cannot install Epson Stylus scanner

i have an ES CX9400Fax Series All-In-One. I'm able to install the printer
and fax drivers, but not the scanner driver...i get the following message in
device driver.

**Windows cannot load the device driver for this hardware. The driver may be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that it was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center edition
How do i check and fix the problem ?

Did you check that it was the latest software package from Epson?

There is nothing different in Media Center Edition than Home or Pro in
regards to installing hardware.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
i have an ES CX9400Fax Series All-In-One. I'm able to install the printer
and fax drivers, but not the scanner driver...i get the following message
in
device driver.

**Windows cannot load the device driver for this hardware. The driver may
be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that it
was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center
edition
How do i check and fix the problem ?

Yes i did check to make sure i had the latest software package from Epson
I even tried installing the drivers on a friend's laptop and it worked.
So the problem must be local to my Windows XP environment.
Is there any way i can check to make sure my system is not corrupted ?
Its just too weird that it allows me to install the printer driver, the fax
driver
but not the scanner driver ......thx a bunch for your effort(s)

"Cari (MS-MVP)" wrote:

Did you check that it was the latest software package from Epson?

There is nothing different in Media Center Edition than Home or Pro in
regards to installing hardware.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
i have an ES CX9400Fax Series All-In-One. I'm able to install the printer
and fax drivers, but not the scanner driver...i get the following message
in
device driver.

**Windows cannot load the device driver for this hardware. The driver may
be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that it
was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center
edition
How do i check and fix the problem ?

In the Control Panel, Administrative Tools, Services, what is the WIA
(Windows Image Acquisition) set as.... Manual, Automatic or Disabled? If
Automatic, is it started?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
Yes i did check to make sure i had the latest software package from Epson
I even tried installing the drivers on a friend's laptop and it worked.
So the problem must be local to my Windows XP environment.
Is there any way i can check to make sure my system is not corrupted ?
Its just too weird that it allows me to install the printer driver, the
fax
driver
but not the scanner driver ......thx a bunch for your effort(s)

"Cari (MS-MVP)" wrote:

Did you check that it was the latest software package from Epson?

There is nothing different in Media Center Edition than Home or Pro in
regards to installing hardware.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
i have an ES CX9400Fax Series All-In-One. I'm able to install the
printer
and fax drivers, but not the scanner driver...i get the following
message
in
device driver.

**Windows cannot load the device driver for this hardware. The driver
may
be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that
it
was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center
edition
How do i check and fix the problem ?

The WIA was already set as "Automatic" and "Started". Thx for your reply.


"Cari (MS-MVP)" wrote:

In the Control Panel, Administrative Tools, Services, what is the WIA
(Windows Image Acquisition) set as.... Manual, Automatic or Disabled? If
Automatic, is it started?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
Yes i did check to make sure i had the latest software package from Epson
I even tried installing the drivers on a friend's laptop and it worked.
So the problem must be local to my Windows XP environment.
Is there any way i can check to make sure my system is not corrupted ?
Its just too weird that it allows me to install the printer driver, the
fax
driver
but not the scanner driver ......thx a bunch for your effort(s)

"Cari (MS-MVP)" wrote:

Did you check that it was the latest software package from Epson?

There is nothing different in Media Center Edition than Home or Pro in
regards to installing hardware.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
i have an ES CX9400Fax Series All-In-One. I'm able to install the
printer
and fax drivers, but not the scanner driver...i get the following
message
in
device driver.

**Windows cannot load the device driver for this hardware. The driver
may
be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that
it
was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center
edition
How do i check and fix the problem ?

The WIA was already set as "Automatic" and "Started". Thx for your reply.


"Cari (MS-MVP)" wrote:

In the Control Panel, Administrative Tools, Services, what is the WIA
(Windows Image Acquisition) set as.... Manual, Automatic or Disabled? If
Automatic, is it started?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
Yes i did check to make sure i had the latest software package from Epson
I even tried installing the drivers on a friend's laptop and it worked.
So the problem must be local to my Windows XP environment.
Is there any way i can check to make sure my system is not corrupted ?
Its just too weird that it allows me to install the printer driver, the
fax
driver
but not the scanner driver ......thx a bunch for your effort(s)

"Cari (MS-MVP)" wrote:

Did you check that it was the latest software package from Epson?

There is nothing different in Media Center Edition than Home or Pro in
regards to installing hardware.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
i have an ES CX9400Fax Series All-In-One. I'm able to install the
printer
and fax drivers, but not the scanner driver...i get the following
message
in
device driver.

**Windows cannot load the device driver for this hardware. The driver
may
be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that
it
was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center
edition
How do i check and fix the problem ?

YEAH!!...I FOUND THE ANSWER AND IT WORKS!!

IT WAS A LOGITECH WEBCAM PROBLEM....I INSTALLED AND UNINSTALLED THIS WEBCAM
LONG-TIME AGO. WHAT I DIDN'T KNOW AT THAT TIME WAS THAT IT DIDN'T REMOVE AN
IMPORTANT DATA FIELD IN MY WINDOWS REGISTRY:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

I JUST REMOVED THE TEXT "LVMVDRV" IN THE LOWERFILTERS SECTION OF THE KEY,
CLOSED MY REGISTRY, SHUT-OFF MY EPSON ALL-IN-ONE U.S.B. PRINTER, AND
RE-BOOTED MY COMPUTER.

THEN AS SOON AS WINDOWS DESKTOP CAME-UP, I TURNED ON MY PRINTER. WINDOWS
FINALLY FOUND AND INSTALLED MY EPSON PRINTER'S SCANNER
DRIVER.....YEAHHHHHHHHHHHH!!!

MORAL OF THE STORY: DO NOT EVER UNISTALL A LOGITECH WEBCAM. IT WILL
PREVENT YOU FROM INSTALLING ANOTHER IMAGING DEVICE ON YOUR COMPUTER


"Romeo2008" wrote:

The WIA was already set as "Automatic" and "Started". Thx for your reply.


"Cari (MS-MVP)" wrote:

In the Control Panel, Administrative Tools, Services, what is the WIA
(Windows Image Acquisition) set as.... Manual, Automatic or Disabled? If
Automatic, is it started?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
Yes i did check to make sure i had the latest software package from Epson
I even tried installing the drivers on a friend's laptop and it worked.
So the problem must be local to my Windows XP environment.
Is there any way i can check to make sure my system is not corrupted ?
Its just too weird that it allows me to install the printer driver, the
fax
driver
but not the scanner driver ......thx a bunch for your effort(s)

"Cari (MS-MVP)" wrote:

Did you check that it was the latest software package from Epson?

There is nothing different in Media Center Edition than Home or Pro in
regards to installing hardware.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...
i have an ES CX9400Fax Series All-In-One. I'm able to install the
printer
and fax drivers, but not the scanner driver...i get the following
message
in
device driver.

**Windows cannot load the device driver for this hardware. The driver
may
be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that
it
was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center
edition
How do i check and fix the problem ?

A big thank you for that. Spent hours trying installs reinstalls reg cleans with no luck.

Same thing took webcam off the other week as part of a tidy up: would not have made the connection

ta again.

On Monday, May 05, 2008 5:48 PM Romeo200 wrote:

i have an ES CX9400Fax Series All-In-One. I'm able to install the printer
and fax drivers, but not the scanner driver...i get the following message in
device driver.

**Windows cannot load the device driver for this hardware. The driver may be
corupted or missing. (Code 39) **

I had the same issue with a Canon MX300 and returned it thinking that it was a
corrupted driver from the manufacturer.

Now i realize it has something to do with my Windows XP media center edition
How do i check and fix the problem ?


On Monday, May 05, 2008 11:12 PM Cari \(MS-MVP\) wrote:

Did you check that it was the latest software package from Epson?

There is nothing different in Media Center Edition than Home or Pro in
regards to installing hardware.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...


On Tuesday, May 06, 2008 12:12 PM Romeo200 wrote:

Yes i did check to make sure i had the latest software package from Epson
I even tried installing the drivers on a friend's laptop and it worked.
So the problem must be local to my Windows XP environment.
Is there any way i can check to make sure my system is not corrupted ?
Its just too weird that it allows me to install the printer driver, the fax
driver
but not the scanner driver ......thx a bunch for your effort(s)

"Cari (MS-MVP)" wrote:


On Tuesday, May 06, 2008 3:00 PM Cari \(MS-MVP\) wrote:

In the Control Panel, Administrative Tools, Services, what is the WIA
(Windows Image Acquisition) set as.... Manual, Automatic or Disabled? If
Automatic, is it started?
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Romeo2008" wrote in message
...


On Tuesday, May 06, 2008 6:12 PM Romeo200 wrote:

The WIA was already set as "Automatic" and "Started". Thx for your reply.


"Cari (MS-MVP)" wrote:


On Tuesday, May 06, 2008 7:53 PM Romeo200 wrote:

YEAH!!...I FOUND THE ANSWER AND IT WORKS!!

IT WAS A LOGITECH WEBCAM PROBLEM....I INSTALLED AND UNINSTALLED THIS WEBCAM
LONG-TIME AGO. WHAT I DIDN'T KNOW AT THAT TIME WAS THAT IT DIDN'T REMOVE AN
IMPORTANT DATA FIELD IN MY WINDOWS REGISTRY:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}

I JUST REMOVED THE TEXT "LVMVDRV" IN THE LOWERFILTERS SECTION OF THE KEY,
CLOSED MY REGISTRY, SHUT-OFF MY EPSON ALL-IN-ONE U.S.B. PRINTER, AND
RE-BOOTED MY COMPUTER.

THEN AS SOON AS WINDOWS DESKTOP CAME-UP, I TURNED ON MY PRINTER. WINDOWS
FINALLY FOUND AND INSTALLED MY EPSON PRINTER'S SCANNER
DRIVER.....YEAHHHHHHHHHHHH!!!

MORAL OF THE STORY: DO NOT EVER UNISTALL A LOGITECH WEBCAM. IT WILL
PREVENT YOU FROM INSTALLING ANOTHER IMAGING DEVICE ON YOUR COMPUTER


"Romeo2008" wrote:


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