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Seagate abandon remote access to their 'Central' NAS
I have had a Seagate Central NAS system for several years - and use it
for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
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#2
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Seagate abandon remote access to their 'Central' NAS
On 5/6/2018 11:14 AM, Roger Mills wrote:
I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGsÂ* must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the filesÂ* stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Check to see if your router supports VPN (Virtual Private Network) as a feature. It needs to have the Server version of the VPN, be it OpenVPN Server or PPTP Server. In my case I have a Asus RT-AC68P/U router attached to my Cable modem. For various reasons I have loaded version 140 of the Tomato firmware into my router. This allows me to activate either OpenVPN or PPTP versions of VPN. I personally choose the OpenVPN method as I already was using the OpenVPN on my PC's to remotely connect to a couple of charities that I help keep operating. OpenVPN does have a little harder learning curve than PPTP but for the home user either will work. With the VPN connection I can remotely connect to any device normally accessible on my LAN, be it a PC, NAS, or even security cameras. So in your case all you would have to leave on is the router, NAS, possibly a Ethernet bridge, and what ever modem you use to connect to the internet. Should you want to access your PC's than too could be arrange. For many routers on the market you don't need to change the firmware to Tomato or DD-WRT as they come with some version of VPN software built into them. For other models if you are lucky you can upgrade the firmware to DD-WRT, Tomato, or one of the other alternate firmware that are out there. |
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Seagate abandon remote access to their 'Central' NAS
On 06/05/18 17:14, Roger Mills wrote:
I simply want to be able to access the filesÂ* stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Well you need to leave the NAS running. Id be tempted to rip its disk out and fit to a Pi or equivalent, then set up ssh access and dynamic DNS and remote passthru on yer router -- New Socialism consists essentially in being seen to have your heart in the right place whilst your head is in the clouds and your hand is in someone else's pocket. |
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Seagate abandon remote access to their 'Central' NAS
Roger Mills wrote:
I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Well you could have something like a Raspberry PI left on permanently to give you access, very little power, no fan or anything. I'm not sure what OS a 'Seagate Central NAS' runs but if it's Linux (almost certainly) then you can probably get at it via that somehow. -- Chris Green · |
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Seagate abandon remote access to their 'Central' NAS
Original newsgroups: alt.windows7.general,uk.d-i-y
Newsgroups in reply: alt.windows7.general Reason: I do not visit the DIY newsgroup to know it qualifies as a computing newsgroup. Probably on-topic to the Win7 newsgroup. Roger Mills wrote: I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Okay, you stumped me. How can files on a computer's drives be accessed when that computer is unpowered? |
#6
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Seagate abandon remote access to their 'Central' NAS
On 5/6/2018 4:31 PM, VanguardLH wrote:
Original newsgroups: alt.windows7.general,uk.d-i-y Newsgroups in reply: alt.windows7.general Reason: I do not visit the DIY newsgroup to know it qualifies as a computing newsgroup. Probably on-topic to the Win7 newsgroup. Roger Mills wrote: I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Okay, you stumped me. How can files on a computer's drives be accessed when that computer is unpowered? The user did not want to access the computer's hard drives. The NAS (Network Access Storage) they want to access is basically a box holding hard drive(s) that are connected to the local network. This box is normally separate from the PC and has it's own power supply. This is something they can already access from PC's on the same internal LAN. They were looking for a way to access the NAS box from locations outside their home LAN. Then again possibly you were attempting to be humorous... |
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Seagate abandon remote access to their 'Central' NAS
GlowingBlueMist wrote:
On 5/6/2018 4:31 PM, VanguardLH wrote: Original newsgroups: alt.windows7.general,uk.d-i-y Newsgroups in reply: alt.windows7.general Reason: I do not visit the DIY newsgroup to know it qualifies as a computing newsgroup. Probably on-topic to the Win7 newsgroup. Roger Mills wrote: I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Okay, you stumped me. How can files on a computer's drives be accessed when that computer is unpowered? The user did not want to access the computer's hard drives. The NAS (Network Access Storage) they want to access is basically a box holding hard drive(s) that are connected to the local network. The NAS box is also a computer. I did not say the OP's desktop or his workstation or his PC. The OP said "without needing to leave ANY computers running". |
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Seagate abandon remote access to their 'Central' NAS
On 07/05/2018 08:17, VanguardLH wrote:
GlowingBlueMist wrote: On 5/6/2018 4:31 PM, VanguardLH wrote: Original newsgroups: alt.windows7.general,uk.d-i-y Newsgroups in reply: alt.windows7.general Reason: I do not visit the DIY newsgroup to know it qualifies as a computing newsgroup. Probably on-topic to the Win7 newsgroup. Roger Mills wrote: I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Okay, you stumped me. How can files on a computer's drives be accessed when that computer is unpowered? The user did not want to access the computer's hard drives. The NAS (Network Access Storage) they want to access is basically a box holding hard drive(s) that are connected to the local network. The NAS box is also a computer. I did not say the OP's desktop or his workstation or his PC. The OP said "without needing to leave ANY computers running". OK - you're splitting hairs. I think most people will realise that I was talking about laptop and desktop computers - obviously *not* any computing device inside the NAS itself. More to the point, have you got any useful suggestions? -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#9
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Seagate abandon remote access to their 'Central' NAS
Roger Mills wrote:
On 07/05/2018 08:17, VanguardLH wrote: GlowingBlueMist wrote: On 5/6/2018 4:31 PM, VanguardLH wrote: Original newsgroups: alt.windows7.general,uk.d-i-y Newsgroups in reply: alt.windows7.general Reason: I do not visit the DIY newsgroup to know it qualifies as a computing newsgroup. Probably on-topic to the Win7 newsgroup. Roger Mills wrote: I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Okay, you stumped me. How can files on a computer's drives be accessed when that computer is unpowered? The user did not want to access the computer's hard drives. The NAS (Network Access Storage) they want to access is basically a box holding hard drive(s) that are connected to the local network. The NAS box is also a computer. I did not say the OP's desktop or his workstation or his PC. The OP said "without needing to leave ANY computers running". OK - you're splitting hairs. I think most people will realise that I was talking about laptop and desktop computers - obviously *not* any computing device inside the NAS itself. More to the point, have you got any useful suggestions? Doesn't your NAS offer FTP and SFTP ? If so, use the latter. What some "Apps" add to projects like this, is the hardware manufacturer maintains a "connection server", which is in a sense a form of "dynamic DNS". Your home setup may receive a different DHCP address every time you connect to your ISP. The "App" world provides a means for you to "log in" to Seagate, and Seagate has a record of the NAS registering with it, so Seagate knows the address. The data itself doesn't travel through the Seagate server, but Seagate may maintain an address map of where each NAS is located on the Internet. That's the main value. If you want to manage connections to the box yourself, you might need port forwarding on the router, DynDNS on the router to register the symbolic address for usage while away from home, and select a protocol which is secure for usage over the Internet (at least SFTP - don't leave FTP running on the Internet side where it can be seen and poked via automated kiddie scripts). Setting up a "Personal Cloud" is possible, using existing tools. Or you could try Googling on "personal cloud" and see if any third party software solves the DynDNS problem for you. (DynDNS was free at one time, but might not be free any more.) For example, I think you can transfer files over TeamViewer. I've never set up such services over the Internet here, because it's just too much of a risk. I wouldn't even think of doing this. If I had to do it, I'd use Dropbox instead, as they can spend their waking hours keeping it secure. Whereas I don't want to. Paul |
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Seagate abandon remote access to their 'Central' NAS
On Mon, 07 May 2018 14:18:42 +0100, Roger Mills
wrote: OK - you're splitting hairs. I think most people will realise that I was talking about laptop and desktop computers - obviously *not* any computing device inside the NAS itself. Agreed, most people will have arrived at that conclusion. More to the point, have you got any useful suggestions? From your local network, can you use FTP or SSH to access the NAS? If so, it should be pretty straightforward to extend that access to remote locations via port forwarding in your NAT router. -- Char Jackson |
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Seagate abandon remote access to their 'Central' NAS
Paul wrote:
Roger Mills wrote: On 07/05/2018 08:17, VanguardLH wrote: GlowingBlueMist wrote: On 5/6/2018 4:31 PM, VanguardLH wrote: Original newsgroups: alt.windows7.general,uk.d-i-y Newsgroups in reply: alt.windows7.general Reason: I do not visit the DIY newsgroup to know it qualifies as a computing newsgroup. Probably on-topic to the Win7 newsgroup. Roger Mills wrote: I have had a Seagate Central NAS system for several years - and use it for backing up some of the PCs on my network and also for occasional remote access to my media files when away from home - mainly using the Tappin app on mobile devices. I have recently discovered that Seagate stopped supporting remote access, and turned off the Tappin app in early April. I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? Okay, you stumped me. How can files on a computer's drives be accessed when that computer is unpowered? The user did not want to access the computer's hard drives. The NAS (Network Access Storage) they want to access is basically a box holding hard drive(s) that are connected to the local network. The NAS box is also a computer. I did not say the OP's desktop or his workstation or his PC. The OP said "without needing to leave ANY computers running". OK - you're splitting hairs. I think most people will realise that I was talking about laptop and desktop computers - obviously *not* any computing device inside the NAS itself. More to the point, have you got any useful suggestions? Doesn't your NAS offer FTP and SFTP ? I had thought of that, too, along with VNC (UltraVNC, RealVNC, TightVNC) and Windows RDP except those require punching holes in the router to allow external access. The router would need to be configured for port forwarding to the NAS host. I doubt the OP wants to remember the current WAN-side address of his router/modem and it could be dynamic instead of static, so adding DDNS (e.g., OpenDNS, NoIP) would let him access his router via host and domain name. Although some routers support DDNS, most don't or don't support the same DDNS provider as the user wants to use, so a local DNS updater client is needed that connects to the DDNS account to update the IP address there. That lets the account know to where it connects when an inbound request comes in. Its a lot of work. I'm wondering if Tappin worked similar to TeamViewer, LogMeIn, Mikigo, or other similar remoting services. Typically a firewall will not block outbound HTTP connections, so a TeamViewer server running on a host would make outbound connects to the TeamViewer service to see if there were any pending inbound connections from external sources (i.e., you ask the TeamView service to connect to your remote host). TeamViewer service acts as an arbitrator connecting the inbound request to the remote host and then gets out of the way. It's there for the initial handshaking but passes the inbound connection to the remote host (so the service doesn't have to expend bandwidth on that connection). I don't know if the NAS box has an open or general-purpose OS that lets you install software. Unless we dig into the unidentified Seagate NAS model, we don't know what OS it uses. There are lots of choices mentioned at: https://en.wikipedia.org/wiki/Compar...sktop_software but which you choose depends on what mode of communication you want and what you're willing to go through to set it up. From what I found about Tappin, it seems similar to TeamViewer and those remoting programs: run a client on the remote host that keeps an online account up to date and the service arbitrates inbound connection requests to access.seagate.com to the remote host. Before much time is spent in figuring out a multitude of candidate solutions, the OP needs to know what there is to work with (OS on the NAS box, can it be connected to on the intranet to access its OS and allow installation of software, router's features, like port forwarding, if using an arbitration service, as the OP was, is still okay or if direct connects are wanted, as with VNC, RDP, FTP). The OS in the NAS box could be some proprietary or highly customized OS that software installation is not a choice. Seagate NAS OS 4 https://www.seagate.com/support/software/apps/nas-os/ https://www.seagate.com/manuals/netw.../nas-os-setup/ I didn't feel inclined to learn another OS or a variant. It appears to be a Linux variant according to: https://www.theinquirer.net/inquirer...erating-system However, that doesn't mean remoting software that installs on Linux will install on this variant, plus it could be a very locked-down Linux variant. |
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Seagate abandon remote access to their 'Central' NAS
On 07/05/2018 17:48, Good Guy wrote:
On 06/05/2018 17:14, Roger Mills wrote: I guess that a number of readers of these NGs must be affected by this, and wondered whether anyone has found a solution - other than using cloud storage. I simply want to be able to access the files stored on my NAS remotely without needing to leave any computers running when I'm away from home. Any suggestions? There are many solutions: https://www.noip.com/ https://dyn.com/dns/ https://duckdns.org/ http://freedns.afraid.org/ https://www.dynu.com/ http://www.dnsdynamic.org/ Thanks. but these are solutions to a problem which I don't have! I've got a static WAN IP address - so I don't need any sort of dynamic DNS in order to address it. Just because one company stops something it doesn't mean that life must come to an end. Find different ways of doing things. That's how human beings have evolved. Seagate provided a facility whereby you could log on at access.seagate.com and access the files on your NAS. That may well have employed some sort of dynamic DNS for those needing it - but that isn't the issue. They have taken down their server, and withdrawn support for the Tappin app on portable devices. They apologise for any inconvenience caused(!) and assure me that my data is quite safe - but can only be accessed from within my own network. My router supports Game and Application Sharing - which permits me (for example) to associate a PPTP server with my Seagate NAS so that - in theory - anything coming in on port 1723 goes to the NAS. Problem is that all such connects are refused! If I log on to the NAS's web interface, it offers me 'Services' of "Remote Access", "Seagate Media", "DLNA" and "iTunes". The first two of these are no longer supported and the last two only work on the same LAN as the NAS. I've no idea what OS the NAS uses - probably some flavour of Unix/Linux - but it's pretty thoroughly locked down with no ready access to it. I *can* FTP to the NAS but that doesn't seem to allow me to do much. -- Cheers, Roger ____________ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
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Seagate abandon remote access to their 'Central' NAS
On 07/05/18 23:12, Roger Mills wrote:
Seagate provided a facility whereby you could log on at access.seagate.com and access the files on your NAS. That may well have employed some sort of dynamic DNS for those needing it - but that isn't the issue. They have taken down their server, and withdrawn support for the Tappin app on portable devices. They apologise for any inconvenience caused(!) and assure me that my data is quite safe - but can only be accessed from within my own network. My router supports Game and Application Sharing - which permits me (for example) to associate a PPTP server with my Seagate NAS so that - in theory - anything coming in on port 1723 goes to the NAS. Problem is that all such connects are refused! If I log on to the NAS's web interface, it offers me 'Services' of "Remote Access", "Seagate Media", "DLNA" and "iTunes". The first two of these are no longer supported and the last two only work on the same LAN as the NAS. I've no idea what OS the NAS uses - probably some flavour of Unix/Linux - but it's pretty thoroughly locked down with no ready access to it. I *can* FTP to the NAS but that doesn't seem to allow me to do much. Hmm. A pretty problem. Obviously there is a way in, but its not well advertised. It the tappin crap was supposed to work behind a firewall with no especial configuration, that strongly implies that the NAS istself sets up and maintains a permanent connection to some seagate cloud. Bit like skype does Now if that is the case you wont be able to use that partucular backdoor. I would try scanning the NAS ports to see which are active. My guess is that ssh might be open. If its bog standard linux on the NAS. Try using PUTTY to connect to it. If that works you can use sftp and its chums if you redirect port 22 to the NAS. It is not beyond the bounds of reason either to set up port redirection for SMB services on the router so you can actually mount the NAS across the internet. TCP ports 139 and 445 and UDP ports 137 and 138 should be redirected to the NAS box. Obviously you wont be able to 'scan' for the NAS across the internet, so you will have to know ip address and tell whatever ****e MS uses to display shares *for that server*. Or better still use NET USE to mount the device as a drive etc It's not very secure though, but I myself have done this years ago as proof of concept. -- If you tell a lie big enough and keep repeating it, people will eventually come to believe it. The lie can be maintained only for such time as the State can shield the people from the political, economic and/or military consequences of the lie. It thus becomes vitally important for the State to use all of its powers to repress dissent, for the truth is the mortal enemy of the lie, and thus by extension, the truth is the greatest enemy of the State. Joseph Goebbels |
#14
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Seagate abandon remote access to their 'Central' NAS
Roger Mills wrote:
If I log on to the NAS's web interface, it offers me 'Services' of "Remote Access", "Seagate Media", "DLNA" and "iTunes". The first two of these are no longer supported and the last two only work on the same LAN as the NAS. They "only work on the same LAN as the NAS." because your router doesn't allow the ports used by them to/from the outside. So you could open up those ports on the router and get remote access, however that does have security implications. I've no idea what OS the NAS uses - probably some flavour of Unix/Linux - but it's pretty thoroughly locked down with no ready access to it. I *can* FTP to the NAS but that doesn't seem to allow me to do much. What doesn't FTP allow you to do that you want to do? You can get 'file explorer' like GUIs that use FTP. -- Chris Green · |
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Seagate abandon remote access to their 'Central' NAS
On 08/05/2018 14:03, Chris Green wrote:
What doesn't FTP allow you to do that you want to do? You can get 'file explorer' like GUIs that use FTP. The op doesn't actually say what NAS he has but.. https://wiki.debian.org/InstallingDe.../PersonalCloud gives instructions for putting linux on some Seagate NAS boxes. Then he has multiple options if it works or buying a synolgy NAS if it doesn't. |
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