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#1
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![]() Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. |
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#2
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swalker wrote:
Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. https://forums.geforce.com/default/t...rror/?offset=3 "nvspcap64.dll is related to GeForce Experience, try uninstalling/reinstalling GFE. " I don't have Geforce Experience installed on my NVidia system, and that's why I couldn't find a sample of that file. You could look in Control Panels : Programs and Features and see if Geforce Experience is a separate item. Select it and see if it has a "Repair" option. Once repaired, try a reboot. The NVidia driver package tries to unpack on the C: drive in a temporary folder. But it probably also deletes itself when finished. One would hope that a .msi file is cached somewhere which corresponds to the NVidia installer and that it supports "Repair" as an option. Rather than just "Remove" via running some uninst file in the folder it's in. So the steps would be: 1) Installer unpacks into a temp folder. It prompts for a name and most people would accept the default. 2) Installer allows you to select what gets installed. 3) After install is finished and you dismiss the window, the temporary folder should be removed. I've also had NVidia materials where the unpacked stuff sticks around, so their software is not always "consistent" with respect to removal. That might have been the CUDA SDK. That thread has more examples of "responses" to that error. It could be that it's a startup item and it's gone missing for some reason. Paul |
#3
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swalker wrote:
Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a separate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. Possibly, IF the only issue is that that file is missing. I don't see how you have anything to lose by trying. But it's also possible (and I think more probable) that the problem is a lot deeper than that. Try copying it and see. There are several web pages on that DLL file and some relevant errors that may prove helpful that I found via a google search. |
#4
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swalker wrote:
Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. Use msconfig.exe or SysInternals' AutoRuns to determine which startup item is trying to load the DLL (probably using rundll32.exe to call a method inside a DLL). https://www.google.com/search?q=nvspcap64.dll found several possibilities, like: https://forums.geforce.com/default/t...p64-dll-error/ You did not mention if this is a new problem (never happened before), something that happened after you updated or installed some software, or an old problem that has been happening for awhile. |
#5
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On Thu, 10 Jan 2019 19:20:49 -0600, swalker wrote:
Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. I have 2 users on my system, A and B for this discussion. Just got signed on the User B and have a desktop as I should, including the Task Bar. Signing on the User A have a blue screen with on 4 items and no Task Bar. Can't rememeber what they are as I am having to use B to get into Agent using Everything. I did a update with adaware tonight and I wonder if that might be the problem. |
#6
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swalker wrote:
On Thu, 10 Jan 2019 19:20:49 -0600, swalker wrote: Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. I have 2 users on my system, A and B for this discussion. Just got signed on the User B and have a desktop as I should, including the Task Bar. Signing on the User A have a blue screen with on 4 items and no Task Bar. Can't rememeber what they are as I am having to use B to get into Agent using Everything. I did a update with adaware tonight and I wonder if that might be the problem. If all else fails, don't forget you have System Restore at your disposal. |
#7
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![]() On Thu, 10 Jan 2019 19:20:49 -0600, swalker wrote: Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. I have exhausted myself for the night. When it rains it pours as I had job reports to submit tonight and my email outfit spent a lot of time before realizing that they had a problem not with rejecting my attempts to send mail but with Outlook in general. 2 hours shot. Unable to find anything on my system called GeForce experience and it might not be loaded as although I have 2 pretty fast cards I don't do games so it would be of no use to me. Successfully copied the missing file to the SSD from an old clone and so that part of the problem is solved but the message "Z\Users\xxxxx\Desktop refers to a location that is unavailable persists." I am thinking that a shortcut on my desktop for user A refers to a file on the Z drive and that halts everything. Why that would be so sort of surprises me along with the fact that Firefox, Agent and a host of other programs can only be run from the folder containing the exe file. In any event I have a fairly recent cloned C drive in the bank vault and will retrieve it tomorrow and see if it will work. Fortunately all my really important stuff, including all my emails are on the Z drive. Thanks to Paul for suggesting that in a post so long ago I don't remember when he said it was a good idea. For some reason I had turned off system restore. No idea why except to say it must have been thought a good idea at the time. Thanks for the replies everyone. |
#8
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swalker wrote:
On Thu, 10 Jan 2019 19:20:49 -0600, swalker wrote: Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. I have exhausted myself for the night. When it rains it pours as I had job reports to submit tonight and my email outfit spent a lot of time before realizing that they had a problem not with rejecting my attempts to send mail but with Outlook in general. 2 hours shot. Unable to find anything on my system called GeForce experience and it might not be loaded as although I have 2 pretty fast cards I don't do games so it would be of no use to me. Successfully copied the missing file to the SSD from an old clone and so that part of the problem is solved but the message "Z\Users\xxxxx\Desktop refers to a location that is unavailable persists." I am thinking that a shortcut on my desktop for user A refers to a file on the Z drive and that halts everything. Why that would be so sort of surprises me along with the fact that Firefox, Agent and a host of other programs can only be run from the folder containing the exe file. In any event I have a fairly recent cloned C drive in the bank vault and will retrieve it tomorrow and see if it will work. Fortunately all my really important stuff, including all my emails are on the Z drive. Thanks to Paul for suggesting that in a post so long ago I don't remember when he said it was a good idea. For some reason I had turned off system restore. No idea why except to say it must have been thought a good idea at the time. Thanks for the replies everyone. There's a picture here of a "Programs and Features" control panel with a Geforce Experience entry. The so-called "NVidia Driver Installer" has five or six items in its install list. ShadowPlay is one of those, and it records game play in DirectX3D mode. According to the article here, the ShadowPlay has installed a couple of services for streaming of game recordings or something. https://www.ghacks.net/2014/09/10/wh...he-background/ I've run into one user, who seems to have "automatic driver updates" enabled, and he keeps getting the jumbo NVidia installer running, and the ShadowPlay keeps failing to install. I tell him to disable the driver updates feature, but yet he keeps complaining about it. The NVidia driver is really too much of a good thing, and maybe some of that cruft could be made into a separate package. I always reduce mine to just the driver tick box (which you can't remove), and while the installer doesn't actually live up to the tick box settings, at least I've avoided some of the content. (It still installs stuff I didn't want, but really I've stopped reacting strongly to stupid stuff like this. It's just these companies way of saying "see who is the boss? we are".) ******* Regarding your Z reference, you may have attempted to move a Junction Point or something. The junction program can generate a text listing of every junction on C: for you, even busted ones. https://docs.microsoft.com/en-us/sys...loads/junction cd /d %userprofile%\Downloads junction.exe -s c:\ junction_list.txt notepad junction_list.txt and have a look through that for a reference to that weird Z thing. Normally, you move Junctions by using the GUI on the *destination* directory. Which in this case is the non-existent Z. So you cannot change the Junction the GUI way (because the pointer points off into space). And that's where the Junction programs comes in, as it can change the destination of a Junction as far as I know. The GUI is supposed to have a "restore default" button for a Junction, which puts back the original value. If you locate the errant entry in your text listing output, post the chunk associated with the entry, and maybe someone here will know what the default path for it is. Once the default is restored, the errors should stop, as the default will be on the C: volume. Paul |
#9
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On Fri, 11 Jan 2019 00:29:19 -0500, Paul
wrote: Bowing to the pressure of a dozen past due things I took a cloned C drive from the bank and ran with it. It works, I lost a few things I am sure but will work toward removing from the old C drive. Thanks again to all swalker wrote: On Thu, 10 Jan 2019 19:20:49 -0600, swalker wrote: Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. I have exhausted myself for the night. When it rains it pours as I had job reports to submit tonight and my email outfit spent a lot of time before realizing that they had a problem not with rejecting my attempts to send mail but with Outlook in general. 2 hours shot. Unable to find anything on my system called GeForce experience and it might not be loaded as although I have 2 pretty fast cards I don't do games so it would be of no use to me. Successfully copied the missing file to the SSD from an old clone and so that part of the problem is solved but the message "Z\Users\xxxxx\Desktop refers to a location that is unavailable persists." I am thinking that a shortcut on my desktop for user A refers to a file on the Z drive and that halts everything. Why that would be so sort of surprises me along with the fact that Firefox, Agent and a host of other programs can only be run from the folder containing the exe file. In any event I have a fairly recent cloned C drive in the bank vault and will retrieve it tomorrow and see if it will work. Fortunately all my really important stuff, including all my emails are on the Z drive. Thanks to Paul for suggesting that in a post so long ago I don't remember when he said it was a good idea. For some reason I had turned off system restore. No idea why except to say it must have been thought a good idea at the time. Thanks for the replies everyone. There's a picture here of a "Programs and Features" control panel with a Geforce Experience entry. The so-called "NVidia Driver Installer" has five or six items in its install list. ShadowPlay is one of those, and it records game play in DirectX3D mode. According to the article here, the ShadowPlay has installed a couple of services for streaming of game recordings or something. https://www.ghacks.net/2014/09/10/wh...he-background/ I've run into one user, who seems to have "automatic driver updates" enabled, and he keeps getting the jumbo NVidia installer running, and the ShadowPlay keeps failing to install. I tell him to disable the driver updates feature, but yet he keeps complaining about it. The NVidia driver is really too much of a good thing, and maybe some of that cruft could be made into a separate package. I always reduce mine to just the driver tick box (which you can't remove), and while the installer doesn't actually live up to the tick box settings, at least I've avoided some of the content. (It still installs stuff I didn't want, but really I've stopped reacting strongly to stupid stuff like this. It's just these companies way of saying "see who is the boss? we are".) ******* Regarding your Z reference, you may have attempted to move a Junction Point or something. The junction program can generate a text listing of every junction on C: for you, even busted ones. https://docs.microsoft.com/en-us/sys...loads/junction cd /d %userprofile%\Downloads junction.exe -s c:\ junction_list.txt notepad junction_list.txt and have a look through that for a reference to that weird Z thing. Normally, you move Junctions by using the GUI on the *destination* directory. Which in this case is the non-existent Z. So you cannot change the Junction the GUI way (because the pointer points off into space). And that's where the Junction programs comes in, as it can change the destination of a Junction as far as I know. The GUI is supposed to have a "restore default" button for a Junction, which puts back the original value. If you locate the errant entry in your text listing output, post the chunk associated with the entry, and maybe someone here will know what the default path for it is. Once the default is restored, the errors should stop, as the default will be on the C: volume. Paul |
#10
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Just a recommendation: don't forget to turn on System Restore for at least
some built in, fallback capability. (That assumes you aren't running out of disk space). You have little to lose by having it monitor at least your C: partition. A clone or image backup is better, but this might come in handy in a pinch. swalker wrote: On Fri, 11 Jan 2019 00:29:19 -0500, Paul wrote: Bowing to the pressure of a dozen past due things I took a cloned C drive from the bank and ran with it. It works, I lost a few things I am sure but will work toward removing from the old C drive. Thanks again to all swalker wrote: On Thu, 10 Jan 2019 19:20:49 -0600, swalker wrote: Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. I have exhausted myself for the night. When it rains it pours as I had job reports to submit tonight and my email outfit spent a lot of time before realizing that they had a problem not with rejecting my attempts to send mail but with Outlook in general. 2 hours shot. Unable to find anything on my system called GeForce experience and it might not be loaded as although I have 2 pretty fast cards I don't do games so it would be of no use to me. Successfully copied the missing file to the SSD from an old clone and so that part of the problem is solved but the message "Z\Users\xxxxx\Desktop refers to a location that is unavailable persists." I am thinking that a shortcut on my desktop for user A refers to a file on the Z drive and that halts everything. Why that would be so sort of surprises me along with the fact that Firefox, Agent and a host of other programs can only be run from the folder containing the exe file. In any event I have a fairly recent cloned C drive in the bank vault and will retrieve it tomorrow and see if it will work. Fortunately all my really important stuff, including all my emails are on the Z drive. Thanks to Paul for suggesting that in a post so long ago I don't remember when he said it was a good idea. For some reason I had turned off system restore. No idea why except to say it must have been thought a good idea at the time. Thanks for the replies everyone. There's a picture here of a "Programs and Features" control panel with a Geforce Experience entry. The so-called "NVidia Driver Installer" has five or six items in its install list. ShadowPlay is one of those, and it records game play in DirectX3D mode. According to the article here, the ShadowPlay has installed a couple of services for streaming of game recordings or something. https://www.ghacks.net/2014/09/10/wh...he-background/ I've run into one user, who seems to have "automatic driver updates" enabled, and he keeps getting the jumbo NVidia installer running, and the ShadowPlay keeps failing to install. I tell him to disable the driver updates feature, but yet he keeps complaining about it. The NVidia driver is really too much of a good thing, and maybe some of that cruft could be made into a separate package. I always reduce mine to just the driver tick box (which you can't remove), and while the installer doesn't actually live up to the tick box settings, at least I've avoided some of the content. (It still installs stuff I didn't want, but really I've stopped reacting strongly to stupid stuff like this. It's just these companies way of saying "see who is the boss? we are".) ******* Regarding your Z reference, you may have attempted to move a Junction Point or something. The junction program can generate a text listing of every junction on C: for you, even busted ones. https://docs.microsoft.com/en-us/sys...loads/junction cd /d %userprofile%\Downloads junction.exe -s c:\ junction_list.txt notepad junction_list.txt and have a look through that for a reference to that weird Z thing. Normally, you move Junctions by using the GUI on the *destination* directory. Which in this case is the non-existent Z. So you cannot change the Junction the GUI way (because the pointer points off into space). And that's where the Junction programs comes in, as it can change the destination of a Junction as far as I know. The GUI is supposed to have a "restore default" button for a Junction, which puts back the original value. If you locate the errant entry in your text listing output, post the chunk associated with the entry, and maybe someone here will know what the default path for it is. Once the default is restored, the errors should stop, as the default will be on the C: volume. Paul |
#11
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Thanks for the reminder.
Done! On Fri, 11 Jan 2019 19:35:17 -0700, "Bill in Co" surly_curmudgeon@earthlink wrote: Just a recommendation: don't forget to turn on System Restore for at least some built in, fallback capability. (That assumes you aren't running out of disk space). You have little to lose by having it monitor at least your C: partition. A clone or image backup is better, but this might come in handy in a pinch. swalker wrote: On Fri, 11 Jan 2019 00:29:19 -0500, Paul wrote: Bowing to the pressure of a dozen past due things I took a cloned C drive from the bank and ran with it. It works, I lost a few things I am sure but will work toward removing from the old C drive. Thanks again to all swalker wrote: On Thu, 10 Jan 2019 19:20:49 -0600, swalker wrote: Attempting to start system and this message appears after the sign in screen on Win7 "There was a problem starting C:|Windows\system32\nvspcap64.dll" Another longer message in a sseperate box said "z:\Users\xxxxxxxxxxx\Desktop refers to a location that is unavailable........" Doing a search using Everything I found that the missing file exists in several places on the computer, either on C or Z. (Z is my SSD for data.) I do have a clone of the system that is a couple of months old and wonder if I would copy the missing file from the appropriate folder of the clone and copy it to the current drive in use. Would this solve the problem? Thanks for any help. I have exhausted myself for the night. When it rains it pours as I had job reports to submit tonight and my email outfit spent a lot of time before realizing that they had a problem not with rejecting my attempts to send mail but with Outlook in general. 2 hours shot. Unable to find anything on my system called GeForce experience and it might not be loaded as although I have 2 pretty fast cards I don't do games so it would be of no use to me. Successfully copied the missing file to the SSD from an old clone and so that part of the problem is solved but the message "Z\Users\xxxxx\Desktop refers to a location that is unavailable persists." I am thinking that a shortcut on my desktop for user A refers to a file on the Z drive and that halts everything. Why that would be so sort of surprises me along with the fact that Firefox, Agent and a host of other programs can only be run from the folder containing the exe file. In any event I have a fairly recent cloned C drive in the bank vault and will retrieve it tomorrow and see if it will work. Fortunately all my really important stuff, including all my emails are on the Z drive. Thanks to Paul for suggesting that in a post so long ago I don't remember when he said it was a good idea. For some reason I had turned off system restore. No idea why except to say it must have been thought a good idea at the time. Thanks for the replies everyone. There's a picture here of a "Programs and Features" control panel with a Geforce Experience entry. The so-called "NVidia Driver Installer" has five or six items in its install list. ShadowPlay is one of those, and it records game play in DirectX3D mode. According to the article here, the ShadowPlay has installed a couple of services for streaming of game recordings or something. https://www.ghacks.net/2014/09/10/wh...he-background/ I've run into one user, who seems to have "automatic driver updates" enabled, and he keeps getting the jumbo NVidia installer running, and the ShadowPlay keeps failing to install. I tell him to disable the driver updates feature, but yet he keeps complaining about it. The NVidia driver is really too much of a good thing, and maybe some of that cruft could be made into a separate package. I always reduce mine to just the driver tick box (which you can't remove), and while the installer doesn't actually live up to the tick box settings, at least I've avoided some of the content. (It still installs stuff I didn't want, but really I've stopped reacting strongly to stupid stuff like this. It's just these companies way of saying "see who is the boss? we are".) ******* Regarding your Z reference, you may have attempted to move a Junction Point or something. The junction program can generate a text listing of every junction on C: for you, even busted ones. https://docs.microsoft.com/en-us/sys...loads/junction cd /d %userprofile%\Downloads junction.exe -s c:\ junction_list.txt notepad junction_list.txt and have a look through that for a reference to that weird Z thing. Normally, you move Junctions by using the GUI on the *destination* directory. Which in this case is the non-existent Z. So you cannot change the Junction the GUI way (because the pointer points off into space). And that's where the Junction programs comes in, as it can change the destination of a Junction as far as I know. The GUI is supposed to have a "restore default" button for a Junction, which puts back the original value. If you locate the errant entry in your text listing output, post the chunk associated with the entry, and maybe someone here will know what the default path for it is. Once the default is restored, the errors should stop, as the default will be on the C: volume. Paul |
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