Wireless mouse and keyboard problem

I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.
--

Regards,

Eric Stevens

On 7/1/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

--
2017: The year we lean to play the great game of Euchre

On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
wrote:

On 7/1/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.
--

Regards,

Eric Stevens

Eric Stevens wrote:
On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
wrote:

On 7/1/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.

Are you using the same AV product on both boxes ?

I'm only suggesting that, out of a lack of other things to suggest.

Paul

Trying a different mouse is the most productive troubleshooting.
If you are unwilling to fix the problem, why ask for help?

--
Eric Stevens eric.stevens sum.co.nz wrote:

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From: Eric Stevens eric.stevens sum.co.nz
Newsgroups: alt.comp.os.windows-10
Subject: Wireless mouse and keyboard problem
Message-ID: h0iglc527tb0vivqpf1v7ho7g8j6jeprao 4ax.com
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Date: Sun, 02 Jul 2017 13:13:56 +1200
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On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
Keith_Nuttle sbcglobal.net wrote:

On 7/1/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran 'sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.
--

Regards,

Eric Stevens

On Sun, 2 Jul 2017 02:18:41 -0000 (UTC), John Doe
wrote:

Trying a different mouse is the most productive troubleshooting.
If you are unwilling to fix the problem, why ask for help?

http://www.caliburn.nl/topposting.html

Eric Stevens eric.stevens sum.co.nz wrote:

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From: Eric Stevens eric.stevens sum.co.nz
Newsgroups: alt.comp.os.windows-10
Subject: Wireless mouse and keyboard problem
Message-ID: h0iglc527tb0vivqpf1v7ho7g8j6jeprao 4ax.com
References: hvfglc5t8a6f2hnhvnmpc9qma7e0bsktus 4ax.com oj9fru$ueg$1 gioia.aioe.org
User-Agent: ForteAgent/8.00.32.1272
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Lines: 61
X-Complaints-To: abuse easynews.com
Organization: Forte - www.forteinc.com
X-Complaints-Info: Please be sure to forward a copy of ALL headers otherwise we will be unable to process your complaint properly.
Date: Sun, 02 Jul 2017 13:13:56 +1200
X-Received-Body-CRC: 1799088797
X-Received-Bytes: 4110
X-Original-Bytes: 3825
Xref: news.eternal-september.org alt.comp.os.windows-10:49111

On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
Keith_Nuttle sbcglobal.net wrote:

On 7/1/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran 'sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.
--

Regards,

Eric Stevens

On Sun, 02 Jul 2017 13:13:56 +1200, Eric Stevens
wrote:

On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
wrote:

On 1/7/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

Have you tried a wired keyboard and mouse?

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.

Could it be interference to the wireless link?

In article ,
says...

On Sun, 02 Jul 2017 13:13:56 +1200, Eric Stevens
wrote:

On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
wrote:

On 1/7/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ?sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Wireless interference or receiver "going to sleep" sometimes is my
guess. Try a wired keyboard and mouse and if problem goes away then ...?

BTW - I avoid wireless as much as possible, even laptops in house
usually connect via a cable.

On Sat, 01 Jul 2017 21:21:48 -0400, Paul
wrote:

Eric Stevens wrote:
On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
wrote:

On 7/1/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.

Are you using the same AV product on both boxes ?

I'm only suggesting that, out of a lack of other things to suggest.

Good point. I haven't even thought of that.

Yes McAfee.

Plus of course Microsoft Defender, plus Malware Bytes, plus
SuperAntiSpyware.

.... and the significance of this is????
Paul
--

Regards,

Eric Stevens

On Sun, 2 Jul 2017 02:18:41 -0000 (UTC), John Doe
wrote:

Trying a different mouse is the most productive troubleshooting.
If you are unwilling to fix the problem, why ask for help?

I can't see how the mouse can affect the keyboard. Perhaps I should
change my bread and butter logitech keyboard because it is affecting
the Logitech mouse.

Besides, my old machine was behaving in much the same way and the
keyboard and mouse on that are Dell.
--

Regards,

Eric Stevens

On Sun, 02 Jul 2017 12:43:34 +1000, Lucifer Morningstar
wrote:

On Sun, 02 Jul 2017 13:13:56 +1200, Eric Stevens
wrote:

On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
wrote:

On 1/7/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?

To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

Have you tried a wired keyboard and mouse?

I have thought of that but I no longer own any.

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.

Could it be interference to the wireless link?

The keyboard problem strongly suggests that text is getting as far as
an internal buffer and that sometimes there is a delay before it is
released. The delayed response of the cursor to movements of the
cursor suggests much the same thing. That's why I have been thinking
about services and priorities (and the PCI bus).
--

Regards,

Eric Stevens

On Sat, 1 Jul 2017 23:48:06 -0300, pjp
wrote:

--- snip ---

Wireless interference or receiver "going to sleep" sometimes is my
guess. Try a wired keyboard and mouse and if problem goes away then ...?

Something is going to sleep which is why it sometimes has to be woken
up by turning the keyboard on and off.
--

Regards,

Eric Stevens

Eric Stevens wrote:
On Sat, 01 Jul 2017 21:21:48 -0400, Paul
wrote:

Eric Stevens wrote:
On Sat, 1 Jul 2017 20:48:00 -0400, Keith Nuttle
wrote:

On 7/1/2017 8:36 PM, Eric Stevens wrote:
I had this problem on my old computer and expected to leave it behind
when I built my current machine late last year. Unfortunately the
problem is worse on my new machine than it ever was on the old. Both
machines employ wireless keyboards and mice connected by a common USB
receiver. The description which follows only applies exactly to my new
machine and that is the machine for which I am seeking help.

The mouse sometimes behaves as though it is connected to the screen
cursor with a rubber band. Most of the time it can be steered around
in the expected manner but sometimes the cursor sticks in one spot and
for seconds at a time will refuse to move no matter what I do with the
mouse. Most times it will eventually spring into life but I have
sometimes had to do a ctrlaltdel before it will respond. A
characteristic is that it may be working properly over an area of
clear screen but will suddenly stick when it encounters the edge of a
window, a button, and icon and similar change of context.

When the keyboard has not been used for a while it may be slow to
respond. Sometimes I can wait for a second or two after typing my 13
character password before anything appears on the screen. Then it will
appear in a rush with one or two characters (probably at the
beginning) being omitted. More commonly characters on the screen will
lag by one or two behind my typing before catching up in a rush.
Occasionally it will decided to stop working altogether during the
course of ordinary typing. I usually have to turn off the keyboard and
then turn it back on again to get the computer's attention and then it
is away.

I have had a variety of theories about what might be wrong. I ran ‘sfc
/scannow' without appearing to make a change. Trouble shooting under
Security and Maintenance on the control panel has not found anything.
I have also run the slightly different Trouble Shooting app on the
control panel. Some slight improvement. I have goggled at the enormous
list of services that Windows now runs but have decided to leave them
alone for now. I have swapped the USB receiver over several ports but
that seems to have made no difference.

My gut feeling is that the problem is one of priority: the keyboard
and mouse have been shunted too far down the queue. The question is
what queue and what keeps getting in ahead of them. I'm frankly
groping. It's probably something simple and I would be very glad to
hear from anyone who thinks they might be able to help me.

Have you tried a different mouse?
To do that I would have to swap mouse keyboard and receiver. So the
answer is I haven't. I could swap the setup from my old computer but
as I already know it behaves in much the same way (but not as bad) on
the old machine I don't know that I could learn much.

My present feeling is that it is something inside W10 but I don't have
any idea of what it could be.
Are you using the same AV product on both boxes ?

I'm only suggesting that, out of a lack of other things to suggest.

Good point. I haven't even thought of that.

Yes McAfee.

Plus of course Microsoft Defender, plus Malware Bytes, plus
SuperAntiSpyware.

... and the significance of this is????

And what happens if this menagerie is disabled or not
in the picture ? How does the hardware behave then ?

If you have a spare hard drive, you can do a clean
install of Windows 10 and it will automatically activate.
You can then test your keyboard and mouse for "behavior".

The thing is, you're claiming the input is (mostly) recovered,
but delayed. I don't think wireless keyboards and mice have
huge hardware buffers. The hardware makers are stingy *******s,
and they're going to hold only the longest set of data bytes
necessary to hold a modified character (until it can be sent).
And they're not going to use acknowledged protocol either.
I can see the hardware losing characters due to RF interference,
but I don't think the behavior can come from the device itself.

The USB nano receiver should be in a similar situation. Just
enough buffer for the current reception, then relying on
"polling" that USB2 does, to instantly transfer the data.
I don't know how USB3 does that, and in some cases, you have
HID devices on USB3, and XHCI doing the transfer. As I understand
it, polling is not used with those. If that were the case, the
mere reception of a USB packet, should immediately cause interrupt
service (and the setting of a DPC for later processing).

The only tool for measuring DPC Latency (DPCLat) doesn't work
on Win10, and I've not heard of anyone cooking up a replacement.
In some cases, you might blame a DPC overload, but DPC has
"corner behavior", where the processing of DPCs receives higher
priority from the OS, if the OS is falling behind and DPCs
"age" too much.

https://en.wikipedia.org/wiki/Deferred_Procedure_Call

I don't want to dwell on these too much, because you've not
presented any evidence other subsystems are failing. If DPC
generally were involved, you'd notice some other twitchy
**** going on. (For example, audio sounding terrible from
speakers... is a sign of DPC trouble.)

What we know so far, is two HID class devices are mis-behaving,
and that's all. They could be sharing a nano receiver. What
else could influence them ? Any utilities that have inserted
filter drivers ? Seems unlikely for one utility, to attack
both mouse coordinate stream and keyboard stream at the same
time.

And that's why I tossed out AV, because the totality of
symptoms has no good strong theme.

Paul

I get a similar problem occasionally with my USB mouse/keyboard
combination. When it has been persistent changing the batteries has
fixed it! Simple, but often overlooked.

The other thing I have noticed is that the problem can occasionally
occur if my USB extension disk drive is very active, like transferring a
large file.

On Sun, 2 Jul 2017 08:40:19 +0100, Ted wrote:

I get a similar problem occasionally with my USB mouse/keyboard
combination. When it has been persistent changing the batteries has
fixed it! Simple, but often overlooked.


I have seen the same problem on a HP TouchSmart with batteries going
flat. It's easy to forget them.

Steve

--
Neural Network Software for Windows http://www.npsnn.com