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#1
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Need Help: Mouse Driver for Windows XP PS/2 mouse
My son's computer has somehow lost the ps/2 mouse function. The mouse
arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
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#2
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Wireless Mouse? Using the same batteries in all the mouse's that were tested? Is it
plugged into the right USB ?Give us more info please -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jim" wrote in message ... My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
#3
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Wireless Mouse? Using the same batteries in all the mouse's that were tested? Is it plugged into the right USB ?Give us more info please -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Jim" wrote in message ... My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
#4
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Need Help: Mouse Driver for Windows XP PS/2 mouse
A mouse does not need a driver. By default, a mouse will use Windows'
own built-in mouse driver. You might install additional mouse drivers, to give your mouse extra capabilities. However, any mouse will work with no additional software installed. If the mouse pointer appears during Windows startup, that means the mouse is working. To check this, start the computer in Safe Mode. Does the mouse work? If it does, there's nothing wrong with the mouse or with your computer. Let's be sure about something: a PS/2 mouse uses a wire. So, we're talking about a wired mouse, correct? Try this: Start the computer in Safe Mode. Go to Device Manager (Start Control Panel System Hardware tab Device Manager button) and double-click on 'Mice and other pointing devices'. Double-click on whatever mouse is listed, then click on the Driver tab. Click on the Uninstall button, confirm the scary-sounding message, close Device Manager and restart your computer normally. If you don't see a mouse listed, look in Device Manager for 'Unknown device' or words to that effect - there will be an icon with a yellow exclamation mark. During re-start, Windows will recognize that a mouse is attached and supply its own driver. --- Leonard Grey Errare humanum est Jim wrote: My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
#5
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Need Help: Mouse Driver for Windows XP PS/2 mouse
A mouse does not need a driver. By default, a mouse will use Windows'
own built-in mouse driver. You might install additional mouse drivers, to give your mouse extra capabilities. However, any mouse will work with no additional software installed. If the mouse pointer appears during Windows startup, that means the mouse is working. To check this, start the computer in Safe Mode. Does the mouse work? If it does, there's nothing wrong with the mouse or with your computer. Let's be sure about something: a PS/2 mouse uses a wire. So, we're talking about a wired mouse, correct? Try this: Start the computer in Safe Mode. Go to Device Manager (Start Control Panel System Hardware tab Device Manager button) and double-click on 'Mice and other pointing devices'. Double-click on whatever mouse is listed, then click on the Driver tab. Click on the Uninstall button, confirm the scary-sounding message, close Device Manager and restart your computer normally. If you don't see a mouse listed, look in Device Manager for 'Unknown device' or words to that effect - there will be an icon with a yellow exclamation mark. During re-start, Windows will recognize that a mouse is attached and supply its own driver. --- Leonard Grey Errare humanum est Jim wrote: My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
#6
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Standard PS/2 mouse, corded. Tried several known good ones, no luck. On Thu, 15 Oct 2009 20:39:00 -0400, "Peter Foldes" wrote: Wireless Mouse? Using the same batteries in all the mouse's that were tested? Is it plugged into the right USB ?Give us more info please |
#7
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Standard PS/2 mouse, corded. Tried several known good ones, no luck. On Thu, 15 Oct 2009 20:39:00 -0400, "Peter Foldes" wrote: Wireless Mouse? Using the same batteries in all the mouse's that were tested? Is it plugged into the right USB ?Give us more info please |
#8
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Hello Leonard;
WSell, we tried everything and it did not work in the SAFE mode either. Looking at the HID MOUSE in the System Hardware Driver section, all shows as normal, latest driver installed after trying update. It shows the HID mouse is operating normally (which it is not). As last resort, plugged in a USB mouse and it worked just fine, so we will use that for now. I suspect either the PS/2 mouse port itself is bad or a file is corrupted somewhere. ALways open to other suggestions. Thanks, Jim On Thu, 15 Oct 2009 20:50:38 -0400, Leonard Grey wrote: A mouse does not need a driver. By default, a mouse will use Windows' own built-in mouse driver. You might install additional mouse drivers, to give your mouse extra capabilities. However, any mouse will work with no additional software installed. If the mouse pointer appears during Windows startup, that means the mouse is working. To check this, start the computer in Safe Mode. Does the mouse work? If it does, there's nothing wrong with the mouse or with your computer. Let's be sure about something: a PS/2 mouse uses a wire. So, we're talking about a wired mouse, correct? Try this: Start the computer in Safe Mode. Go to Device Manager (Start Control Panel System Hardware tab Device Manager button) and double-click on 'Mice and other pointing devices'. Double-click on whatever mouse is listed, then click on the Driver tab. Click on the Uninstall button, confirm the scary-sounding message, close Device Manager and restart your computer normally. If you don't see a mouse listed, look in Device Manager for 'Unknown device' or words to that effect - there will be an icon with a yellow exclamation mark. During re-start, Windows will recognize that a mouse is attached and supply its own driver. --- Leonard Grey Errare humanum est Jim wrote: My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
#9
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Hello Leonard;
WSell, we tried everything and it did not work in the SAFE mode either. Looking at the HID MOUSE in the System Hardware Driver section, all shows as normal, latest driver installed after trying update. It shows the HID mouse is operating normally (which it is not). As last resort, plugged in a USB mouse and it worked just fine, so we will use that for now. I suspect either the PS/2 mouse port itself is bad or a file is corrupted somewhere. ALways open to other suggestions. Thanks, Jim On Thu, 15 Oct 2009 20:50:38 -0400, Leonard Grey wrote: A mouse does not need a driver. By default, a mouse will use Windows' own built-in mouse driver. You might install additional mouse drivers, to give your mouse extra capabilities. However, any mouse will work with no additional software installed. If the mouse pointer appears during Windows startup, that means the mouse is working. To check this, start the computer in Safe Mode. Does the mouse work? If it does, there's nothing wrong with the mouse or with your computer. Let's be sure about something: a PS/2 mouse uses a wire. So, we're talking about a wired mouse, correct? Try this: Start the computer in Safe Mode. Go to Device Manager (Start Control Panel System Hardware tab Device Manager button) and double-click on 'Mice and other pointing devices'. Double-click on whatever mouse is listed, then click on the Driver tab. Click on the Uninstall button, confirm the scary-sounding message, close Device Manager and restart your computer normally. If you don't see a mouse listed, look in Device Manager for 'Unknown device' or words to that effect - there will be an icon with a yellow exclamation mark. During re-start, Windows will recognize that a mouse is attached and supply its own driver. --- Leonard Grey Errare humanum est Jim wrote: My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
#10
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Need Help: Mouse Driver for Windows XP PS/2 mouse
In message , Jim
writes: [] I suspect either the PS/2 mouse port itself is bad or a file is corrupted somewhere. ALways open to other suggestions. [] Yes, I was going to suggest the socket itself is faulty. Probably nothing you can in practice do, if that _is_ the cause of the problem, as they're soldered to the motherboard: if you're competent, you _could_ go over the solder joints, but that would mean taking the motherboard out, which I'd say is not worth the hassle. (If you have a PS/2 mouse you're attached to, you can get USB to PS/2 adapters - plug into a USB, and give you usually the two PS/2 sockets, mouse and keyboard. [in fact I think I've seen ones that give a full complement of the old connectors - PS/2 x 2, serial, and parallel.]) Pity really, as a PS/2 mouse uses a socket that otherwise isn't used for anything, whereas a USB one uses up a USB one (and doesn't work in DOS). -- J. P. Gilliver. UMRA: 1960/1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf ** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously outdated thoughts on PCs. ** If at first you DO succeed, try not to look astonished! |
#11
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Need Help: Mouse Driver for Windows XP PS/2 mouse
In message , Jim
writes: [] I suspect either the PS/2 mouse port itself is bad or a file is corrupted somewhere. ALways open to other suggestions. [] Yes, I was going to suggest the socket itself is faulty. Probably nothing you can in practice do, if that _is_ the cause of the problem, as they're soldered to the motherboard: if you're competent, you _could_ go over the solder joints, but that would mean taking the motherboard out, which I'd say is not worth the hassle. (If you have a PS/2 mouse you're attached to, you can get USB to PS/2 adapters - plug into a USB, and give you usually the two PS/2 sockets, mouse and keyboard. [in fact I think I've seen ones that give a full complement of the old connectors - PS/2 x 2, serial, and parallel.]) Pity really, as a PS/2 mouse uses a socket that otherwise isn't used for anything, whereas a USB one uses up a USB one (and doesn't work in DOS). -- J. P. Gilliver. UMRA: 1960/1985 MB++G.5AL-IS-P--Ch++(p)Ar@T0H+Sh0!:`)DNAf ** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously outdated thoughts on PCs. ** If at first you DO succeed, try not to look astonished! |
#12
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Hello Leonard;
Well, we did not try to do what you said, UNINSTALL then let it re-install itself. After we got the USB mouse working, the son did not want to try again with the PS/2 mouse. I think you are correct, the driver is corrupted somwhere, and maybe the uninstall, re-install would do the job, but son is happy now and wants to "let sleeping dogs lie". If it was me, I would not let them lie.... he he.. Thanks again for all the suggestions, I learned a lot about drivers. On Thu, 15 Oct 2009 20:50:38 -0400, Leonard Grey wrote: A mouse does not need a driver. By default, a mouse will use Windows' own built-in mouse driver. You might install additional mouse drivers, to give your mouse extra capabilities. However, any mouse will work with no additional software installed. If the mouse pointer appears during Windows startup, that means the mouse is working. To check this, start the computer in Safe Mode. Does the mouse work? If it does, there's nothing wrong with the mouse or with your computer. Let's be sure about something: a PS/2 mouse uses a wire. So, we're talking about a wired mouse, correct? Try this: Start the computer in Safe Mode. Go to Device Manager (Start Control Panel System Hardware tab Device Manager button) and double-click on 'Mice and other pointing devices'. Double-click on whatever mouse is listed, then click on the Driver tab. Click on the Uninstall button, confirm the scary-sounding message, close Device Manager and restart your computer normally. If you don't see a mouse listed, look in Device Manager for 'Unknown device' or words to that effect - there will be an icon with a yellow exclamation mark. During re-start, Windows will recognize that a mouse is attached and supply its own driver. --- Leonard Grey Errare humanum est Jim wrote: My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
#13
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Need Help: Mouse Driver for Windows XP PS/2 mouse
Hello Leonard;
Well, we did not try to do what you said, UNINSTALL then let it re-install itself. After we got the USB mouse working, the son did not want to try again with the PS/2 mouse. I think you are correct, the driver is corrupted somwhere, and maybe the uninstall, re-install would do the job, but son is happy now and wants to "let sleeping dogs lie". If it was me, I would not let them lie.... he he.. Thanks again for all the suggestions, I learned a lot about drivers. On Thu, 15 Oct 2009 20:50:38 -0400, Leonard Grey wrote: A mouse does not need a driver. By default, a mouse will use Windows' own built-in mouse driver. You might install additional mouse drivers, to give your mouse extra capabilities. However, any mouse will work with no additional software installed. If the mouse pointer appears during Windows startup, that means the mouse is working. To check this, start the computer in Safe Mode. Does the mouse work? If it does, there's nothing wrong with the mouse or with your computer. Let's be sure about something: a PS/2 mouse uses a wire. So, we're talking about a wired mouse, correct? Try this: Start the computer in Safe Mode. Go to Device Manager (Start Control Panel System Hardware tab Device Manager button) and double-click on 'Mice and other pointing devices'. Double-click on whatever mouse is listed, then click on the Driver tab. Click on the Uninstall button, confirm the scary-sounding message, close Device Manager and restart your computer normally. If you don't see a mouse listed, look in Device Manager for 'Unknown device' or words to that effect - there will be an icon with a yellow exclamation mark. During re-start, Windows will recognize that a mouse is attached and supply its own driver. --- Leonard Grey Errare humanum est Jim wrote: My son's computer has somehow lost the ps/2 mouse function. The mouse arrow appears on the screen at bootup, but it cannot be moved. Mouse OK, tried several mice, same problem. When looking in the CONTROL PANEL, MOUSE PROPERTIES, HARDWARE, there is nothing in the DEVICES NAME white box, in other words it appears the mouse driver is missing or uninstalled. I suspect he got some kind of malware, but not sure. Can anyone steer me right on how to re-install the mouse drivers WITHOUT A MOUSE on the system? Or will he have to do a WINDOWS REPAIR or complete re-install? Any help appreciated. Jim |
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