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#1
May 5th 09, 12:50 PM
posted to microsoft.public.windowsxp.basics
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How to uninstall an application
I have an installed TURBOTAX that will not run after a restore from
backup. When I try to re-install, it says it cannot do it until the prior installation is removed. It says to remove it using Control PanelRemove Programs. When I looked at that the application is not listed. I then manually removed the application from c:\Program Files. I still get the error. I painstakingly removed all references to the application in the Registry, but I still get the error. Can anyone suggest what I can do in order to re-install this thing? Thanks Duke 
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#2
May 5th 09, 01:15 PM
posted to microsoft.public.windowsxp.basics
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How to uninstall an application
On May 5, 7:50*am, wrote:
I have an installed TURBOTAX that will not run after a restore from backup. *When I try to re-install, it says it cannot do it until the prior installation is removed. *It says to remove it using Control PanelRemove Programs. *When I looked at that the application is not listed. I then manually removed the application from c:\Program Files. I still get the error. *I painstakingly removed all references to the application in the Registry, but I still get the error. Can anyone suggest what I can do in order to re-install this thing? Thanks Duke You should be trying the TT site. They have a forum and a pretty good live chat, but you might have to wait some for a human. A quick Google found this that may help: http://forums.techarena.in/windows-x...rt/1096990.htm There are other results from Google that you can track down.
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#3
May 5th 09, 01:15 PM
posted to microsoft.public.windowsxp.basics
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How to uninstall an application
On May 5, 7:50*am, wrote:
I have an installed TURBOTAX that will not run after a restore from backup. *When I try to re-install, it says it cannot do it until the prior installation is removed. *It says to remove it using Control PanelRemove Programs. *When I looked at that the application is not listed. I then manually removed the application from c:\Program Files. I still get the error. *I painstakingly removed all references to the application in the Registry, but I still get the error. Can anyone suggest what I can do in order to re-install this thing? Thanks Duke You should be trying the TT site. They have a forum and a pretty good live chat, but you might have to wait some for a human. A quick Google found this that may help: http://forums.techarena.in/windows-x...rt/1096990.htm There are other results from Google that you can track down.
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#4
May 6th 09, 06:18 AM
posted to microsoft.public.windowsxp.basics
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How to uninstall an application
wrote in message
... I have an installed TURBOTAX that will not run after a restore from backup. When I try to re-install, it says it cannot do it until the prior installation is removed. It says to remove it using Control PanelRemove Programs. When I looked at that the application is not listed. I then manually removed the application from c:\Program Files. I still get the error. I painstakingly removed all references to the application in the Registry, but I still get the error. Can anyone suggest what I can do in order to re-install this thing? Thanks Duke You need to contact the vendor's support or forums, and you may also need to reboot and clear out temp folders. HTH -pk
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#5
May 6th 09, 06:18 AM
posted to microsoft.public.windowsxp.basics
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How to uninstall an application
wrote in message
... I have an installed TURBOTAX that will not run after a restore from backup. When I try to re-install, it says it cannot do it until the prior installation is removed. It says to remove it using Control PanelRemove Programs. When I looked at that the application is not listed. I then manually removed the application from c:\Program Files. I still get the error. I painstakingly removed all references to the application in the Registry, but I still get the error. Can anyone suggest what I can do in order to re-install this thing? Thanks Duke You need to contact the vendor's support or forums, and you may also need to reboot and clear out temp folders. HTH -pk
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