to Microsoft Word, open .doc file containing scanned image with your scanner following File-Open of Word menu. Now you are ready to PRINT the document following File-Print of Word menu selecting "FAX" in Printer Name Drop Down Box of print pop-up window of Word. Printing the document to "FAX" will pop up "FAX sending wizard" Recipient's FAX number you must enter to send your Doc. How it goes ? Duke ************************************************ "Hal" wrote in message ... I have scanned a document in my scanner but can't fax it.Microsoft item 306663 says it can be done. My PC, DELL says I need an imaging device which they say I don't have in my PC. -- HAE |
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