Scanning to Windows Mail

I have an Epson XP-430 WiFi printer/scanner/copier, connected wirelessly to
my home network. When I 'scan a document to email' wirelessly from the
printer to my XP pc, Outlook Express automatically opens up with the
scanned document attached, ready to address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop, no
go. She has Mail as the one and only email program, but Windows 10 keeps
opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.

On 30/05/2017 17:17, Boris wrote:
I have an Epson XP-430 WiFi printer/scanner/copier, connected wirelessly to
my home network. When I 'scan a document to email' wirelessly from the
printer to my XP pc, Outlook Express automatically opens up with the
scanned document attached, ready to address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop, no
go. She has Mail as the one and only email program, but Windows 10 keeps
opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.
Is it likely the Default APP is still Outlook for reasons I can't
explain? Go to:

Settings Apps

http://i.imgur.com/ij2SQNs.png http://i.imgur.com/ij2SQNs.png

then look for something like this:

http://i.imgur.com/2yecpVM.png http://i.imgur.com/2yecpVM.png



--
With over 500 million devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

Good Guy wrote in
news
On 30/05/2017 17:17, Boris wrote:
I have an Epson XP-430 WiFi printer/scanner/copier, connected
wirelessly to my home network. When I 'scan a document to email'
wirelessly from the printer to my XP pc, Outlook Express
automatically opens up with the scanned document attached, ready to
address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop,
no go. She has Mail as the one and only email program, but Windows
10 keeps opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.
Is it likely the Default APP is still Outlook for reasons I can't
explain? Go to:

Settings Apps

http://i.imgur.com/ij2SQNs.png http://i.imgur.com/ij2SQNs.png

then look for something like this:

http://i.imgur.com/2yecpVM.png http://i.imgur.com/2yecpVM.png




Hi,

Yeah, been there, etc, and Mail is the default app. I'll have to mess
around some more and see what's up. I did send a note to Epson support,
but they replied with irrelevant FAQs.

Thanks

In article 8,
lid, Boris says...

I have an Epson XP-430 WiFi printer/scanner/copier, connected wirelessly to
my home network. When I 'scan a document to email' wirelessly from the
printer to my XP pc, Outlook Express automatically opens up with the
scanned document attached, ready to address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop, no
go. She has Mail as the one and only email program, but Windows 10 keeps
opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.

It probably requires a MAPI compliant mail program. And I'm fairly sure
Win 10 Mail is not.

You could purchase Outlook (or rent it - Office 365), or for free,
install Mozilla Thunderbird.

--
Duncan.

Dave Doe wrote in
:

In article 8,
lid, Boris says...

I have an Epson XP-430 WiFi printer/scanner/copier, connected
wirelessly to my home network. When I 'scan a document to email'
wirelessly from the printer to my XP pc, Outlook Express
automatically opens up with the scanned document attached, ready to
address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop,
no go. She has Mail as the one and only email program, but Windows
10 keeps opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.

It probably requires a MAPI compliant mail program. And I'm fairly
sure Win 10 Mail is not.

You could purchase Outlook (or rent it - Office 365), or for free,
install Mozilla Thunderbird.


Hi,

The installed Epson drivers state that they work with XP through Windows
10. Also, here are the Scan to Computer (Email) requirements from the
User's Guide:

"Scan to Computer (Email) scans your original and attaches it to a
message in your e-mail program. You can select the e-mail program you
want to use and resize your image, if necessary, from an option screen
on your computer."

"Note: This works with MAPI-type email such as Microsoft Outlook,
Windows Live Mail, Mac Mail, and Entourage, but not web-based email such
as Gmail."

Odd that it says it works with MAPI, because my XP/Outlook Express is
set up POP3, and it works great. However, my wife's Windows 10 Mail is
indeed set up MAPI, and it doesn't work.

Boris wrote:

I have an Epson XP-430 WiFi printer/scanner/copier, connected wirelessly to
my home network. When I 'scan a document to email' wirelessly from the
printer to my XP pc, Outlook Express automatically opens up with the
scanned document attached, ready to address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop, no
go. She has Mail as the one and only email program, but Windows 10 keeps
opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.

On the desktop, create a shortcut whose target is:

mailto:

That's it. Nothing past the mail protocol qualifier. That should open
whatever is configured as the default e-mail client. Does it work?

If that works, try this as the shortcut's command:

mailto:username@domain?subject=testmessage&body=se eattachment&attachment="file"

See if your default e-mail client opens with a new message to the
"user@domain" recipient (use whatever e-mail address you want - just
don't bother sending), a Subject of "testmessage", the body text says
"seeattachment" and with the file as an attachment. file can be a
local file (e.g., C:\docs\misc.txt or file://C:/docs/misc.txt) or point
to a file on a UNC path (e.g., \\hostname\folder\myfile.doc).

https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx

That does not describe an 'attachment=file' argument so I'm not sure
how passing an attachment to the client works. One of the commenters
noted they used 'attach=file', not the 'attachment=file' that I
showed above, yet another user noted using my syntax. Also, for UNC or
file: protocol, you need access to the host where is the file, so maybe
your wife has access but you don't. In the above article, a user noted
that doubled double-quotes were needed for the file value if Outlook
was the local e-mail client. If Epson is using a web form to submit an
e-mail request, that's another can of worms. For example, if the file
value is a UNC path then backslashes have to be doubled (i.e., escaped),
like \\hostname\\folder\\file; see:

https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx

Neither RFC 2368 or 6068 (which obsoletes 2368) defining the mailto
protocol mention an argument named attach[ment]. It might've been a
non-standard (de facto) syntax that e-mail client would recognize.
Newer e-mail clients may honor the RFCs without adding their own
enhancements which means you cannot pass a file via argument in a mailto
command. The result is support of the attach[ment] argument is mixed.

For example, at one time, you could specify a username and password in
an HTTP command. That was because authors misunderstood the RFC. They
thought the generic syntax shown as an example in the body of the RFC
about URI resource protocols applied to all the described protocols.
Each addendum describing each protocol showed the syntax valid that THAT
protocol. The addendums overrode the generic syntax but many readers
did not realize that. The ftp protocol allows ftp://userwd@host but
the http protocol never did officially support http://userwd@host.
When Microsoft decided to buck the de facto trend in web browsers and
actually honor the RFC, they dropped supporting username and password in
an http command -- and lots of users wailed that Microsoft broke their
logins via URL. Microsoft actually straightened up and complied with
the RFC while the others still supported an illegal http syntax. Could
be Microsoft did it again with but this time in their e-mail client in
Windows 10. Outlook Express is damn old so it likely is from the era
when the de facto mailto support including the attach[ment] argument
(that was never defined in the RFC).

You would have to find out from Epson how they call the mail client and
what parameters they pass to it. If they are using the mailto protocol,
ask them what is their value of the attach[ment] argument. See if they
transferred a file so it is local on your host (where you are running
their software) or if they point to the printer as a hostname. There
could be a permissions or access problem at either location. The first
level techs you get when you call them won't have a clue what you are
asking about when you mention the mailto protocol or how their local
client retrieves the file from the network printer. You'll need to
escalate the ticket to a 2nd or 3rd level tech.

A problem that I've encountered with some e-mail clients is they get
stuck when their quota (disk space) for their cache location gets full.
New files cannot be added there, or they get ignored. Have you tried
using something to clean out the dross from your computer, like old
files left in the %temp% folder and elsewhere (e.g., CCleaner)?

Boris wrote:
Dave Doe wrote in
:

In article 8,
lid, Boris says...
I have an Epson XP-430 WiFi printer/scanner/copier, connected
wirelessly to my home network. When I 'scan a document to email'
wirelessly from the printer to my XP pc, Outlook Express
automatically opens up with the scanned document attached, ready to
address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop,
no go. She has Mail as the one and only email program, but Windows
10 keeps opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.
It probably requires a MAPI compliant mail program. And I'm fairly
sure Win 10 Mail is not.

You could purchase Outlook (or rent it - Office 365), or for free,
install Mozilla Thunderbird.


Hi,

The installed Epson drivers state that they work with XP through Windows
10. Also, here are the Scan to Computer (Email) requirements from the
User's Guide:

"Scan to Computer (Email) scans your original and attaches it to a
message in your e-mail program. You can select the e-mail program you
want to use and resize your image, if necessary, from an option screen
on your computer."

"Note: This works with MAPI-type email such as Microsoft Outlook,
Windows Live Mail, Mac Mail, and Entourage, but not web-based email such
as Gmail."

Odd that it says it works with MAPI, because my XP/Outlook Express is
set up POP3, and it works great. However, my wife's Windows 10 Mail is
indeed set up MAPI, and it doesn't work.


https://en.wikipedia.org/wiki/Pop3
https://en.wikipedia.org/wiki/Intern...ccess_Protocol [IMAP, nemesis of POP3]

*******

https://en.wikipedia.org/wiki/MAPI

"a Component Object Model [COM] based API for Microsoft Windows.

MAPI allows client programs to become (e-mail) messaging-enabled,
-aware, or -based by calling MAPI subsystem routines that interface
with certain messaging servers."

COM is how two Windows Programs can talk to one another. The Scan To Email,
is the scanner program using COM to talk to the email program.

https://en.wikipedia.org/wiki/Component_Object_Model

"It is used to enable inter-process communication object creation
in a large range of programming languages."

Don't ask me how you can tell from the outside of a program,
what it supports on stuff like that.

HTH,
Paul

On 05/30/2017 12:40 PM, Boris wrote:
Good Guy wrote in
news

my XP pc, Outlook Express

Windows 10 laptop,
Windows 10 keeps opening up an Outlook dialog box.
Hi,

Turds, those.

Yeah, been there, etc,

Boris wrote:

The installed Epson drivers state that they work with XP through Windows
10. Also, here are the Scan to Computer (Email) requirements from the
User's Guide:

"Scan to Computer (Email) scans your original and attaches it to a
message in your e-mail program. You can select the e-mail program you
want to use and resize your image, if necessary, from an option screen
on your computer."

"Note: This works with MAPI-type email such as Microsoft Outlook,
Windows Live Mail, Mac Mail, and Entourage, but not web-based email such
as Gmail."

Odd that it says it works with MAPI, because my XP/Outlook Express is
set up POP3, and it works great.

MAPI = Mail API, a programming interface between client process via
library function to call the default e-mail client.

That has nothing to do with the e-mail protocol (POP, IMAP, SMTP) used
by the client and server to communicate to each other.

Outlook Express is *not* a MAPI client. It is, however, a Simple MAPI
client (a subset of 12 functions from the MAPI spec). That means it has
some of the functions of MAPI but not all. MS Outlook is an Extended
MAPI client (all MAPI functions).

https://support.microsoft.com/en-us/...-extended-mapi

https://en.wikipedia.org/wiki/MAPI

Here is the list of Simple MAPI functions that Outlook Express supports:

https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx

In particular, Outlook Express with Simple MAPI support will recognize
the MAPISendDocuments() function to send a standard message with one, or
more, attached files.

I highly doubt the Microsoft Mail client is a [Simple] MAPI client.
Passing a file using the attach[ment] argument in a mailto command has
nothing to do with MAPI. The Send To - Mail Recipient uses the
MAPI/Send Mail association aka Send Mail command. From my reading, the
Windows 10 Mail app only uses the mailto association so it cannot be
configured as the recipient of a Send Mail command.

How Epson is sending the file to the local default e-mail client (via
mailto w/attach argument or [Simple] MAPI) is unknown. You could ask
them but you'll need to get past that 1st-level tech reading canned
responsed from a keyword knowledgebase.

However, my wife's Windows 10 Mail is indeed set up MAPI, and it
doesn't work.

I'm guessing you flipped the position of "I" and meant your wife's MS
Mail client is configured to use *IMAP* for her e-mail account due in
part that MS Mail doesn't do POP (Post Office Protocol). IMAP is not
MAPI despite they use the same letters in their acronyms.

IMAP = Internet Messaging Access Protocol
MAPI = Mail Application Program Interface

Because MS Mail does not support MAPI, because Epson apparently uses
MAPI, and because the attach argument in mailto is not standard (not
defined per RFC), your wife will have to save the file and then use her
e-mail client's function to attach the file.

In article 8,
lid, Boris says...

Dave Doe wrote in
:

In article 8,
lid, Boris says...

I have an Epson XP-430 WiFi printer/scanner/copier, connected
wirelessly to my home network. When I 'scan a document to email'
wirelessly from the printer to my XP pc, Outlook Express
automatically opens up with the scanned document attached, ready to
address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop,
no go. She has Mail as the one and only email program, but Windows
10 keeps opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.

It probably requires a MAPI compliant mail program. And I'm fairly
sure Win 10 Mail is not.

You could purchase Outlook (or rent it - Office 365), or for free,
install Mozilla Thunderbird.


Hi,

The installed Epson drivers state that they work with XP through Windows
10. Also, here are the Scan to Computer (Email) requirements from the
User's Guide:

"Scan to Computer (Email) scans your original and attaches it to a
message in your e-mail program. You can select the e-mail program you
want to use and resize your image, if necessary, from an option screen
on your computer."

"Note: This works with MAPI-type email such as Microsoft Outlook,
Windows Live Mail, Mac Mail, and Entourage, but not web-based email such
as Gmail."

Odd that it says it works with MAPI, because my XP/Outlook Express is
set up POP3, and it works great. However, my wife's Windows 10 Mail is
indeed set up MAPI, and it doesn't work.

MAPI is an interface protocol. Outlook Express is *partly* MAPI
compliant. I don't think Win 10 Mail is at all

Hey Microsoft, your Win10 Mail app sucks!

--
Duncan.

On Tue, 30 May 2017 19:40:09 -0000 (UTC), Boris wrote:

Good Guy wrote in
news
On 30/05/2017 17:17, Boris wrote:
I have an Epson XP-430 WiFi printer/scanner/copier, connected
wirelessly to my home network. When I 'scan a document to email'
wirelessly from the printer to my XP pc, Outlook Express
automatically opens up with the scanned document attached, ready to
address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop,
no go. She has Mail as the one and only email program, but Windows
10 keeps opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.
Is it likely the Default APP is still Outlook for reasons I can't
explain? Go to:

Settings Apps

http://i.imgur.com/ij2SQNs.png http://i.imgur.com/ij2SQNs.png

then look for something like this:

http://i.imgur.com/2yecpVM.png http://i.imgur.com/2yecpVM.png



Yeah, been there, etc, and Mail is the default app. I'll have to mess
around some more and see what's up. I did send a note to Epson support,
but they replied with irrelevant FAQs.


A general "the default" is not targeted enough.


When looking at the default program associations for Windows Mail...

Screen-shot --- http://i.imgur.com/DAZ6JsT.gif Â*

1) Is there a sub-heading "MAPI" here, or not?
(If present, it will be below the sub-heading "Protocols".)
2) Under MAPI, is there a check-box labelled "Send email" ?
3) Is that "Send email" check-box checked?

Control Panel Programs Default Programs Set your default programs (select Windows Mail) Choose defaults for this program


The other "default" stuff is not relevant to this particular issue.



--
Kind regards
Ralph

Ralph Fox wrote:
On Tue, 30 May 2017 19:40:09 -0000 (UTC), Boris wrote:

Good Guy wrote in
news
On 30/05/2017 17:17, Boris wrote:
I have an Epson XP-430 WiFi printer/scanner/copier, connected
wirelessly to my home network. When I 'scan a document to email'
wirelessly from the printer to my XP pc, Outlook Express
automatically opens up with the scanned document attached, ready to
address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop,
no go. She has Mail as the one and only email program, but Windows
10 keeps opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.
Is it likely the Default APP is still Outlook for reasons I can't
explain? Go to:

Settings Apps

http://i.imgur.com/ij2SQNs.png http://i.imgur.com/ij2SQNs.png

then look for something like this:

http://i.imgur.com/2yecpVM.png http://i.imgur.com/2yecpVM.png


Yeah, been there, etc, and Mail is the default app. I'll have to mess
around some more and see what's up. I did send a note to Epson support,
but they replied with irrelevant FAQs.


A general "the default" is not targeted enough.


When looking at the default program associations for Windows Mail...

Screen-shot --- http://i.imgur.com/DAZ6JsT.gif

1) Is there a sub-heading "MAPI" here, or not?
(If present, it will be below the sub-heading "Protocols".)
2) Under MAPI, is there a check-box labelled "Send email" ?
3) Is that "Send email" check-box checked?

Control Panel Programs Default Programs Set your default programs (select Windows Mail) Choose defaults for this program


The other "default" stuff is not relevant to this particular issue.

I think Boris is referring to this one. The "Mail.app" that
comes with Windows 10. The one that's more of a social butterfly
than an actual mail tool. The design objective is to suck
as many account details out of you as possible - Mail becomes
your Hub or something.

https://s12.postimg.org/m9edqqa5p/MSMail.gif

Paul

On Wed, 31 May 2017 04:54:55 -0400, Paul wrote:
Ralph Fox wrote:
On Tue, 30 May 2017 19:40:09 -0000 (UTC), Boris wrote:
Good Guy wrote in
news
On 30/05/2017 17:17, Boris wrote:
I have an Epson XP-430 WiFi printer/scanner/copier, connected
wirelessly to my home network. When I 'scan a document to email'
wirelessly from the printer to my XP pc, Outlook Express
automatically opens up with the scanned document attached, ready to
address and send. Great.

However, when I try to do the same using my wife's Windows 10 laptop,
no go. She has Mail as the one and only email program, but Windows
10 keeps opening up an Outlook dialog box. Mail is the default.

Epson doesn't have a clue.
Is it likely the Default APP is still Outlook for reasons I can't
explain? Go to:

Settings Apps

http://i.imgur.com/ij2SQNs.png http://i.imgur.com/ij2SQNs.png

then look for something like this:

http://i.imgur.com/2yecpVM.png http://i.imgur.com/2yecpVM.png


Yeah, been there, etc, and Mail is the default app. I'll have to mess
around some more and see what's up. I did send a note to Epson support,
but they replied with irrelevant FAQs.


A general "the default" is not targeted enough.


When looking at the default program associations for Windows Mail...

Screen-shot --- http://i.imgur.com/DAZ6JsT.gif

1) Is there a sub-heading "MAPI" here, or not?
(If present, it will be below the sub-heading "Protocols".)
2) Under MAPI, is there a check-box labelled "Send email" ?
3) Is that "Send email" check-box checked?

Control Panel Programs Default Programs Set your default programs (select Windows Mail) Choose defaults for this program


The other "default" stuff is not relevant to this particular issue.

I think Boris is referring to this one. The "Mail.app" that
comes with Windows 10. The one that's more of a social butterfly
than an actual mail tool. The design objective is to suck
as many account details out of you as possible - Mail becomes
your Hub or something.

https://s12.postimg.org/m9edqqa5p/MSMail.gif



Yes, that "Mail" app (not the program I posted a screen-shot for).

That "Mail" app does not have a MAPI option. This means that it
cannot be made to automatically open up with the scanned document
attached. (What Dave Doe said.)


--
Kind regards
Ralph

Ralph Fox wrote in
:

http://i.img

No, not WLM.

On Wed, 31 May 2017 15:53:14 -0000 (UTC), Boris wrote:

Ralph Fox wrote in
:

http://i.img

No, not WLM.


I wanted to show you a "MAPI" option.

Your "Mail" app does not have a MAPI option to show.


--
Kind regards
Ralph