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Sporadic Printer Malfunction



 
 
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  #31  
Old April 15th 04, 11:07 AM
Cari \(MS-MVP\)
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Default Sporadic Printer Malfunction

I'll keep my fingers crossed too! You're welcome.

Cari
www.coribright.com

"Beth S." wrote in message
...
Cari,
You're my hero. You were right, they were set to turn off power. I have
my fingers crossed that this was the issue. THANKS!



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  #32  
Old April 15th 04, 11:07 AM
Cari \(MS-MVP\)
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Posts: n/a
Default Sporadic Printer Malfunction

Go into the Device Manager and find the USB ports..... specifically the USB
Root Hub entries..... click on each in turn. Look at the Power Management
tab and ensure that your PC is not set to turn off power to the USB port to
save power.

Cari
www.coribright.com

"Beth S." wrote in message
...
I have the same problem as Steve. But I regularly scan for viruses and it
is not a virus problem. I use a Brother MFC 4800. So far I have replaced
the emachine laptop (it was a brand new one I exchanged thinking the
problem was with the USB ports), I have uninstalled and reinstalled the
drivers (several times), I have gone through 2 different powered usb hubs,
tried connecting directly to the laptop usb port, replaced the usb
connection cable, spent hours on the phone with emachines, Brother and
Belkin to no avail. The problem continues to occur. It will sometimes
even happen within a computing session -- the printer starts on online but
falls offline.
I think its an XP problem since it never happened before I changed to XP.
Please, oh please, help me.

(By the way, it occassionally, but much less frequently, occurs with my
keyboard too.)
----- SteveP wrote: -----

Sporadically the "Use Printer Offline" selection is on
when I boot. After unselecting, the printer will not
function. Must reboot, sometimes more than once, after
unselecting to get printer back online.

Is this caused by a virus?

Steve



  #33  
Old April 15th 04, 11:24 AM
Cari \(MS-MVP\)
external usenet poster
 
Posts: n/a
Default Sporadic Printer Malfunction

I'll keep my fingers crossed too! You're welcome.

Cari
www.coribright.com

"Beth S." wrote in message
...
Cari,
You're my hero. You were right, they were set to turn off power. I have
my fingers crossed that this was the issue. THANKS!



  #34  
Old April 15th 04, 12:27 PM
Beth S.
external usenet poster
 
Posts: n/a
Default Sporadic Printer Malfunction

Cari,
You're my hero. You were right, they were set to turn off power. I have my fingers crossed that this was the issue. THANKS!
  #35  
Old April 15th 04, 12:40 PM
Beth S.
external usenet poster
 
Posts: n/a
Default Sporadic Printer Malfunction

Cari,
You're my hero. You were right, they were set to turn off power. I have my fingers crossed that this was the issue. THANKS!
 




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