messenger 6.2

i've downloaded 6.2 messenger but cant get rid of old
messenger i cant find the program to remove it any
suggestions?

Greetings Debbie,

The "old messenger" is Windows Messenger 4.7 with comes with Windows XP. MSN Messenger 6.2
does not upgrade Windows Messenger as they are separate applications (hence the difference
names).

Although you can forcibly remove Windows Messenger, if you do, features like Remote
Assistance, Whiteboard and Application Sharing within MSN Messenger 6.x and Windows will no
longer work. As well, some applications that specifically call on Messenger (like for
example Outlook Express) will appear to freeze or refuse to load as they try to start
Messenger (you can however, turn off this functionality to fix this problem).

Instead, you can simply disable Windows Messenger. To do so, open it up (click Start, then
Run, type "msmsgs" and click OK), click Tools, Options, Preferences tab and uncheck 'Run this
Program when Windows starts' or 'Run Windows Messenger when Windows starts' (depending on
version) as well as 'Allow this program to run in the background' or 'Allow Windows Messenger
to run in the background' (depending on version). This won't remove Windows Messenger, so
features like Remote Assistance, Whiteboard and Application Sharing will continue to work,
but it will let it stay out of your way.

Also, do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If you'd prefer to just remove Windows Messenger however (despite the drawbacks), you can do
so by following the instructions he
http://messenger.jonathankay.com/problem.aspx?ID=7
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.


"debbie" wrote in message
...
i've downloaded 6.2 messenger but cant get rid of old
messenger i cant find the program to remove it any
suggestions?