Problem with Remote Desktop

Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get this
message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall has been
disabled. can ping the computer and can connect to the administrative share.
Everything works fine except for remote desktop. The user is an
administrator and I tried connecting to the ip address instead of the
computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks

Hi,

Have you physically checked the other machine for problems?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get this
message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall has
been disabled. can ping the computer and can connect to the administrative
share. Everything works fine except for remote desktop. The user is an
administrator and I tried connecting to the ip address instead of the
computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks

Yes, I have, there is no problem with remote desktop to other computers,
just the one in question.
Thanks,



"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Have you physically checked the other machine for problems?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get this
message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall has
been disabled. can ping the computer and can connect to the
administrative share. Everything works fine except for remote desktop.
The user is an administrator and I tried connecting to the ip address
instead of the computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks

Hi,

Maybe I wasn't clear. If you can connect to other machines, then problem
isn't the machine you are using to connect - it has to be the one you are
connecting to. If you are unable to connect to, you may need to go to
(meaning walk/drive/run/send a friend) the machine in question to see if
there is a problem with it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Yes, I have, there is no problem with remote desktop to other computers,
just the one in question.
Thanks,



"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Have you physically checked the other machine for problems?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get this
message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall has
been disabled. can ping the computer and can connect to the
administrative share. Everything works fine except for remote desktop.
The user is an administrator and I tried connecting to the ip address
instead of the computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks

I guess I wasn't clear either. The computer I am trying to connect to has
the problem and I am looking for suggestions
to fix it.
Thanks.


"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Maybe I wasn't clear. If you can connect to other machines, then problem
isn't the machine you are using to connect - it has to be the one you are
connecting to. If you are unable to connect to, you may need to go to
(meaning walk/drive/run/send a friend) the machine in question to see if
there is a problem with it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Yes, I have, there is no problem with remote desktop to other computers,
just the one in question.
Thanks,



"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Have you physically checked the other machine for problems?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get this
message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall has
been disabled. can ping the computer and can connect to the
administrative share. Everything works fine except for remote desktop.
The user is an administrator and I tried connecting to the ip address
instead of the computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks

Right. Does it seem to be operating normally otherwise? Is there a user
currently logged on (often you will get an access error if no eligible user
is left logged into the system)? Did it lock up or freeze (I've seen a
machine have the GUI lockup, but still respond to pings)? Dump and restart?
That's why I am saying someone needs to be physically at the machine that
cannot be accessed in order to determine what the issue is.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
.. .
I guess I wasn't clear either. The computer I am trying to connect to has
the problem and I am looking for suggestions
to fix it.
Thanks.


"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Maybe I wasn't clear. If you can connect to other machines, then problem
isn't the machine you are using to connect - it has to be the one you are
connecting to. If you are unable to connect to, you may need to go to
(meaning walk/drive/run/send a friend) the machine in question to see if
there is a problem with it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Yes, I have, there is no problem with remote desktop to other computers,
just the one in question.
Thanks,



"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Have you physically checked the other machine for problems?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get
this message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall has
been disabled. can ping the computer and can connect to the
administrative share. Everything works fine except for remote desktop.
The user is an administrator and I tried connecting to the ip address
instead of the computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks

Yes, I have checked the machine and everything "seems" normal. It can
remote desktop to other computers
but you cannot remote desktop to it. Remote desktop is enabled and the
firewall has been turned off.
Thanks


"Rick "Nutcase" Rogers" wrote in message
...
Right. Does it seem to be operating normally otherwise? Is there a user
currently logged on (often you will get an access error if no eligible
user is left logged into the system)? Did it lock up or freeze (I've seen
a machine have the GUI lockup, but still respond to pings)? Dump and
restart? That's why I am saying someone needs to be physically at the
machine that cannot be accessed in order to determine what the issue is.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
.. .
I guess I wasn't clear either. The computer I am trying to connect to
has the problem and I am looking for suggestions
to fix it.
Thanks.


"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Maybe I wasn't clear. If you can connect to other machines, then problem
isn't the machine you are using to connect - it has to be the one you
are connecting to. If you are unable to connect to, you may need to go
to (meaning walk/drive/run/send a friend) the machine in question to see
if there is a problem with it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Yes, I have, there is no problem with remote desktop to other
computers, just the one in question.
Thanks,



"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Have you physically checked the other machine for problems?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get
this message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall
has been disabled. can ping the computer and can connect to the
administrative share. Everything works fine except for remote
desktop. The user is an administrator and I tried connecting to the
ip address instead of the computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks

Hi,

Check this string in the registry:

HKEY_LOCAL_MACHINE\Software\Microsoft\Ole

check there is a string EnableDCOM = Y

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
.. .
Yes, I have checked the machine and everything "seems" normal. It can
remote desktop to other computers
but you cannot remote desktop to it. Remote desktop is enabled and the
firewall has been turned off.
Thanks


"Rick "Nutcase" Rogers" wrote in message
...
Right. Does it seem to be operating normally otherwise? Is there a user
currently logged on (often you will get an access error if no eligible
user is left logged into the system)? Did it lock up or freeze (I've seen
a machine have the GUI lockup, but still respond to pings)? Dump and
restart? That's why I am saying someone needs to be physically at the
machine that cannot be accessed in order to determine what the issue is.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
.. .
I guess I wasn't clear either. The computer I am trying to connect to
has the problem and I am looking for suggestions
to fix it.
Thanks.


"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Maybe I wasn't clear. If you can connect to other machines, then
problem isn't the machine you are using to connect - it has to be the
one you are connecting to. If you are unable to connect to, you may
need to go to (meaning walk/drive/run/send a friend) the machine in
question to see if there is a problem with it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Yes, I have, there is no problem with remote desktop to other
computers, just the one in question.
Thanks,



"Rick "Nutcase" Rogers" wrote in message
...
Hi,

Have you physically checked the other machine for problems?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Jamo" wrote in message
...
Remote desktop has stopped working. The box says: Remote Desktop
Disconnected.....The Remote Computer has ended the Session. I get
this message when I try to connect. No connection is ever made.
It worked before and no changes have been made.
This is Windows XP with SP2. Remote desktop is enabled, firewall
has been disabled. can ping the computer and can connect to the
administrative share. Everything works fine except for remote
desktop. The user is an administrator and I tried connecting to the
ip address instead of the computer name and get the same message.
Any suggestions would be appreciated. Have a good day! Thanks