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Shutdown problem



 
 
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  #16  
Old June 6th 09, 10:17 PM posted to microsoft.public.windowsxp.basics
Will[_5_]
external usenet poster
 
Posts: 12
Default Shutdown problem

Gerry wrote:
Will

Does the computer automatically restart without user intervention?



It switches itself off just as if you've pulled the plug out the wall!

Will.
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  #17  
Old June 6th 09, 10:17 PM posted to microsoft.public.windowsxp.basics
Will[_5_]
external usenet poster
 
Posts: 12
Default Shutdown problem

Gerry wrote:
Will

Does the computer automatically restart without user intervention?



It switches itself off just as if you've pulled the plug out the wall!

Will.
  #18  
Old June 6th 09, 10:40 PM posted to microsoft.public.windowsxp.basics
Gerry
external usenet poster
 
Posts: 9,437
Default Shutdown problem

Will

Windows XP restarts unexpectedly or restarts when you shut down the
computer
http://support.microsoft.com/?scid=kb;en-us;320299

How to read the small memory dump files that Windows creates for
debugging
http://support.microsoft.com/kb/315263


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Will wrote:
Gerry wrote:
Will

Does the computer automatically restart without user intervention?



It switches itself off just as if you've pulled the plug out the wall!

Will.


  #19  
Old June 6th 09, 10:40 PM posted to microsoft.public.windowsxp.basics
Gerry
external usenet poster
 
Posts: 9,437
Default Shutdown problem

Will

Windows XP restarts unexpectedly or restarts when you shut down the
computer
http://support.microsoft.com/?scid=kb;en-us;320299

How to read the small memory dump files that Windows creates for
debugging
http://support.microsoft.com/kb/315263


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Will wrote:
Gerry wrote:
Will

Does the computer automatically restart without user intervention?



It switches itself off just as if you've pulled the plug out the wall!

Will.


  #20  
Old June 7th 09, 10:42 PM posted to microsoft.public.windowsxp.basics
Ian D
external usenet poster
 
Posts: 381
Default Shutdown problem


"Will" wrote in message
...
Gerry wrote:
Will

Does the computer automatically restart without user intervention?



It switches itself off just as if you've pulled the plug out the wall!

Will.


After it shuts down, can it be restarted by the front panel
button, or does the AC have to be cycled off and on by
either the back power supply switch, or unplugging?
If you have to remove AC, it means that there has been
a dead short on the load side, or an internal power supply
failure. If the PSU is a number of years old, it could have
failing capacitors. If it restarts with the front button
there could still be a PSU problem. Failing capacitors in
the motherboard power inverters can also cause instant
hard shutdowns. As stated by Lorne, the best way to
eliminate the PSU, is to try a replacement.

Don't bother with Event viewer logs, etc. With instantaneous
hard shutdowns, it's highly unlikely anything has been written
to logs. Also, recent CPUs, especially Intel can't overheat. As
the temperature approaches the threshold limit, the CPU will
start to throttle, (slow down), as required to maintain a safe
temperature.

Go to Control PanelSystemAdvancedStartup and
RecoverySettings, and make sure Automatically restart
is cleared, in System failure. This prevents an automatic
restart in the case of a normal blue screen, which, of course,
is not your situation . There is another type of blue screen
that indicates a fatal error, with shutdown as the only option.
When this message displays, the system is already halted,
but the message can provide clues to the cause. This will
only occur with OS detected issues, not hardware problems.






  #21  
Old June 7th 09, 10:42 PM posted to microsoft.public.windowsxp.basics
Ian D
external usenet poster
 
Posts: 381
Default Shutdown problem


"Will" wrote in message
...
Gerry wrote:
Will

Does the computer automatically restart without user intervention?



It switches itself off just as if you've pulled the plug out the wall!

Will.


After it shuts down, can it be restarted by the front panel
button, or does the AC have to be cycled off and on by
either the back power supply switch, or unplugging?
If you have to remove AC, it means that there has been
a dead short on the load side, or an internal power supply
failure. If the PSU is a number of years old, it could have
failing capacitors. If it restarts with the front button
there could still be a PSU problem. Failing capacitors in
the motherboard power inverters can also cause instant
hard shutdowns. As stated by Lorne, the best way to
eliminate the PSU, is to try a replacement.

Don't bother with Event viewer logs, etc. With instantaneous
hard shutdowns, it's highly unlikely anything has been written
to logs. Also, recent CPUs, especially Intel can't overheat. As
the temperature approaches the threshold limit, the CPU will
start to throttle, (slow down), as required to maintain a safe
temperature.

Go to Control PanelSystemAdvancedStartup and
RecoverySettings, and make sure Automatically restart
is cleared, in System failure. This prevents an automatic
restart in the case of a normal blue screen, which, of course,
is not your situation . There is another type of blue screen
that indicates a fatal error, with shutdown as the only option.
When this message displays, the system is already halted,
but the message can provide clues to the cause. This will
only occur with OS detected issues, not hardware problems.






 




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