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#46
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Machine shuts down, can't find boot device
Frank wrote:
GreyCloud wrote: Frank wrote: GreyCloud wrote: Frank wrote: Alias wrote: Lord Vetinari wrote: it's so sad that so many people don't know they have an alternative to the Geek Squad's overpriced, and underpowered service. Reminds me of another company. I'm not going to post their name but their initials are Microsoft Corporation. Got that MS hatred cranked up again huh cody? hehehe...they sure know how to push all of your "stupidity buttons" don't they! Oops!...LOL! Ever pay for their online support services? When I had my business and a VL with MS we had a great rep who took excellent care of us. He even came to our yearly company parties! I think those are a bit different than a one time call in with your credit card in hand, in which I meant to refer to. I've had excellent service with DEC in the past in the manner which you are referring to. Their services aren't all that good if nothing more than take your money and run, as compared to other companies doing the same thing. Sorry, but that was not my experience. It is if you call in with your credit card in hand. I never, ever did anything like that! You just get a telephone flunky that really doesn't know much, and worse may be one of those offshore tele-support centers. Much the same as with HP. Oh I've called HP about warranty issues on my laptop and you're right...its like calling morons-are-us! But if you pay for a contract, then you should get pretty decent service. I presume that you had a contract number handy when you did call them. Actually I had/have my reps cell phone number! :-) Needed help that much, eh? -- Alias |
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#47
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Machine shuts down, can't find boot device
Alias wrote:
Frank wrote: GreyCloud wrote: Frank wrote: GreyCloud wrote: Frank wrote: Alias wrote: Lord Vetinari wrote: it's so sad that so many people don't know they have an alternative to the Geek Squad's overpriced, and underpowered service. Reminds me of another company. I'm not going to post their name but their initials are Microsoft Corporation. Got that MS hatred cranked up again huh cody? hehehe...they sure know how to push all of your "stupidity buttons" don't they! Oops!...LOL! Ever pay for their online support services? When I had my business and a VL with MS we had a great rep who took excellent care of us. He even came to our yearly company parties! I think those are a bit different than a one time call in with your credit card in hand, in which I meant to refer to. I've had excellent service with DEC in the past in the manner which you are referring to. Their services aren't all that good if nothing more than take your money and run, as compared to other companies doing the same thing. Sorry, but that was not my experience. It is if you call in with your credit card in hand. I never, ever did anything like that! You just get a telephone flunky that really doesn't know much, and worse may be one of those offshore tele-support centers. Much the same as with HP. Oh I've called HP about warranty issues on my laptop and you're right...its like calling morons-are-us! But if you pay for a contract, then you should get pretty decent service. I presume that you had a contract number handy when you did call them. Actually I had/have my reps cell phone number! :-) Needed help that much, eh? Are you jealous cody? Figures! Oops!...LOL! |
#48
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Machine shuts down, can't find boot device
Frank wrote:
He even came to our yearly company parties! You mean he showed up for free food an beer? Damn, you're easy to impress. Ooops! (See how stupid that looks?) -- Enkidu |
#49
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Machine shuts down, can't find boot device
Enkidu wrote:
Frank wrote: He even came to our yearly company parties! You mean he showed up for free food an beer? He did a lot favors for us! And a good, solid, direct, knowledgeable contact with a large company you deal with is extremely valuable. Plus he knew a lot about the type of business I was in and he knew all of our competition. I'm no fool, so cultivating a personal relationship with him and his, including inviting him and his wife, to our yearly Company parties was smart thinking on our part. If you think otherwise I couldn't possibly care less. I was very, very successful in my business! Damn, you're easy to impress. Damn you're stupid! Ooops! (See how stupid that looks?) Yeah...you're looking dumber by the minute. |
#50
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Machine shuts down, can't find boot device
Frank wrote:
GreyCloud wrote: Frank wrote: GreyCloud wrote: Frank wrote: Alias wrote: Lord Vetinari wrote: it's so sad that so many people don't know they have an alternative to the Geek Squad's overpriced, and underpowered service. Reminds me of another company. I'm not going to post their name but their initials are Microsoft Corporation. Got that MS hatred cranked up again huh cody? hehehe...they sure know how to push all of your "stupidity buttons" don't they! Oops!...LOL! Ever pay for their online support services? When I had my business and a VL with MS we had a great rep who took excellent care of us. He even came to our yearly company parties! I think those are a bit different than a one time call in with your credit card in hand, in which I meant to refer to. I've had excellent service with DEC in the past in the manner which you are referring to. Their services aren't all that good if nothing more than take your money and run, as compared to other companies doing the same thing. Sorry, but that was not my experience. It is if you call in with your credit card in hand. I never, ever did anything like that! My brother did that only once. All they told him was to reinstall XP after they took his money. It's pretty much the same thing with Apple, and I did that only once under their warranty terms which didn't cost me anything. A strange problem: Opened MS Media Player for Mac and it starts and then shut down. Their solution was to drag that applications cache file to the trash can and let the app rebuild it. It worked. You just get a telephone flunky that really doesn't know much, and worse may be one of those offshore tele-support centers. Much the same as with HP. Oh I've called HP about warranty issues on my laptop and you're right...its like calling morons-are-us! But if you pay for a contract, then you should get pretty decent service. I presume that you had a contract number handy when you did call them. Actually I had/have my reps cell phone number! :-) It sure helps. Of course back in the 80s the DEC yearly software support contract cost us around $4000/year. Any question I have ever asked them I always got a solution from them. |
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