If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
I'm about out of ideas - email app
I've posted about this here several times but I'm not making any useful
progress. Eudora decided it need to be installed again one morning. Installed Eudora and later Thunderbird for XP. Neither will connect with the ISP email server mail.sitestar.net I verified this name with the ISP several times. Same server for incoming and outgoing. Ping shows server is present and reachable. The only other thing I can think of is the wrong port used in email app. I'm sure they are correct but will experiment today just in case. Anyone have any suggestions? A Google search phrase? Another email app - one still in business? I'm sure this is something simple: a stupid mistake on my part. TIA -- I love a good meal! That's why I don't cook. |
Ads |
#2
|
|||
|
|||
I'm about out of ideas - email app
KenK wrote:
I've posted about this here several times but I'm not making any useful progress. Eudora decided it need to be installed again one morning. Installed Eudora and later Thunderbird for XP. Neither will connect with the ISP email server mail.sitestar.net I verified this name with the ISP several times. Same server for incoming and outgoing. Ping shows server is present and reachable. The only other thing I can think of is the wrong port used in email app. I'm sure they are correct but will experiment today just in case. Anyone have any suggestions? A Google search phrase? Another email app - one still in business? I'm sure this is something simple: a stupid mistake on my part. TIA Can you check the status of your account ? https://sitestar.net/account-maintenance/ Have you exhausted your inbox space ? Is your account disabled ? ******* "You may use our WebMail Interface or configure any mail client (ie Mail, Outlook, ThunderBird, etc) with the following information: Incoming Mail Server mail.sitestar.net Outgoing Mail Server mail.sitestar.net Username your-email-address Ports to specify by protocol Protocol Regular With SSL/TLS IMAP 143 993 POP3 110 995 SMTP 587 465 Can I get a bigger mailbox? Yes, Sitestar offers standalone pricing for mailboxes ranging from 250 MB up to 20 GB. If you continue to have issues in sending emails, please contact support to have your specific case reviewed. Our contact information is the following: Sitestar.net 4026 WARDS ROAD UNIT G-1 #271 Lynchburg, VA 24502 Telephone: +1 888 271-9672 E-mail: " Paul |
#3
|
|||
|
|||
I'm about out of ideas - email app
Paul wrote in news
KenK wrote: I've posted about this here several times but I'm not making any useful progress. Eudora decided it need to be installed again one morning. Installed Eudora and later Thunderbird for XP. Neither will connect with the ISP email server mail.sitestar.net I verified this name with the ISP several times. Same server for incoming and outgoing. Ping shows server is present and reachable. The only other thing I can think of is the wrong port used in email app. I'm sure they are correct but will experiment today just in case. Anyone have any suggestions? A Google search phrase? Another email app - one still in business? I'm sure this is something simple: a stupid mistake on my part. TIA Can you check the status of your account ? https://sitestar.net/account-maintenance/ Have you exhausted your inbox space ? Is your account disabled ? ******* "You may use our WebMail Interface or configure any mail client (ie Mail, Outlook, ThunderBird, etc) with the following information: Incoming Mail Server mail.sitestar.net Outgoing Mail Server mail.sitestar.net Username your-email-address Ports to specify by protocol Protocol Regular With SSL/TLS IMAP 143 993 POP3 110 995 SMTP 587 465 Can I get a bigger mailbox? Yes, Sitestar offers standalone pricing for mailboxes ranging from 250 MB up to 20 GB. If you continue to have issues in sending emails, please contact support to have your specific case reviewed. Our contact information is the following: Sitestar.net 4026 WARDS ROAD UNIT G-1 #271 Lynchburg, VA 24502 Telephone: +1 888 271-9672 E-mail: " Paul OK. Haven't had time to completely digest your help. Called Sitestar support. Messed around a lot in Thunderbird but I think the following did it: Changed password Changed username from kb****** to Changed SMPT port from 25 to 587. Now it sends messages. Haven't checked recieve because Thunderbird is DLing a ton of unread messages from the past month or so. Checked again - receive works too! Thanks for all the help from here. -- I love a good meal! That's why I don't cook. |
#4
|
|||
|
|||
I'm about out of ideas - email app
In message , KenK
writes: [] Called Sitestar support. Messed around a lot in Thunderbird but I think the following did it: Changed password Changed username from kb****** to Changed SMPT port from 25 to 587. Now it sends messages. Haven't checked recieve because Thunderbird is DLing a ton of unread messages from the past month or so. Checked again - receive works too! [] I'm guessing it was the username one. Some companies use just a username, some a full email address, as the username. Especially (the latter) if the company has taken over other companies, or at least their customers' email handling. Were you once a customer of a company called nationwide, with servers perhaps called xxx.nationwide.yyy (where xxx might have been pop, smtp, mail, ... and yyy might have been com, net, ...)? Under that arrangement, maybe the username (for logging in to the mail servers, anyway) _could_ have been just the part before the @. But once sitestar had taken over several email supplie(r)s, _and_ told their customers all to use the sitestar server(s), they have to be able to distinguish between what was originally Fred12@nationwide and Fred12@sitestar (whereas previously they could tell by what server he was trying to use). The good news is that, now you know what settings are required (I was most surprised at the clear layout of settings Paul found, especially as it appears not to have any bias towards IMAP or POP), you should be able to enter them into either Eudora or Thunderbird (or both, or something else!). -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf The desire to remain private and/or anonymous used to be a core British value, but in recent times it has been treated with suspicion - an unfortunate by- product of the widespread desire for fame. - Chris Middleton, Computing 6 September 2011 |
#5
|
|||
|
|||
I'm about out of ideas - email app
J. P. Gilliver (John) wrote:
In message , KenK writes: [] Called Sitestar support. Messed around a lot in Thunderbird but I think the following did it: Changed password Changed username from kb****** to Changed SMPT port from 25 to 587. Now it sends messages. Haven't checked recieve because Thunderbird is DLing a ton of unread messages from the past month or so. Checked again - receive works too! [] I'm guessing it was the username one. Some companies use just a username, some a full email address, as the username. Especially (the latter) if the company has taken over other companies, or at least their customers' email handling. I had that happen here. The ISP decided it would be cool to change the domain name for the account, in such a way it broke my email client. But I got lucky. Someone hand-edited my email client and put support for that format in the code :-) Worked a treat. They'd made that change to the program (a program no longer supported), maybe five years before I needed the capability. And that's what I call lucky. Paul |
Thread Tools | |
Display Modes | |
|
|